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Hotel Indigo Austin Downtown - University by IHG

3.5 star property

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Photo gallery for Hotel Indigo Austin Downtown - University by IHG

Meeting facility
Restaurant
Bar (on property)
Interior
Outdoor pool, open 7:00 AM to 10:00 PM, free cabanas, pool umbrellas

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Breakfast available
  • Bar

Explore the area

Map
810 Red River St, Austin, TX, 78701
  • Sixth Street
    ‪10 min walk‬
  • Austin Convention Center
    ‪11 min walk‬
  • University of Texas at Austin
    ‪14 min walk‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Pool View (Communications)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Accessible, Pool View (Communications)

  • 412 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Transfer Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Accessible (Mobility, Transfer Shower)

  • 412 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, City View

  • 409 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible (Communications)

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds

  • 409 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, City View

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room

  • 412 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Transfer Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible (Communications, Transfer Shower)

  • 412 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible (Communications)

  • 412 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Transfer Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible (Communications, Transfer Shower)

  • 412 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, City View

  • 412 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed

  • 412 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Pool View (Communications)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible, Pool View (Communications)

  • 412 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Pool View

  • 412 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 412 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hyatt House Austin/Downtown

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.4 out of 5, Excellent, (1628)
The price is $150
per night
$181 total
includes taxes & fees
May 15 - May 16
Hyatt House Austin/Downtown

About this property

Hotel Indigo Austin Downtown - University by IHG

3.5-star hotel in Downtown Austin
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a 24-hour business center are onsite.
Hotel Indigo Austin Downtown - University by IHG offers 134 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Indigo Austin Downtown - University by IHG features an outdoor pool and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 6 meeting rooms. This business-friendly hotel also offers a terrace, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Hotel Indigo Austin Downtown - University by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Hotel Indigo Austin Downtown - University by IHG has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: USD 15 to 20 for adults and USD 10 to 20 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • 6 meeting rooms
  • Computer station

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Hardwood flooring in room
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 15 to 20 for adults, and USD 10 to 20 for children
  • Covered valet parking fee: USD 45 per day (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo Austin Downtown University
Hotel Indigo University
Indigo Austin Downtown University
Hotel Indigo Austin Downtown University
Hotel Indigo Austin Downtown University by IHG
Hotel Indigo Austin Downtown University an IHG Hotel
Hotel Indigo Austin Downtown - University by IHG Hotel
Hotel Indigo Austin Downtown - University by IHG Austin
Hotel Indigo Austin Downtown - University by IHG Hotel Austin

Hotel Indigo Austin Downtown - University by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 557 out of 1003 reviews
Rating 8 - Good. 218 out of 1003 reviews
Rating 6 - Okay. 97 out of 1003 reviews
Rating 4 - Poor. 62 out of 1003 reviews
Rating 2 - Terrible. 69 out of 1003 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Victor

Stayed 3 nights in Jan 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and helpful. The room was clean and had a very comfy bed. However your valet could not drive a stick so we paid $40 to park and retrieve our own vehicle. But all in all it was a nice stay
Stayed 1 night in Jan 2025

10/10 Excellent

Tori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Indigo was a great place! Close to all kinds of restaurants and bars and a food truck lot right across the street! Parking is non- existent, but they do offer valet for a nightly charge. Bar and restaurant inside the hotel. Amazing views and very clean rooms. The bathroom is very spacious with full sized soaps and shampoos. The mirror is lit and heated. We will definitely be back. Great customer service as well.
Stayed 1 night in Jan 2025

10/10 Excellent

Donna

Loved the location
Stayed 2 nights in Jan 2025

10/10 Excellent

Shonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location & friendly staff!
Stayed 1 night in Jan 2025

10/10 Excellent

Doug

Stayed 1 night in Jan 2025

2/10 Terrible

Brandon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Would of been a 5 star review but unfortunately valet broke my key fob and did nothing about it so now I’m out another $500 to get a new car key and get it programmed to my vehicle…. I gave them another chance because I had another meeting this past weekend and the hotel itself is comfortable and they broke my SPARE KEY FOB!! no explanation no help NOTHING!! hotel said it’s not their fault it’s valets but valet at THEIR HOTEL … that valet company represents the hotel and it not a good look ! Valet employee said this happens more often than it doesn’t …. Horrible !!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Yony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No breakfast service at 8AM

Everything was great except that when I went to the restaurant for breakfast around 8AM, there was nobody taking orders. I called out “hello” multiple times from the counter toward the kitchen and nothing. I was told that breakfast was supposed to be served starting at 7AM. So that is my only complaint.
Stayed 1 night in Jan 2025

6/10 Okay

Blanca

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Katherine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this location. Walkable to many places and staff was amazing!
Stayed 3 nights in Jan 2025

8/10 Good

AmyLeigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy. Even midweek, so don’t plan on quiet on weekends. They ear plugs, but I cannot use them. I used an app and thankfully was tired enough. Staff was great. Hotel itself is fine, clean. Area was walking distance to some tourist areas, but some surrounding areas were dirty and many sidewalks blocked and people begging for money, though I never felt unsafe even as a solo female traveler. Bus travel is available though more limited than I’m used to.
Stayed 3 nights in Jan 2025

10/10 Excellent

Lionel

Stayed 5 nights in Jan 2025

10/10 Excellent

Offer

Stayed 1 night in Jan 2025

10/10 Excellent

Neal, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed. Fresh clean
Stayed 1 night in Jan 2025

10/10 Excellent

Carsten

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Indigo Austin

Nice hotel, clean and friendly staff.
Stayed 4 nights in Jan 2025

10/10 Excellent

Mande

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing would stay again..

Such a cute boutique hotel. Loved it. Will be back
Stayed 1 night in Jan 2025

2/10 Terrible

Matthew

Liked: Cleanliness
Room 602 is directly across from a nightclub that plays music too loud until 2:00 everynight - why would they put anyone in that room or on that side of the hotel? Bar open untill 10:00pm
Stayed 2 nights in Jan 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Alissa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great place to stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Martin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff welcome to the property and friendly and answered my questions i had.
Stayed 1 night in Dec 2024

10/10 Excellent

An

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, perfect location. Just wish the televisions were updated where we could see what’s on tv at least or able to log into Netflix.
Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, convenient to downtown and East Austin.
Stayed 2 nights in Dec 2024

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024