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Hyatt Centric Congress Ave Austin

4.0 star property

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Photo gallery for Hyatt Centric Congress Ave Austin

Cocktail bar
Cocktail bar
Terrace/patio
Restaurant
1 bedroom, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Pet friendly
$166
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
721 CONGRESS AVE, Austin, TX, 78701
  • Sixth Street
    ‪2 min walk‬
  • Austin Convention Center
    ‪12 min walk‬
  • University of Texas at Austin
    ‪17 min walk‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

  • 320 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.0 out of 10
Wonderful
(48 reviews)
  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Capital)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Capital)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

View from room

Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(7 reviews)
  • 200 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Studio, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Capitol View)

View from room

Room, 2 Queen Beds (Capitol View)

10.0 out of 10
Exceptional
(1 review)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Congress)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Congress)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Accessible Shower)

View from room

Room, 2 Queen Beds, Accessible (Accessible Shower)

9.0 out of 10
Wonderful
(6 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

View from room

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(10 reviews)
  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Capitol View)

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (Capitol View)

8.0 out of 10
Very good
(2 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Artist Residence)

Room (Artist Residence) | 1 bedroom, in-room safe, desk, laptop workspace

Room (Artist Residence)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View, Corner

View from room

Room, 1 King Bed, City View, Corner

  • 210 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Capitol View)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed (Capitol View)

8.0 out of 10
Very good
(3 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (Capitol View)

View from room

Room, 1 King Bed, Corner (Capitol View)

  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Accessible Shower)

Room, 1 King Bed, Accessible (Accessible Shower) | 1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Accessible Shower)

7.6 out of 10
Good
(4 reviews)
  • 330 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

View from room

Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(7 reviews)
  • 330 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

View from room

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hyatt Centric Congress Ave Austin

4-star hotel in Downtown Austin
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include valet parking, concierge services, and dry cleaning. Change of towels is available on request.
Hyatt Centric Congress Ave Austin offers 246 accommodations with espresso makers and safes. 55-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 4 meeting rooms are available. This Austin hotel also offers a 24-hour fitness center, multilingual staff, and concierge services. Onsite parking is available (surcharge).

Hyatt Centric Congress Ave Austin is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Signature Restaurant - Onsite restaurant.
Rooftop Bar - This cocktail bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Rooftop Bar
  • Signature Restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels
  • Pay movies

Food and drink

  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 35 per person
  • Valet parking fee: USD 55 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Centric Congress Ave Austin Hotel
Hyatt Centric Congress Ave Austin Austin
Hyatt Centric Congress Ave Austin Hotel Austin

Hyatt Centric Congress Ave Austin Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 470 out of 668 reviews
Rating 8 - Good. 134 out of 668 reviews
Rating 6 - Okay. 48 out of 668 reviews
Rating 4 - Poor. 9 out of 668 reviews
Rating 2 - Terrible. 7 out of 668 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

venkateswar

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly Staff. Adequate room. Good in my book 👍
Stayed 1 night in May 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovation
Stayed 3 nights in May 2025

2/10 Terrible

Michelle

Business traveler, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We checked in went up to our assigned room and the key didn’t work. After several attempts we finally took all our belongings back down to the lobby. The hostess realized she had written the wrong room number on the card. After getting into our room, the TV didn’t work. We called and two hours later someone brought a random remote controller that also didn’t work. When checking out the next morning we went to the hotel restaurant for breakfast, it was not busy at all but every non occupied table was dirty. We were told there would be a 30 minute wait with no one in front of us. We scraped that idea. When checking out we discussed our check-in and room issues with a female host. She told us the room would be taken care of. To this date, it has not.
Stayed 1 night in Apr 2025

10/10 Excellent

Tayaba

Stayed 2 nights in Apr 2025

6/10 Okay

John

Business traveler
Liked: Staff & service
Substandard for a Hyatt
Stayed 1 night in May 2025

10/10 Excellent

Dena

Stayed 1 night in May 2025

10/10 Excellent

RAYFORD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views
Stayed 1 night in May 2025

10/10 Excellent

Megan

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every employee made this simple, one-night stay feel very special. It really felt like a mini-vacation :)
Stayed 1 night in Apr 2025

8/10 Good

Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Maureen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel, but not spectacular. The room was on the small side. Nice bathroom, with walk-in shower, but the bathroom had a bright motion sensor light that would come on whenever we walked in at night, which we hated. Rooftop bar on floor eight is nice. Close to sixth street and the capital, and walkable to the UT campus (about a mile). Has a nice gym that we didn't use. The staff was friendly.
Stayed 2 nights in May 2025

10/10 Excellent

Monica, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of road blocks and had to go around several times to get to the hotel. Valet needs more drivers to retrieve cars to meet their stated time 12 minutes
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute but Tiny

Cute hotel with a great busy location. Staff was nice. Hotel lobby is tiny and the rooms are even smaller. Seems like Rooms are designed for one person (like nyc) with bathroom sliding door barely offering any privacy for a couple. The elevators didn’t seem to all work., On a Thursday there were often lines of people waiting to get in elevator. I came down and forgot my wallet and had to literally wait in line of angry and frustrated people to get back up to my room. I would probably not stay here again for this reason alone.
Stayed 1 night in Apr 2025

10/10 Excellent

Hugh

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2025

10/10 Excellent

Erich

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Miguel

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Tchingiz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Batuel C

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife and I went for a Wedding and we wanted to be downtown of Austin to be very close for restaurants and places to go. We had an excellent stay.
Stayed 1 night in May 2025

8/10 Good

Tauna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall is was great. Just one issue. The air conditioner turned on and off all night. On = freezing, off = hot. Nothing in between. The air blew directly onto the bed and was very cold air. And it was noisy so I woke up every time. I would suggest installing an air diverter that directs the airflow so it doesn’t blow directly onto the beds. And circulate the air better so it doesn’t keep turning on and off all night.
Stayed 1 night in May 2025

10/10 Excellent

Nicholas

Stayed 1 night in Apr 2025

10/10 Excellent

Sade

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at the Hyatt Place was outstanding, exceeding our expectations for a perfect weekend getaway. The staff provided exceptional service, and we were impressed by the valets' courtesy and the servers' attentiveness. We plan to return to this hotel in the near future.
Stayed 2 nights in Apr 2025

2/10 Terrible

JOSE, San Antonio

Traveled with partner
Liked: Amenities
Hotel overbooked
Stayed 1 night in Apr 2025

6/10 Okay

Petr

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good location but room need some repairs and improvement. Shower has crack and water was leaking under the vinyl flooring. It needs to be fixed asap. Also sink has mold all around the rim.
Stayed 1 night in Apr 2025