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Comfort Inn Civic Center

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn Civic Center

Standard Room, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Exterior
Lobby
Indoor pool
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
281 Civic Center Dr, Augusta, ME, 04330
  • Augusta Civic Center
    13 min walk
  • University of Maine at Augusta
    14 min walk
  • Maine Veterans Memorial Cemetery
    16 min walk
  • Augusta, ME (AUG-Augusta State)
    6 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

  • 290 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

  • 268 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Best Western Plus Augusta Civic Center Inn

Breakfast included
Pet friendly
Parking included
Free WiFi
4.0 out of 5, Very Good, (1001)
The price is $109
per night
$119 total
includes taxes & fees
Jan 8 - Jan 9
Best Western Plus Augusta Civic Center Inn

About this property

Comfort Inn Civic Center

Augusta hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a 24-hour front desk. Housekeeping is available on request.
Comfort Inn Civic Center offers 98 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Augusta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Comfort Inn Civic Center features an indoor pool and a fitness center. The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

A 24-hour business center is on site. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and a fireplace in the lobby. Complimentary self parking is available on site.

Comfort Inn Civic Center is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.
99 Restaurant and Pub - This family restaurant specializes in American cuisine. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 99 Restaurant and Pub

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per accommodation, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Civic Center
Comfort Inn Civic Center Augusta
Comfort Inn Civic Center Hotel
Comfort Inn Civic Center Hotel Augusta
Augusta Comfort Inn
Comfort Inn Augusta
Comfort Inn Civic Center Augusta, Maine
Comfort Inn Civic Hotel Augusta
Comfort Inn Civic Center Hotel
Comfort Inn Civic Center Augusta
Comfort Inn Civic Center Hotel Augusta

Comfort Inn Civic Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 233 out of 655 reviews" "
Rating 8 - Good. 227 out of 655 reviews" "
Rating 6 - Okay. 101 out of 655 reviews" "
Rating 4 - Poor. 53 out of 655 reviews" "
Rating 2 - Terrible. 41 out of 655 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Kimberly

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Heidi

Traveled with group
Stayed 1 night in Sep 2024

4/10 Poor

Maryellen

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointed
The desk help was wonderful. Quiet guests I believe. Outdated tiny bathroom. The breakfast is served in a tiny room. The usual hotel breakfast items. And a overall dirty feeling in the place.
Stayed 2 nights in Aug 2024

2/10 Terrible

Melissa

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was disgusting! I really should’ve scrubbed the reviews better because this is a 1 star property at best. When we arrived, homeless people were in the process of being kicked out of the hotel. We went out for dinner and when we came back, the homeless people were staged on the grass and there was a police detail in the parking lot. I will say the front desk lady was very nice. But…. The hotel is dirty and super outdated. I’m not even sure if our tub was ever cleaned since there was hair in it. The pillows leave a lot to be desired, you could see the mattress was deformed from use and age, there are cracks in the walls, the breakfast looked like it had been popped into the microwave, the treadmill in the fitness center was broken and for the first time, I was afraid I was going home with bed bugs. I’ll never stay here again. Choice hotels should be ashamed to have this hotel in their brand!
Stayed 2 nights in Aug 2024

4/10 Poor

JOSEPH

Traveled with group, Traveled with pets, Traveled with family
Disliked: Staff & service, property conditions & facilities
When I got there to check in they were questioning whether or not the toilet had been fixed in that particular room and they were unsure but still rented us the room anyway....Woke up in the middle of the night to use the restroom and the floor was soaked because the toilet seal had been leaking... The next day I complained and they moved us a few doors down...Both night had people above us banging and slamming the floors at like 4am... Next time in in Augusta I don't think Me of my family will be staying there... Also website shows a hot tub in the pool room there was no hot tub to be found....
Stayed 2 nights in Aug 2024

8/10 Good

Zujenis

Liked: Staff & service
Stayed 4 nights in Jul 2024

6/10 Okay

Lindsey

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property, we chose because it said it had a heated pool and a hot tub. The pool was colder than the Maine ocean, and there was no hot tub. We are very sorry we chose this hotel.
Stayed 1 night in Aug 2024

