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citizenM Austin Downtown

4.0 star property

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Photo gallery for citizenM Austin Downtown

Exterior
Point of interest
Property amenity
Outdoor pool
2 bars/lounges, rooftop bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Pool
  • Air conditioning
  • Gym

Explore the area

Map
617 COLORADO ST, Austin, TX, 78701
  • Sixth Street
    ‪2 min walk‬
  • Texas State Capitol
    ‪10 min walk‬
  • Austin Convention Center
    ‪15 min walk‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪19 min drive‬

Room options

View all photos for Room

Room | Premium bedding, pillowtop beds, in-room safe, desk

Room

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

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Desk, blackout drapes, soundproofing, iron/ironing board

Hyatt House Austin/Downtown

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.4 out of 5, Excellent, (1530)
The price is $155
per night
$187 total
includes taxes & fees
Apr 2 - Apr 3
Hyatt House Austin/Downtown

About this property

citizenM Austin Downtown

4-star hotel in Downtown Austin
This smoke-free hotel features an outdoor pool, a restaurant, and 2 bars/lounges. WiFi in public areas is free. Other amenities include a fitness center, a 24-hour business center, and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Austin Downtown offers 344 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
CitizenM Austin Downtown features an outdoor pool and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and coworking spaces. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and express check-in.

CitizenM Austin Downtown is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
CanteenM - Onsite bar. Open daily.
CloudM - Onsite rooftop bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 21 per person
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM
  • cloudM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 17 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • iPad
  • iPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21.00 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

Pool access available from 9:00 AM to 8:30 PM
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Austin Downtown Hotel
citizenM Austin Downtown Austin
citizenM Austin Downtown Hotel Austin

citizenM Austin Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 999 out of 1444 reviews
Rating 8 - Good. 218 out of 1444 reviews
Rating 6 - Okay. 103 out of 1444 reviews
Rating 4 - Poor. 56 out of 1444 reviews
Rating 2 - Terrible. 68 out of 1444 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Jake

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, but small rooms for sure
Stayed 2 nights in Dec 2024

10/10 Excellent

Larissa

Stayed 3 nights in Nov 2024

2/10 Terrible

Seyed Ali

Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Kayla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, convenient location and friendly staff. Parking isn't included but I feel like getting parking through spothero was worth the location of the hotel. Super comfy beds and pillows! Would definitely stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gregory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Patrick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small with space used highly efficiently. You check yourself in and out. There are funky lights and interesting art all around. It sort of feels like capitalism trying to put on a human face but not quite pulling it off
Stayed 4 nights in Dec 2024

10/10 Excellent

Shana

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
My stay was great! The rooms are small but very cute and the way they manage the layout to fit all the things needed into such a small space is impressive. It was like a futuristic pod. I like how you can control everything with the little iPad - lights, colored mood lights, temperature, shades, TV etc. The best part is how dark it is with the shades down - perfect for great sleep. If I had to criticize a few things it would be 1. no coffee maker. I know this is becoming more common and I understand it's a lot for a hotel to stock and maintain every room with coffee. BUT usually you can ask for a coffee maker at the front dest if you are a person who really needs one first thing. I even saw the perfect spot to keep a very small one under the sink. They said no - nothing to lend me just for my room just during my stay. 2. Poor communication. Pool was closed which was annoying and no way to know. I went up to the top floor and through the door outside and the gate was padlocked. No sign that said something like "we apologize but the pool is closed because...." Just a padlock. Had to go back to my room and call the front desk and all they said is it's closed. So if the pool is important to you, check first if it'll be open during your stay because there is some issue with it. Otherwise my room was very clean, (the bar/lobby area a little less so) and the staff friendly. Overall a very nice experience.
Stayed 4 nights in Dec 2024

10/10 Excellent

Martin

Stayed 1 night in Dec 2024

10/10 Excellent

Lissette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
The citizen is in the heart of downtown Austin and is really convenient to go around to places however there’s no parking.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ebonie

Traveled with partner
Liked: Cleanliness, amenities
Love everything about this hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great use of space, small but thoughtfully designed. High end finishes were appreciated - had what looked to be Herman miller lights, hansgrohe shower fixtures etc. Comfy large bed, warm duvet. All around great stay. Clean, high tech, iPad controls were a really nice touch and could easily cast my own Netflix etc to the tv
Stayed 3 nights in Dec 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Disliked: Room comfort
One night only
Not what I expected. Definitely a one night only hotel, more hostel than hotel. The room was 8’x24’ at best. The king bed spanned the entire width of the room. As I am 6’6” my feet were on the far wall or my head was resting against the headboard. Other issue is that the person sleeping next to the window would have to crawl over the other person to get out of bed.it was very clean and a great location but just not for the two of us.
Stayed 1 night in Dec 2024

8/10 Good

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing we didn't like about this hotel was that it was very noisy even after 1:00 AM.
Stayed 3 nights in Dec 2024

4/10 Poor

Robert S.

Disliked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

CORINA

Stayed 3 nights in Nov 2024

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, amenities
Didn’t care for the room and shower.
Stayed 1 night in Oct 2024

10/10 Excellent

Shonda

Stayed 2 nights in Nov 2024

8/10 Good

Tatyana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! However I’d like to recommend to add additional charging ports/usb outlets to the rooms. There is only 1. Overall, great place to stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Benjamin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Travel
Great concept for the business traveler that isn't spending a lot of time in the room.
Stayed 1 night in Dec 2024

10/10 Excellent

Donald Wayne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

RAY, ORLANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and location! Very High Texh and very thing controlled by an app!
Stayed 2 nights in Dec 2024

10/10 Excellent

Ellen

Stayed 1 night in Nov 2024

10/10 Excellent

matteo

Stayed 1 night in Nov 2024