Hotel Indigo Austin Downtown - University by IHG

3.5 star property

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Photo gallery for Hotel Indigo Austin Downtown - University by IHG

Meeting facility
Exterior
Outdoor pool, open 7:00 AM to 10:00 PM, free cabanas, pool umbrellas
1 bedroom, premium bedding, down comforters, pillowtop beds
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar

Explore the area

Map
810 Red River St, Austin, TX, 78701
  • Sixth Street
    ‪8 min walk‬
  • Austin Convention Center
    ‪10 min walk‬
  • University of Texas at Austin
    ‪12 min walk‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪11 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible, Pool View (Communications)

  • 412 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Transfer Shower)

  • 412 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, City View

  • 409 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Communications)

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 409 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, City View

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 412 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible (Communications, Transfer Shower)

  • 412 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • 412 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications, Transfer Shower)

  • 412 sq ft
  • Sleeps 2
  • 1 King Bed

Single Room, 1 King Bed (Mobility, Accessible Tub)

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, City View

  • 412 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 412 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Pool View (Communications)

  • 412 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Pool View

  • 412 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 412 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Hotel Indigo Austin Downtown - University by IHG

3.5-star hotel in Downtown Austin
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a 24-hour business center are onsite.
Hotel Indigo Austin Downtown - University by IHG offers 134 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Indigo Austin Downtown - University by IHG features an outdoor pool and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 6 meeting rooms. This business-friendly hotel also offers a terrace, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Hotel Indigo Austin Downtown - University by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Hotel Indigo Austin Downtown - University by IHG has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: USD 15 to 20 for adults and USD 10 to 20 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Hardwood flooring in room
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 to 20 for adults, and USD 10 to 20 for children
  • Covered valet parking fee: USD 45 per day (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo Austin Downtown University
Hotel Indigo University
Indigo Austin Downtown University
Hotel Indigo Austin Downtown University
Hotel Indigo Austin Downtown University by IHG
Hotel Indigo Austin Downtown University an IHG Hotel
Hotel Indigo Austin Downtown - University by IHG Hotel
Hotel Indigo Austin Downtown - University by IHG Austin
Hotel Indigo Austin Downtown - University by IHG Hotel Austin

Hotel Indigo Austin Downtown - University by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 568 out of 1001 reviews
Rating 8 - Good. 206 out of 1001 reviews
Rating 6 - Okay. 99 out of 1001 reviews
Rating 4 - Poor. 63 out of 1001 reviews
Rating 2 - Terrible. 65 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Troy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Dennis

Stayed 2 nights in Mar 2025

8/10 Good

Michael

Stayed 2 nights in Mar 2025

4/10 Poor

Anna

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Pretty dirty all around, extremely noisy with clubs surrounding the hotel, I was harassed by several drunk or high people, witnessed someone OD right in front of the hotel doors as the staff watched, no batteries in the remote, electrical issues in the bathroom. Toilet ran LOUDLY all day and night. They took $100 deposit which is normal but it was several WEEKS until it was returned. This property used to be a piss soaked parking garage less than a year ago and it shows. The staff was really great and the room was pretty comfortable but the area and attention to detail was severely lacking.
Stayed 2 nights in Feb 2025

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the property Friendly staff Room was nice and comfortable Location was great
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel with excellent staff

Great hotel with excellent staff. Loved the lobby bar / restaurant and enjoyed the spacious & clean room.
Stayed 2 nights in Feb 2025

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are fantastic. Always friendly and helpful with food and shopping suggestions. We were on the side of Charlie’s so the music was a bit much a couple of nights and ear plugs were required to sleep.
Stayed 4 nights in Mar 2025

8/10 Good

amanda

Stayed 3 nights in Feb 2025

8/10 Good

Gio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Todd

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice but music from outside was very loud. I wish that would have been told to me ahead of time. Also having to valet and being given a choice was difficult.
Stayed 1 night in Feb 2025

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our hotel was one of the best parts of our weekend. The entire staff was welcoming and professional. Our room was very clean and comfortable.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ann Elisabeth Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Angela

Stayed 2 nights in Feb 2025

10/10 Excellent

Sherry Ann, Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was smooth from check in with Andrew to check out! The staff are super friendly and accommodating. If you don't like loud music than this is not the place for you. Stubs Backyard bar b q had bands each night. We enjoyed the music but others may not. Perhaps ask for a room on the opposite side. The only other downside is the parking rate is quite pricey at $45 plus tax USD per night. However, I would highly recommend this hotel.
Stayed 7 nights in Feb 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

You won’t sleep!

Located across from two bars with live music. Very few rooms where the noise is muted. Friends could not sleep for the noise, light shows, or the vibrations from the live bands! Two rooms had flooded floors that never got addressed even after multiple requests for service.
Stayed 4 nights in Feb 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jonathan, Conifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, great staff, VERY clean rooms. I could smell the cleanliness level, for me, that was my favorite part. One of the elevators had an issue but they have a second next to it and it was fine. Indigo still apologized by offering a free drink at the bar or a free appetizer, which was thoughtful even though we had no complaint. I also love the security level they use for entrance to the floors and your room, you must use your card in the elevator to get to your floor. We chose to stay here as we stayed a year ago for the first time and it was lovely, and close to the Moody and 6th St. It’s perfectly located near enough to eateries as Stubbs is directly across the street as well. We will continue to choose to stay here any time we are in town for a show.
Stayed 1 night in Feb 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The greeting upon arrival was warm and welcoming. Valet was great and efficient when we requested our car. Room was nice and clean, larger than expected too.
Stayed 1 night in Feb 2025

4/10 Poor

Christopher

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Elevators not working. No water pressure. Hot water inconsistent. No parking. Dirty common areas. Refrigerator not working. Front desk doesnt answer the phone.
Stayed 3 nights in Feb 2025

4/10 Poor

Danielle

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, room comfort
Our check in was delayed an hour without so much as an apology. And the elevator was down one day and we were on the 8th floor. Not a great stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Eric

Stayed 2 nights in Feb 2025