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Holiday Inn Express & Suites Austin SW - Sunset Valley by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Austin SW - Sunset Valley by IHG

Room, 2 Queen Beds | In-room safe, desk, laptop workspace, iron/ironing board
Seasonal outdoor pool, pool umbrellas, sun loungers
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

Map
4892 W Highway 290, Sunset Valley, TX, 78735
  • Burger Stadium
    ‪17 min walk‬
  • Barton Square Mall
    ‪5 min drive‬
  • South Congress Avenue
    ‪5 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(13 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Mobility, Bathtub)

In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Mobility, Bathtub)

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds

8.6 out of 10
Excellent
(17 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(39 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Bathtub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Bathtub)

9.8 out of 10
Exceptional
(7 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • 323 sq ft
  • Sleeps 6
  • 2 Queen Beds

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The price is $104
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About this property

Holiday Inn Express & Suites Austin SW - Sunset Valley by IHG

Sunset Valley hotel with free weekday breakfast
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Holiday Inn Express & Suites Austin SW - Sunset Valley by IHG offers 99 air-conditioned accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express & Suites Austin SW - Sunset Valley by IHG features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wired and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and 2 meeting rooms. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Complimentary self parking is available on site.

Holiday Inn Express & Suites Austin SW - Sunset Valley by IHG is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Conference space

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 2.99 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The seasonal pool will be open from February to December
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Austin Sunset Valley
Holiday Inn Express Hotel Austin Sunset Valley
Holiday Inn Hotel Sunset
Holiday Inn Express Hotel Sunset Valley
Hotel Holiday Inn Express Hotel & Suites Austin - Sunset Valley
Holiday Inn Express Hotel Austin Sunset Valley
Holiday Inn Express Austin Sunset Valley
Holiday Inn Express Hotel Suites Austin Sunset Valley
Holiday Inn Express Hotel Austin
Holiday Inn Express Austin
Express Austin Sunset Valley
Holiday Inn Express Hotel Suites Austin Sunset Valley
Holiday Inn Express Suites Austin SW Sunset Valley an IHG Hotel

Holiday Inn Express & Suites Austin SW - Sunset Valley by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 499 out of 1001 reviews
Rating 8 - Good. 288 out of 1001 reviews
Rating 6 - Okay. 109 out of 1001 reviews
Rating 4 - Poor. 59 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

yasaman

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 5 nights in Aug 2024

6/10 Okay

Kevin

Stayed 1 night in Oct 2024

10/10 Excellent

Darleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean. The lobby and breakfast area was constantly being mopped and wiped down, which I liked. The room and bathroom were also very clean and I felt comfortable staying there.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sarah

Liked: Property conditions & facilities
Friendly staff. Nice clean big rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

Gary, Medford

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024

8/10 Good

dexter

Stayed 1 night in Oct 2024

10/10 Excellent

Krystie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is clean and quiet. Right off the highway it is very convenient to get to, however, it is not walkable to many many places because of that. Parking lot is a little small, but overall it was a very good stay for the price.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Corinne

Easy hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Bernardo

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean, good service at front desk, great breakfast and the room was in good condition, very clean and comfy.
Stayed 2 nights in Sep 2024

10/10 Excellent

melissa

Liked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

Reba

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Shelly

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient for UTA but not too close to downtown
Clean hotel just south of Westlake and close enough to UT Austin - for the price it was ideal. Breakfast was good - sausage, biscuits, gravy, microwave omelets and the usual continental staples. Everything was fresh. The staff were attentive, polite and helpful. We’ll stay here again.
Stayed 2 nights in Sep 2024

8/10 Good

Timothy

The rim was immaculate but the bathroom door latch needed repair
Stayed 3 nights in Sep 2024

10/10 Excellent

Meenali

Liked: Cleanliness, staff & service, property conditions & facilities
Close to hwy
Stayed 1 night in Sep 2024

10/10 Excellent

Edward

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Short sign identifying the property - luckily there was a second driveway else we would've had to go around on the freeway. Desk chair wouldn't raise but my wife used it as is for her zoom. Cleaning crew does a good job. Front desk is helpful -- when they can get to the phone.breakfast is ok. Sorry if there are typos, my eyes are dilated.
Stayed 3 nights in Sep 2024

8/10 Good

Penni

Stayed 1 night in Sep 2024

10/10 Excellent

Amelia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was pleasant, courteous, and most helpful. We had a wonderful time. The rooms were clean and comfortable and very well equipped. I will be staying there again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked almost everything, disliked that the Tv didn’t swivel left to right for viewing from the couch or even from the other side of the bed was difficult because the tv was in the corner of the room . Odd? Exhaust fan in the bathroom didn’t work.also had to hold the handle on the toilet for it to flush completely That's about it, minor issues, great place we will return.
Stayed 3 nights in Aug 2024

10/10 Excellent

Laura Ann, Cleveland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool.
Stayed 5 nights in Aug 2024

10/10 Excellent

Aramita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a night and had no issues. The check in guy was super nice. Room was spacious and clean. Would stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Gregory

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was very friendly and helpful
Stayed 1 night in Aug 2024