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Holiday Inn Augusta West I-20 by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Augusta West I-20 by IHG

Exterior
Exterior
Standard Room, 2 Double Beds, Hearing Accessible (Accessible Tub) | 1 bedroom, in-room safe, desk, iron/ironing board
Meeting facility
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
441 Park West, Grovetown, GA, 30813
  • Doctors Hospital of Augusta
    ‪3 min drive‬
  • Augusta Mall
    ‪5 min drive‬
  • Fort Eisenhower
    ‪7 min drive‬
  • Augusta, GA (AGS-Augusta Regional)
    ‪21 min drive‬

Room options

View all photos for Standard Room

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(41 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Hearing Accessible (Accessible Tub)

Standard Room, 2 Double Beds, Hearing Accessible (Accessible Tub) | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds, Hearing Accessible (Accessible Tub)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(31 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Hearing Accessible (Accessible Tub)

Standard Room, 1 King Bed, Hearing Accessible (Accessible Tub) | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Hearing Accessible (Accessible Tub)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Roll-in Shower (Communications)

Suite, 1 King Bed, Roll-in Shower (Communications) | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Roll-in Shower (Communications)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 2 Bedrooms

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Augusta West I-20 by IHG

3-star Grovetown hotel with restaurant
This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area.
Holiday Inn Augusta West I-20 by IHG offers 130 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves.

This Grovetown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Augusta West I-20 by IHG features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 1855 square feet (167 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Onsite uncovered self parking is complimentary.

Holiday Inn Augusta West I-20 by IHG has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning.
Kems - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Kems

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,855 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Handrails in stairways (34 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Crib
  • Rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn AUGUSTA WEST
Holiday Inn AUGUSTA WEST I-20
Holiday Inn I-20
Holiday Inn I-20 Hotel
Holiday Inn I-20 Hotel AUGUSTA WEST
Holiday Inn Augusta West I-20 Hotel Grovetown
Holiday Inn Augusta West I-20 Hotel
Holiday Inn Augusta West I-20 Grovetown
Holiday Inn AUGUSTA WEST I 20
Augusta West I20 Grovetown

Holiday Inn Augusta West I-20 by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 569 out of 1003 reviews
Rating 8 - Good. 242 out of 1003 reviews
Rating 6 - Okay. 100 out of 1003 reviews
Rating 4 - Poor. 44 out of 1003 reviews
Rating 2 - Terrible. 48 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Delmary

Stayed 1 night in Mar 2025

10/10 Excellent

Shaila

Stayed 2 nights in Mar 2025

10/10 Excellent

Susanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and well kept hotel. Breakfast is great and even evening options. The pool is nice as well along with the gym.
Stayed 1 night in Mar 2025

10/10 Excellent

Carol

Staff was extremely friendly and helpful. M at the front desk on Saturday March 15 went out of his way to help me out. He printed my flight tickets, and even took a pair of clothing to dry for me before my flight.. (coffee spill) The pool was great! Very clean and enjoyable! Even the security guard outside on Thursday night checked on me to see if I was OK while out watching the eclipse. Would definitely stay at this holiday Inn again thank you.
Stayed 3 nights in Mar 2025

2/10 Terrible

GAIL

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay in this property. The hotel was an attractive property with exceptional staff. This will be my go to place to stay when visiting again!
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was incredibly friendly. Beds and pillows comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Charles, Lake Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Five stars <
Stayed 1 night in Mar 2025

6/10 Okay

Susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Website pictures need to be updated. It was a pleasant hotel but my decision to stay here was the picture of the indoor pool and hot tub. Come to find out the hot tub no longer exists. I would have chosen a cheaper option if I had known this. Also I had a 2 night stay and only received a breakfast voucher for one day.
Stayed 2 nights in Mar 2025

2/10 Terrible

Tasha

Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Marshauna

Stayed 1 night in Feb 2025

2/10 Terrible

Ansy

Disliked: Cleanliness, staff & service, property conditions & facilities
I still haven’t received my deposit from the property I checked out 14 days ago
Stayed 2 nights in Feb 2025

10/10 Excellent

Steve

Stayed 1 night in Mar 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Shanah

Liked: Staff & service
Disliked: Property conditions & facilities
Picture shows a hot tub probably should fix that.
Stayed 1 night in Mar 2025

10/10 Excellent

Aaron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay with the king bed the room had a lot of space for luggage and to move around. The bed was one if the comfiest I have slept on. I would definitely recommend this hotel and will be booking again here when back in the area.
Stayed 1 night in Mar 2025

2/10 Terrible

Susan

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was fine and the overnight clerk very nice. The front desk the next day were rude and discriminating to disabled people.
Stayed 1 night in Mar 2025

8/10 Good

Kelsey

Traveled with family
Liked: Staff & service, room comfort

Not great but not bad

The place was very decent. It could have been cleaner. There was a random stain on the pull out mattress which was also extremely thin. Corners, cracks etc were not as clean as I would like and the rug was old and a bit pulled up in one place. I didn’t realize that the suite is set up with the no bedroom on the outside then the living room and then bathroom. Every other suite like this that I have used has been enter into the living room, then the bathroom is off the hall to the bedroom. I prefer the second way because we put our 3 year old on the pull out and it is nice not to have to walk past his bed when going to the bathroom. Lastly we had requested extra pillows to line the sides of the bed so the 3 year old didn’t fall out. They messaged back and said no problem but they were forgotten.
Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Amy

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Highly recommend
Stayed 1 night in Feb 2025

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

candace

Stayed 1 night in Feb 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Bennie Jr

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

As expected

Stayed 2 nights in Feb 2025

10/10 Excellent

Cassie

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Clean and nice pool.
Stayed 2 nights in Feb 2025

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities
This property was very nice, I am can't think of one negative thing.
Stayed 1 night in Feb 2025