2/10 Terrible

karen

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a pool. Took my daughter to use it. A group of other kids came d9wn to use the pool. The other kids didnt follow the rules and at times were unsafe around my daughter. Parents were drinking in pool area and not paying attention. We were on the 3rd floor had kids running up and down the halls until 11 pm. Alot of slamming of doors. Was told to front desk and nothing was done.
Stayed 1 night in Aug 2024

6/10 Okay

James

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Old and run down. Smelly. Ants. Good breakfast. Good staff.
Stayed 3 nights in Jul 2024

6/10 Okay

Maria

Traveled with pets, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are old and dirty. The picture online is definitely not what you get. Beds are old and springs pop out. Not quiet all, very noisy.
Stayed 4 nights in Jul 2024

10/10 Excellent

micaela

Stayed 2 nights in Jul 2024

4/10 Poor

Kenny

Disliked: Staff & service, amenities, property conditions & facilities
Cost too much money, staff was not helpful, breakfast was terrible, shower sucked, and pool was not heated
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just sharing my experience
My stay was good. The room was clean and had everything I needed. The bed was comfy. As far as sound proof , the people above me I could hear them heavy footed at 3 am. Woke up once do to someone loud walking in the hallway. I will say the shower water was super hot which was nice , The elevator to the second floor had a sticky floor and smelled alittle off
Stayed 2 nights in Jul 2024

4/10 Poor

Elaine

Stayed 2 nights in Jul 2024

8/10 Good

sebastian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the king size bed and it was clean enough
Stayed 1 night in Jul 2024

10/10 Excellent

David, Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Jul 2024

2/10 Terrible

Maranda

Disliked: Cleanliness, property conditions & facilities
Hotel pictures a Hot tub, there wasn’t one The pool is freezing and falling apart No hot water Horrible Do not stay
Stayed 1 night in Jul 2024

6/10 Okay

Shannon, Saint John

Liked: Staff & service, amenities
Last minute booking for the 4th of July weekend. Pros: Staff was super friendly, the lady who checked us in was so sweet and personable. Really great complimentary breakfast. Location is convenient Cons: The photos online didn’t really match, we found out when we arrived that the hotel is undergoing renovations. I assume the photos are not recent, as the property and the room we stayed is much more dated in person. I looked on the website and the Expedia listing and from what I saw neither included that the hotel no longer has a hot tub but the photos of the pool area have a hot tub, which I was looking forward to, but not a big deal just something to be mindful of. Overall our stay was good for a last minute booking over a holiday weekend. Not sure if we’d stay again, but it wasn’t awful and in a pinch I would recommend.
Stayed 2 nights in Jul 2024

6/10 Okay

Shelley

Traveled with family
Stayed 2 nights in Jun 2024

2/10 Terrible

Caryn

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Specifically wanted to stay at Comfort Inn because it was so close to my Wedding on Sat., June 29th along with my maid of honor for preparation of my Wedding at Elks. Since I dont go swimming alot my past coworkers aways stayed suring winter for storms in past and thought swimming and hot baths prior to my wedding would be wonderful. At check I am notified NO POOL, its explained with no adjustment which would of been nice since it was 1 of 2 reasons why I reserved there and if would of known this by 6/27 I would of cancelled but consumers are not notified. So after eating and knowing we could go for a swim in the pool, I went to run a bath, several attempts to wait for tub to fiill with hot water it never happened. Front desk and maintenance was aware and explained the normal routine reason's but THIS WAS UNACCEPTABLE NO PROBLEM PUTTING MY RECEIPT UNDER THE DOOR OF MY PAYMENT. NO HOT WATER FRIDAY after 7PM JUNE 28 to the time of 7AM, we had NO HOT BATH OR SHOWER BEFORE MY BIG DAY for me the bride or my Maid of Honor. Will never stay at your comfort inn again and i have stayed at other comfort inns and other hotel/motels and atleast compensated for bad services and/or had hot running water regardless of pool or not. Caryn I had to prepare at Elks for my Wedding
Stayed 1 night in Jun 2024

10/10 Excellent

Curt

Liked: Cleanliness
Stayed 1 night in Jun 2024

6/10 Okay

Ryan J

Stayed 1 night in Mar 2024

6/10 Okay

Eugene

Liked: Room comfort
Hotel is certainly overpriced for the condition it’s in. It needs an overhaul, new carpets, sprucing up ….
Stayed 1 night in Jun 2024

10/10 Excellent

Frank

Stayed 1 night in May 2024