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Embassy Suites by Hilton Austin Arboretum

3.5 star property

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Photo gallery for Embassy Suites by Hilton Austin Arboretum

Lobby
Indoor pool, open 6:00 AM to midnight, sun loungers
Lobby
Lobby
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Parking available
  • Hot Tub
$100
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
9505 Stonelake Boulevard, Austin, TX, 78759
  • Place, Arboretum at Great Hills Mall
    ‪14 min walk‬
  • Place, J. J. Pickle Research Campus
    ‪15 min walk‬
  • Place, Q2 Stadium
    ‪4 min drive‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

8.0 out of 10
Very good
(1 review)
  • 462 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

7.8 out of 10
Good
(6 reviews)
  • 487 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed (2 Rooms)

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Suite, 1 King Bed (2 Rooms)

8.0 out of 10
Very good
(5 reviews)
  • 482 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Corner

  • 572 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds (2 Rooms)

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Suite, 2 Double Beds (2 Rooms)

  • 462 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Allergy Friendly (Pure)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Allergy Friendly (Pure)

9.2 out of 10
Wonderful
(7 reviews)
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (2 Rooms)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed (2 Rooms)

8.2 out of 10
Very good
(93 reviews)
  • 462 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, 3x3 Shower)

8.0 out of 10
Very good
(2 reviews)
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Corner (Bathtub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 2 Double Beds, Accessible, Corner (Bathtub)

  • 572 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Corner

Premium bedding, down comforters, pillowtop beds, in-room safe

Premium Suite, 1 King Bed, Corner

8.0 out of 10
Very good
(1 review)
  • 572 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds (2 Rooms)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 2 Double Beds (2 Rooms)

7.6 out of 10
Good
(13 reviews)
  • 462 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

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  • Pet friendly
  • Free WiFi
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4.1 out of 5, Very Good, 1,219 reviews
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About this property

Embassy Suites by Hilton Austin Arboretum

3.5-star hotel in Gateway
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a 24-hour business center, a hot tub, and self parking. Private bathrooms are not ensuite.
Embassy Suites by Hilton Austin Arboretum offers 150 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Pillowtop beds feature down comforters and premium bedding. Refrigerators and microwaves are provided. Rooms have detached private bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Embassy Suites by Hilton Austin Arboretum provides a hot tub and a fitness center. The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and 5 meeting rooms. Event facilities measuring 1959 square feet (182 square meters) include conference space. This business-friendly hotel also offers gift shops/newsstands, coffee/tea in a common area, and express check-in. Guests can use the indoor pool at a partner property. Parking is available onsite for a surcharge.

Embassy Suites by Hilton Austin Arboretum has designated areas for smoking.

A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.
DJs American Grill - This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 21 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • DJs American Grill

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Indoor pool (guest access)
  • TV in common areas

Family friendly

  • Art supplies
  • Children's games
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 1,959 square feet of conference space
  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Outdoors

  • Beach towels
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Double sofa bed
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 21 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to midnight
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Austin-Arboretum Embassy Suites
Embassy Suites Austin-Arboretum
Embassy Suites Hotel Austin-Arboretum
Arboretum Austin Embassy Suites
Austin Embassy Suites
Embassy Suites Austin
Embassy Suites Hotel Austin
Embassy Suites Austin-Arboretum Hotel
Embassy Suites Austin Arboretum
Embassy Suites by Hilton Austin Arboretum Hotel
Embassy Suites by Hilton Austin Arboretum Austin
Embassy Suites by Hilton Austin Arboretum Hotel Austin

Reviews

Embassy Suites by Hilton Austin Arboretum Reviews

7.6

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 430 out of 1014 reviews
Rating 8 - Good. 198 out of 1014 reviews
Rating 6 - Okay. 168 out of 1014 reviews
Rating 4 - Poor. 125 out of 1014 reviews
Rating 2 - Terrible. 93 out of 1014 reviews

