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Holiday Inn Express & Suites Austin Downtown - University by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Austin Downtown - University by IHG

Outdoor pool, open 7:00 AM to 10:00 PM, cabanas (surcharge)
Exterior
Lobby sitting area
Exterior
Room amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

Map
805 Neches Street, Austin, TX, 78701
  • Sixth Street
    ‪9 min walk‬
  • Austin Convention Center
    ‪12 min walk‬
  • University of Texas at Austin
    ‪15 min walk‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Pool View (Comm)

Room amenity

Standard Room, 1 King Bed, Accessible, Pool View (Comm)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Comm)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, Accessible (Comm)

  • 581 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Hypo-allergenic bedding, down comforters, in-room safe, desk

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Comm, Roll Shwr)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, Accessible (Comm, Roll Shwr)

  • 580 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Comm, District View)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Comm, District View)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobil, Tub)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, Accessible (Mobil, Tub)

  • 580 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil, Roll Shower)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobil, Roll Shower)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm)

Hypo-allergenic bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Comm)

  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Hypo-allergenic bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom, City View

  • 580 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, in-room safe, desk

Standard Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobil, Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobil, Tub)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hyatt House Austin/Downtown

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.4 out of 5, Excellent, (1653)
The price is $125
per night
$151 total
includes taxes & fees
May 20 - May 21
Hyatt House Austin/Downtown

About this property

Holiday Inn Express & Suites Austin Downtown - University by IHG

Hotel in Downtown Austin
An outdoor pool, a fitness center, and a poolside bar are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and self parking.
Holiday Inn Express & Suites Austin Downtown - University by IHG offers 171 accommodations with safes and complimentary newspapers. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express & Suites Austin Downtown - University by IHG features an outdoor pool and a fitness center. The hotel offers a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and laundry facilities. Onsite parking is available (surcharge).

Holiday Inn Express & Suites Austin Downtown - University by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 35 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A poolside bar
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator (34 inch wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Austin Downtown University Hotel
Holiday Inn Express Austin Downtown University
Holiday Inn Express Suites Austin Downtown University
Holiday Inn Express Suites Austin Downtown University by IHG

Holiday Inn Express & Suites Austin Downtown - University by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 833 out of 1390 reviews
Rating 8 - Good. 311 out of 1390 reviews
Rating 6 - Okay. 117 out of 1390 reviews
Rating 4 - Poor. 64 out of 1390 reviews
Rating 2 - Terrible. 65 out of 1390 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

BJ

Traveled with partner
Nicely appointed rooms, extremely friendly staff, terrific breakfast options. Unfortunately the location was a little sketchy. I like to stay within walking distance to most of my destinations. This property satisfied that criteria, however I would not have been comfortable walking the immediate vicinity alone st night. Keep in mind this is definitely NOT a reflection on the hotel. Within the walls everything was perfect.
Stayed 2 nights in Feb 2025

10/10 Excellent

Veralisa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

4/10 Poor

Gerardo

Stayed 1 night in Feb 2025

10/10 Excellent

Joshua

Stayed 2 nights in Jan 2025

2/10 Terrible

Taylor

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jan 2025

6/10 Okay

Shilo

Liked: Cleanliness, staff & service
Dance club next door so all the even rooms will hear it till 2am. White noise machine helps, but it's still loud. Tub nozzle looked like it would fall off at any moment. Bug disturbance in the hall at 3a.m., curious how the guy got on the floor if you have to have a room key. They should have called the cops.
Stayed 2 nights in Jan 2025

4/10 Poor

Elizabeth

Business traveler, Traveled with family
Disliked: Staff & service, room comfort

I was not received as well as others.

Stayed 2 nights in Jan 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Date Night

Great location to where we was going. Parking a tad bit high but overall we enjoyed our stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Idolina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

DENNIS

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Great location, great value, very good breakfast
Stayed 1 night in Jan 2025

8/10 Good

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Stayed 2 nights in Jan 2025

10/10 Excellent

Emily, Sumner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Nancy

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Much good but concerns

Appreciated professional, friendly, helpful staff, great housekeeping, tea & coffee in lobby, good shower, comfortable bed, quiet, safe & convenient location for walking & public transit. Appreciated empty frig ready to use & microwave, traditional coat hangers, drain with stopper to wash things out, easy TV, strong wifi, quick elevators. Concerns were coffeemaker not working that took a couple days & several requests to replace, breakfast could use healthier options & an in-room laptop safe would be great. Altho I'd paid the bill in full in advance with hotels.com, the hotel billed me for 2 nites again & then again for the whole stay. It took several phone calls to get them to refund their duplicate charges. There was an odd security guard who approached me after the front desk staff & I had greeted each other one evening when I returned to hotel. He stood a few feet away from me just staring. I finally asked him if everything was ok. He asked to see my room key. There were several other folks who came in around the same time. He didn't ask them for room keys.
Stayed 5 nights in Jan 2025

10/10 Excellent

Marcus

Stayed 4 nights in Jan 2025

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay of 3 nights. We visited the city and drove to areas of interest outside the city. The room was comfortable, quiet and clean. Nice, comfortable breakfast area also. I'd like to thank the kind employee, Lina-Ana, who asked if I needed anything and how my breakfast was. Everything was well stocked and extremely clean and in order. I would reccommend this location for those wanting to walk to the bar scene. It was very close.
Stayed 3 nights in Jan 2025

8/10 Good

Angela

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
The staff was great, hotel is clean great amenities, rooms could be cleaner with a better timing of cleaning rotating items like sinks walls floor boards finger prints on windows and found hair clip from previous guests
Stayed 4 nights in Jan 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice rooms and they were clean! some things were a little dated but im happy with my stay overall!
Stayed 2 nights in Jan 2025

10/10 Excellent

kevin, Brooklyn

Stayed 2 nights in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Murphy

Traveled with group
Liked: Cleanliness, staff & service
Garage parking was horrible
Stayed 1 night in Jan 2025

10/10 Excellent

John

Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025