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Holiday Inn Express & Suites Waterville - North by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Waterville - North by IHG

Exterior
1 bedroom, desk, iron/ironing board, free cribs/infant beds
Indoor pool
1 bedroom, desk, iron/ironing board, free cribs/infant beds
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
332 Main St, Waterville, ME, 04901
  • Kennebec River
    ‪18 min walk‬
  • Colby College
    ‪2 min drive‬
  • Waterville Opera House
    ‪3 min drive‬
  • Waterville, ME (WVL-Robert Lafleur)
    ‪7 min drive‬

Room options

View all photos for Standard Room

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(31 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Mobility)

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communications)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Communications)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Communications, Mobility)

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Accessible (Communications, Mobility)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications, Mobility, Access Tub)

1 bedroom, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Accessible (Communications, Mobility, Access Tub)

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Best Western Plus Waterville Grand Hotel

  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
3.7 out of 5, Good, (990)
$158 nightly
The price is $158 total
includes taxes & fees
Best Western Plus Waterville Grand Hotel

About this property

Holiday Inn Express & Suites Waterville - North by IHG

Waterville hotel with indoor pool
Along with an indoor pool, this hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Holiday Inn Express & Suites Waterville - North by IHG offers 102 accommodations with complimentary newspapers and coffee/tea makers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Waterville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express & Suites Waterville - North by IHG features an indoor pool and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary wireless Internet access.

A business center is on site. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48.2803 km) of the property will not be allowed to check in

We should mention

Pool access available from 7 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Waterville
Comfort Waterville
Waterville Comfort Inn

Holiday Inn Express & Suites Waterville - North by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 413 out of 753 reviews
Rating 8 - Good. 218 out of 753 reviews
Rating 6 - Okay. 62 out of 753 reviews
Rating 4 - Poor. 29 out of 753 reviews
Rating 2 - Terrible. 31 out of 753 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Liketress

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Mar 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and near where we needed to be.
Stayed 2 nights in Feb 2025

10/10 Excellent

Eliza

Stayed 1 night in Mar 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfortable, clean, staff were excellent. I wanted something close to Colby and this was excellent! MUCH better than where I stayed last time. The breakfast had lots of options. I would stay there again!
Stayed 1 night in Mar 2025

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed a place to stay near Colby College and This hotel exceeded our expectations. Very good value for the money. Staff was very friendly (checkin, cleaning, and breakfast). Their full breakfast bar is very nice and a welcome bonus. Property was very very clean and welcoming and you can tell it’s been updated recently. Didn’t have a chance to try the pool or fitness room but they looked well kept. Will definitely stay there again.
Stayed 2 nights in Mar 2025

8/10 Good

Amy

Stayed 1 night in Mar 2025

10/10 Excellent

Kari

Traveled with family
The pool wasn't as warm as I thought it would be. The room was warm tho.
Stayed 1 night in Mar 2025

10/10 Excellent

Phil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Event somewhere planned, not our prob.

Loved the hotel, didnt like the price change on friday night. More than double than what the reg price was. They said there as an event. We were there all week and the event didnt affect us except double the rate
Stayed 4 nights in Feb 2025

6/10 Okay

Sue

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient
Stayed 1 night in Feb 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast had a good variety of food. The serving area was clean and had a fun homey atmosphere. Nice place to stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Beatrice

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Extremely slow check in. Hotel required ID for my seventeen year old to ensure his address was more than 30 miles away —thank goodness he had his permit on him! Check-in clerk was borderline insolent with us and embarrassingly flirtatious with the two young men behind us, whom she allowed to “steal” a bag of candy. Just a weird and unprofessional vibe!
Stayed 1 night in Feb 2025

10/10 Excellent

paula, Beals

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my go to every month.
Stayed 1 night in Feb 2025

2/10 Terrible

Stacy

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Elizabeth

Traveled with family
Disliked: Amenities
Really overpriced for premises, rooms (admittedly - very comfy beds!), and breakfast.
Stayed 1 night in Feb 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Marcia

Liked: Property conditions & facilities
Nice staff
Stayed 1 night in Jan 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Jan 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Hatch

Liked: Staff & service
Kelly at check in was supper helpful and nice. The way customer service should be.
Stayed 1 night in Jan 2025

8/10 Good

JORGE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is in the back and to enter need to do it from the back door
Stayed 7 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Okay

The room was very clean, the pillows where very flat and the duvet had a strange smell. Greta customer service, the elevator was not working.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lillian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nonsmoking room but hallway had a smokey odor.
Stayed 1 night in Jan 2025