Reviews

6/10 Okay

Jonathan

Traveled with family
Disliked: Room comfort

Not what i was expecting

The photos are accurate and it's location is pretty good. However upon arrival you're informed that YOU HAVE TO PAY TO PARK! Yup! 45 dollars to park for 2 days! Also have NEVER been made to pay 100 DEPOSIT for a hotel room! And I've stayed at 5 star hotels! The first day the hot tub was closed and the pool was very murky. Lots of kids. And don't think you'll do swim later because the kids will be asleep... NOPE kids SCREAMING in the pool until MIDNIGHT! Elevator was broken second day. The hotel is very old. My room was nice and clean. The AC AFTER it shuts off makes a very very loud dripping sound. It kept me up ALL NIGHT. I called and asked to switch rooms "that's just the condensation dripping, ITS IN EVERY ROOM." UM what?! I haven't been to Austin in a long time. I will be staying somewhere else next time.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lisa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business with some Rest

Love this location but Parking fee is a bit much. Breakfast very good. Best omelette. Happy hour with drinks and snacks very good. The lobby area is very nice. Spacious. Rooms are always good. Only issues my showering gel/lotions not refilled. I did ask for more towels but they brought asap. Phones 2 of them didn’t work in room called with my cell phone. Carpets need cleaning😳 Again things they react to very quickly if request. They have always been very friendly and we luv the atmosphere. Will come back❤️
Happy hour. For him juice only 🤭 for me Margarita’s and cold Beer
Freshly made Omlettes. Delicious 😍
Stayed 1 night in Jun 2025

4/10 Poor

Frances

Business traveler, Traveled with partner
Liked: Amenities
Disliked: Cleanliness
Cleaning staff were extremely loud, yelling and laughing very, very loud when talking to each other down the floors. When sitting on the couch I had to help my husband to get out. Toilet so stained it looked like it had poop in it. Breakfast was wonderful. Cook was cheerful and on top of things.
Stayed 1 night in Jun 2025

2/10 Terrible

Fredrick

Stayed 2 nights in Jun 2025

10/10 Excellent

Jesse

Stayed 2 nights in Apr 2025

10/10 Excellent

Eliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very welcoming and clean.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness
Stayed 1 night in Jun 2025

4/10 Poor

nadia

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Was terrible only good thing was staff. Would never stay here again. From even before walking in you have a cyber truck right infront with loud music with people just there taking shots being loud. Got even worse at the pool so dirty kids runing around not being respectful of others while moms in the hot tub with tequila bottle busy taking pictures and drinking. Couldn’t even sleep at night with loud ac noise. Don’t forget you have to pay to park
Stayed 2 nights in Jun 2025

6/10 Okay

Kenneth

Stayed 1 night in Jun 2025

10/10 Excellent

JEROME CARLO

Stayed 1 night in Jun 2025

8/10 Good

Jesus

Not enough parking. Staff not very friendly. Not very helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ann

Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, very nice upscale rooms, beds are absolutely comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Neila

Stayed 1 night in May 2025

10/10 Excellent

Rosa

Liked: Cleanliness, amenities, property conditions & facilities
Good location for the things we had planned
Stayed 1 night in Jun 2025

6/10 Okay

Stanley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good location, clean room, and great breakfasts. Downside was no hot water for a shower... only luke-warm water. Front desk did not provide any help or relief. Two days in a row without a hot shower was a bummer.
Stayed 2 nights in Jun 2025

6/10 Okay

Loretta

Traveled with family
The Hotel is in a nice area just needs upgrades.
Stayed 2 nights in Jun 2025

10/10 Excellent

Demtric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice establishment. Dry spacious the rooms were very clean and the beds comfortable. They have a pool and a working hot tub. The breakfast is very good. Will stay there again when we come to Austin.
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

corey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice!
Stayed 1 night in Jun 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Emily

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Marlene

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Mark A and Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Hilton under any name always delivers.
Stayed 1 night in Jun 2025

6/10 Okay

Sonica

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Stayed 1 night in Jun 2025