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citizenM Austin Downtown

4.0 star property

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Photo gallery for citizenM Austin Downtown

Exterior
Interior
Outdoor pool
Point of interest
2 bars/lounges, rooftop bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
617 COLORADO ST, Austin, TX, 78701
  • Sixth Street
    ‪2 min walk‬
  • Paramount Theatre
    ‪3 min walk‬
  • South By Southwest
    ‪3 min walk‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪19 min drive‬

Room options

View all photos for Room

Room | Premium bedding, pillowtop beds, in-room safe, desk

Room

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

citizenM Austin Downtown

4-star hotel in Downtown Austin
This smoke-free hotel features an outdoor pool, a restaurant, and 2 bars/lounges. WiFi in public areas is free. Other amenities include a fitness center, a 24-hour business center, and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Austin Downtown offers 344 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
CitizenM Austin Downtown features an outdoor pool and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and coworking spaces. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and express check-in.

CitizenM Austin Downtown is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
CanteenM - Onsite bar. Open daily.
CloudM - Onsite rooftop bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 21 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM
  • cloudM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21.00 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 9:00 AM to 8:30 PM
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Austin Downtown Hotel
citizenM Austin Downtown Austin
citizenM Austin Downtown Hotel Austin

citizenM Austin Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 947 out of 1344 reviews
Rating 8 - Good. 199 out of 1344 reviews
Rating 6 - Okay. 92 out of 1344 reviews
Rating 4 - Poor. 47 out of 1344 reviews
Rating 2 - Terrible. 59 out of 1344 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

rody

Stayed 1 night in Nov 2024

6/10 Okay

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Very Small rooms. Bathrooms are not really rooms, just glass enclosure where you can hear other people breathing. No parking. (next door was $33/day) Room service was only every 3rd day. Friendly, and hip/cool but kinda pretentious. Good breakfast but kinda pricey. Decent location for tourists
Stayed 4 nights in Nov 2024

6/10 Okay

Adrian

Traveled with group
Disliked: Cleanliness
Student like accommodation - room practical but no charm at all - room not cleaned during whole 4 day stay
Stayed 4 nights in Nov 2024

2/10 Terrible

Oscar

Business traveler
Disliked: Staff & service, room comfort
Waste of Money
Pretty disappointed with the place, it has bad service, food, and drinks. Felt like I wasted my money on this place.
Stayed 1 night in Nov 2024

8/10 Good

Arturo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The check in process was cold
Stayed 2 nights in Oct 2024

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

tejpal

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the Euro Design feel...tired of Hampton Ins and Marriotts!
Stayed 2 nights in Nov 2024

10/10 Excellent

kali

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Nov 2024

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Good for a short stay, rooms are small and the bed is hard but check in is easy and it's centrally located
Stayed 2 nights in Oct 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 3 nights in Oct 2024

10/10 Excellent

ROBERT JOEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent and rooms very clean
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Stayed 3 nights in Oct 2024

4/10 Poor

Jamie

Liked: Staff & service, property conditions & facilities
Rooms were super small. No space in bathroom to get dressed.
Stayed 1 night in Nov 2024

2/10 Terrible

Courtney

Stayed 4 nights in Nov 2024

8/10 Good

Richard

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

lawrance

Stayed 1 night in Oct 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Jean Yves

Stayed 1 night in Nov 2024

10/10 Excellent

Conrado

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff
Stayed 1 night in Oct 2024

10/10 Excellent

Mani

Liked: Cleanliness, staff & service, property conditions & facilities
great experience
Stayed 3 nights in Oct 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern self check in which was different but easy and staff are there if needed to assist. Best blackout windows I have ever seen and loved that. Was just in town for 1 night to meet my brother for a Longhorn game. Rooftop pool and other things look inviting. Will try to stay again and enjoy more someday.
Stayed 1 night in Aug 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2024

8/10 Good

Joe

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attractive property and appurtenances. The lack of available on-premises valet parking is something that requires some imagination to overcome. I suppose if one flies in and stays downtown --Uber, etc.-- it works pretty well. If one drives in and has to figure out what to do w/ his/hers vehicle it becomes a bit of a problem.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Amenities
For people traveling alone and not driving. No parking, room the size of a caribean cruise line room Clean and modern, most staff friendly
Stayed 1 night in Nov 2024