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Holiday Inn Express & Suites Austin Downtown - University by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Austin Downtown - University by IHG

Outdoor pool, open 7:00 AM to 10:00 PM, cabanas (surcharge)
Free daily buffet breakfast
Room amenity
Exterior
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry
$140
includes taxes & fees
Sep 29 - Sep 30

Explore the area

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805 Neches Street, Austin, TX, 78701
  • Sixth Street
    ‪7 min walk‬
  • Austin Convention Center
    ‪10 min walk‬
  • University of Texas at Austin
    ‪12 min walk‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Pool View (Comm)

Room amenity

Standard Room, 1 King Bed, Accessible, Pool View (Comm)

9.4 out of 10
Exceptional
(22 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Comm)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, 1 Bedroom, Accessible (Comm)

8.8 out of 10
Excellent
(3 reviews)
  • 581 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Standard Room

9.2 out of 10
Wonderful
(59 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Comm, Roll Shwr)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, 1 Bedroom, Accessible (Comm, Roll Shwr)

8.6 out of 10
Excellent
(4 reviews)
  • 580 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Comm, District View)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Standard Room, 1 King Bed, Accessible (Comm, District View)

7.8 out of 10
Good
(6 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobil, Tub)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, 1 Bedroom, Accessible (Mobil, Tub)

  • 580 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil, Roll Shower)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobil, Roll Shower)

7.0 out of 10
Good
(4 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Standard Room, 2 Queen Beds, Accessible (Comm)

9.0 out of 10
Wonderful
(39 reviews)
  • 300 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(115 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, 1 Bedroom, City View

  • 580 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(97 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobil, Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobil, Tub)

8.0 out of 10
Very good
(4 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

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Exterior

Hyatt House Austin/Downtown

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.5 out of 5, Wonderful, 2,031 reviews
Hyatt House Austin/Downtown

About this property

Holiday Inn Express & Suites Austin Downtown - University by IHG

Hotel in Downtown Austin
An outdoor pool, a fitness center, and a poolside bar are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and self parking.
Holiday Inn Express & Suites Austin Downtown - University by IHG offers 171 accommodations with safes and complimentary newspapers. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express & Suites Austin Downtown - University by IHG features an outdoor pool and a fitness center. The hotel offers a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and laundry facilities. Onsite parking is available (surcharge).

Holiday Inn Express & Suites Austin Downtown - University by IHG is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 1:00 PM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 35 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends
  • A poolside bar
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (34 inch wide door)
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Austin Downtown University Hotel
Holiday Inn Express Austin Downtown University
Holiday Inn Express Suites Austin Downtown University
Holiday Inn Express Suites Austin Downtown University by IHG

Holiday Inn Express & Suites Austin Downtown - University by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1110 out of 1780 reviews
Rating 8 - Good. 363 out of 1780 reviews
Rating 6 - Okay. 152 out of 1780 reviews
Rating 4 - Poor. 74 out of 1780 reviews
Rating 2 - Terrible. 81 out of 1780 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leigh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect for sight seeing, close to U. Of T, Capitol, 6th Street.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Sam

Stayed 1 night in Jun 2025

6/10 Okay

jessica

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
N/a
Stayed 3 nights in Jun 2025

10/10 Excellent

Matilde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Jessica

Traveled with family
Stayed 1 night in Jun 2025

4/10 Poor

eddy

Liked: Amenities
Everything is OK
Stayed 2 nights in Jun 2025

10/10 Excellent

Marguerite

Stayed 2 nights in Jun 2025

6/10 Okay

Eden

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Not the Greatest

The hotel is located in a central location and has adequate parking. I found the room clean and appointed well enough. There are two issues I had: the noise which I know they are aware of. So, rather than post something near the elevator which i didn’t see until later on during my stay, they should have said it directly to me when i checked in and, better yet, include it in the hotel description or confirmation. The second issue is they asked me if i wanted them to service the room. They did the first day, but not the second day. On my way out to dinner I pointed this out and asked to have the room serviced only to return and still find it not cleaned.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good but have not received my deposit for the stay
Stayed 2 nights in Jun 2025

8/10 Good

Alireza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The A/C and air quality was not good. We had loud music at night time maybe from a club.
Stayed 1 night in Jun 2025

10/10 Excellent

tia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my best hotel stays that were under 5 stars. Customer service was excellent! The amenities were in good condition, property was clean and my room was nice and clean. My family and I will definitely be back and I hope to get the same reaction. Seeing I’ll be visiting often cause my daughter is going to school in Austin. Thank you for a great stay
Stayed 1 night in Jun 2025

6/10 Okay

Jeanette E

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Won’t stay again

Biggest complaint bedroom carpet could not have been more filthy. Housekeeping was spotty. Public sitting areas were spotty. Positive front desk folks were terrific in every way
Stayed 5 nights in Jun 2025

10/10 Excellent

Christina

Stayed 1 night in Jun 2025

10/10 Excellent

Bernadette

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Spacious, separate seating, amenities provided in bottles attached to the bathroom wall
Stayed 1 night in Jun 2025

6/10 Okay

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Nelida

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Angelique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The staff was friendly, room was spacious and clean. My only complaint is that the beds are hard. Other than that, it was a perfect stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Brianna

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful experience!
Stayed 4 nights in May 2025

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Dagoberto

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located within 10 minute walk to sixth Street. Nice property good service.
Stayed 1 night in May 2025

6/10 Okay

Allen

Business traveler
Disliked: Property conditions & facilities
The self-parking seemed very high. It was $39. per night, and the tub drain was stopped up. Breakfast was good.
Stayed 1 night in Jun 2025

10/10 Excellent

Ricky

Very nice. Will stay there again soon
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Liked: Amenities
Good location and helpful staff.
Stayed 3 nights in May 2025