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Hotel ZaZa Austin

4.5 star property

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Photo gallery for Hotel ZaZa Austin

Sundeck
Poolside bar
Exterior
Meeting facility
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Spa
  • Room service
  • Housekeeping

Explore the area

Map
400 Lavaca St, Austin, TX, 78701
  • Moody Theater
    ‪4 min walk‬
  • Sixth Street
    ‪6 min walk‬
  • Lady Bird Lake
    ‪7 min walk‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪19 min drive‬

Room options

View all photos for Premium Room (2 King Beds)

Premium Room (2 King Beds) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room (2 King Beds)

  • 400 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Signature Suite

Signature Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Signature Suite

  • 600 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Balcony

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 1 King Bed

  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Suite, 1 King Bed, Balcony

  • 600 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 1 King Bed

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel ZaZa Austin

4.5-star hotel in Downtown Austin
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar. Change of towels is available on request.
Hotel ZaZa Austin offers 159 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers with hydromassage showerheads, bathrobes, slippers, and designer toiletries.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary newspapers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open select days.
In addition to a full-service spa, Hotel ZaZa Austin features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a 24-hour business center and 20 meeting rooms. Event facilities measuring 8500 square feet (790 square meters) include conference space. This luxury hotel also offers a rooftop terrace, coffee/tea in a common area, and concierge services. Onsite parking is available (surcharge).

Hotel ZaZa Austin is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 1:00 PM.
Group Therapy - This poolside diner serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 59 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 1:00 PM for a fee: USD 10 to 100 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Group Therapy

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool

Family friendly

  • In-room crib
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 20 meeting rooms
  • 24-hour business center
  • 8,500 square feet of conference space

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Spa open select days
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Champagne service
  • Late-night room service
  • Minibar
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 100.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 100 per person
  • Covered valet parking fee: USD 59 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 100.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The seasonal pool will be open from March 30 to April 02
Pool access available from 9:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Hotel ZaZa Austin Hotel
Hotel ZaZa Austin Austin
Hotel ZaZa Austin Hotel Austin

Hotel ZaZa Austin Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 839 out of 1002 reviews
Rating 8 - Good. 93 out of 1002 reviews
Rating 6 - Okay. 38 out of 1002 reviews
Rating 4 - Poor. 16 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay!
Everything was perfect: excellent valet service, beautiful lobby, friendly staff, spacious room with turndown service - including cold carafes of water! Excellent (and again beautiful) restaurant. Comfy bed, cozy robes, plush towels, fragrant soaps. We had a fabulous stay!
Stayed 1 night in Dec 2024

10/10 Excellent

steven

Stayed 3 nights in Nov 2024

10/10 Excellent

terri

Liked: Property conditions & facilities
We loved it! We will choose Zaza again! Wonderful staff, room, decor, cleanliness, convenience, hospitality. Sheets, duvet, bath—all wonderful. Absolutely perfect.
Stayed 4 nights in Nov 2024

10/10 Excellent

Consuelo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Janna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

alan

Stayed 3 nights in Oct 2024

6/10 Okay

Jamie

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Casey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve ever been too Cool comfortable eclectic and friendly staff Rooms are great Lobby is awesome 7th floor bar and pool are perfect
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer, PONDER

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Definitely coming back here.
Stayed 1 night in Nov 2024

10/10 Excellent

J Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Berenice

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious, spacious double king room, very friendly and helpful staff.
Stayed 1 night in Sep 2024

10/10 Excellent

JENS R, Seattle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inspired property Well designed with a lot of attention to detail Every floor and venue has a different flair and atmosphere. Feels like a larger very well run boutique hotel
Stayed 1 night in Nov 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First trip to Austin
Incredible Hotel and value. Very clean. Nice pool on the 7th floor. Great workout space plus a nice Bar. Location is ideal and walkable to many dining options.
Stayed 3 nights in Nov 2024

8/10 Good

Yiru

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just had a 3 night stay at hotel Zaza and it was overall great! Pros: -Double deluxe room (pink striped headboards) was quite spacious. Bathroom was a good size, large mirror, insanely strong water pressure which felt like a spa. -Lots of cute touches, like large chocolate chip cookies and candy in the lobby, and coffee & tea service on each floor -Pool had good views of the city, comfortable cabana chairs -Great location, quick walk to many dining options Cons: -While the concierge at check in was nice, a different concierge (evening shift) was rude when we asked for extra bottles of water at the front desk. Like basically rolled his eyes and acted like he didn't want to give us the water. Why? -Pool is not heated, so even on a 80 degree day in November, it was freezing cold
Stayed 3 nights in Nov 2024

10/10 Excellent

Katherine, Tyler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amazing room, and a fabulous restaurant!
Stayed 2 nights in Nov 2024

10/10 Excellent

Narsimha Raju

Stayed 4 nights in Oct 2024

10/10 Excellent

Chika

Stayed 4 nights in Nov 2024

10/10 Excellent

Stephen

Stayed 2 nights in Nov 2024

10/10 Excellent

Scott

Liked: Property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Meghan

Liked: Cleanliness
Disliked: Staff & service
The hotel itself was beautiful, however, I was not very impressed with the front desk staff. When I asked about a good place to walk to for dinner, he said it's Austin, if you walk around, you will find somewhere. I would have appreciated a more considerate response.
Stayed 2 nights in Nov 2024

10/10 Excellent

Harold

Stayed 2 nights in Oct 2024

10/10 Excellent

Abagail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Would stay again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great!!!! We love ZAZA Austin….
Stayed 1 night in Nov 2024