A 24-hour fitness center, a snack bar/deli, and a 24-hour business center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Weekly housekeeping is available.
Candlewood Suites Augusta by IHG offers 80 accommodations with DVD players and complimentary newspapers. Beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.
Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a snack bar/deli. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. This business-friendly hotel also offers a 24-hour fitness center, barbecue grills, and a garden. Complimentary self parking is available on site, along with a car charging station.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Coffee and tea in common areas
Snack bar/deli
Things to do
24-hour gym
TV in common areas
Family friendly
DVD player
Free rollaway/extra bed
Grocery/convenience store
In-room crib
In-room kitchen
In-room microwave
In-room refrigerator
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Free newspapers in lobby
Grocery/convenience store
Laundry facilities
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (weekly)
Business services
24-hour business center
Computer station
Outdoors
Barbecue grill
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
3 accessible parking spaces
Assistive listening devices
Braille/raised signage
Elevator (44 inch wide door)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
More
3 floors
Designated smoking areas
Room amenities
Bedroom
Blackout drapes
Free crib
Free rollaway/extra bed
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
42-inch LED TV with premium cable channels
DVD player
Streaming services
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Freezer
Ice maker
Kitchen
Microwave
Paper towels
Refrigerator
Stovetop
Toaster
Toaster oven
More
Air conditioning (climate-controlled)
Desk
Free daily newspapers
Free local calls
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
Policies
Check-in
Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 100 per pet, per week, plus a deposit of USD 100 per week
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Pet deposit: USD 100 per week
Pet fee: USD 100 per pet, per week
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Candlewood Suites Augusta
Candlewood Suites Hotel Augusta
Candlewood Suites Augusta Hotel Augusta
Candlewood Suites Augusta Hotel
Candlewood Augusta
Augusta Candlewood Suites
Candlewood Suites Augusta by IHG Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 110 out of 250 reviews
10 - Excellent
110
Rating 8 - Good. 85 out of 250 reviews
8 - Good
85
Rating 6 - Okay. 27 out of 250 reviews
6 - Okay
27
Rating 4 - Poor. 14 out of 250 reviews
4 - Poor
14
Rating 2 - Terrible. 14 out of 250 reviews
2 - Terrible
14
8.6/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
2/10 Terrible
katheryn
Dec 12, 2024
katheryn
Stayed 7 nights in Nov 2024
2/10 Terrible
Michelle
Dec 12, 2024
Liked: Staff & service
Disliked: Cleanliness, room comfort
Refund for room. Scary experience.
Checked in at 1715 went up to see my room and then left to go see my son on base and returned at 2015. Took the car with my belongings up to room got inside and immediately went to the restroom with the door open. Looked out into room and saw a bag that did not belong to me with clothes in it on the floor. I hurried up and shut the bathroom door Wash my hands slowly open the door to see if anybody was in the room. No one was there, but the bed had been slept in and somebody’s hair was in the sink so I tried to call the front desk and the phone didn’t work. I looked up the number on my phone and called down and talked to the clerk, and she said the room was registered to me and she didn’t know how anybody else got in there , so she asked if I wanted another room I said yes and she gave me a room on the third floor all the way at the end of the hall and when I get in that room, the privacy blind is hanging by one hook and it’s broke and I called to the clerk, and she came up to check and see if she could fix it and there was a man standing in the hall just staring into the room. When I went back downstairs, a man at the front had made a comment to me about how he could “feel better“ and then another one approached me laundry room. I felt very uncomfortable. I went to the front desk and told the clerk, I didn’t want to stay there that I was afraid. She said Hotels.com would have to give my money back. The owner was an agreement , I left and got a room on base. I want a refund.
Planned on staying for a few weeks but hotel rudely told us we couldn’t extend although we had a leak with our ac and carpet had a wet spot and room wouldn’t have been able to rent after speaking with hotel staff informing them that we were extending and would stay in the room and they didn’t have to comp us but they made us check out due to over bookings and not enough vacancy for an in town event even though we had previously informed them that we would need to be staying for 7-10 days and being assured it was ok. On the day we checked out we were told management would help figure out something and if not we would be comped points through their rewards program and never received any
Everything about my stay was amazing including the staff. The facility is kept very well, didn’t hear any noise from other guests or staff.
LaTorrie
Stayed 1 night in Aug 2024
4/10 Poor
Daffany
Aug 29, 2024
Liked: Cleanliness
Disliked: Staff & service, room comfort
Could have been a great state only it was just so
The stay could have been marvelous but it wasn't I was really good in this process and I acted in a way of manner that I should acted and handle the situation it was very very hot in the room I never did say anything it was an air conditioner in the living room but it was no air conditioning a bedroom which that was fine if the bedroom was stay cool so I thought maybe that it was just cuz it was so hot outside that that's probably why it wasn't cooling down at the time I waited until 11:00 to see that it's not going to cool down and it's going to stay hot in that room so I notified front desk the girl at the front desk was amazing she was very alert about my situation she wouldn't check the other rooms to see if it was cooler and I end up getting another room well the other room wasn't cooler either them hotel might want to get a little small unit put in those rooms cuz it's extremely hot in there very uncomfortable for you to sleep you can't even sleep in the bed other than that I can say it was great but it was a miserable Stay cuz it was hot only only cuz it was hot I'm really good and I never complain about anything but I would like somebody take this in the manner of doing something special for my hot stay due to this I had to stay in the living room the whole time and I could not sleep in the bed like normal people do at night time
Room smelled awful. Tv didnt work. Front desk put me in another room. In that room the door card key needed batteries replaced. The lamp didnt work. And also smelled awful.
Howard
Stayed 1 night in Aug 2024
8/10 Good
Tonia
Business traveler
Aug 8, 2024
Liked: Staff & service, room comfort
The was comfortable but it could use some renovations.
The service and cleanliness were very good, the only negative thing about our stay was that we were on the 2nd floor and the elevator was out of service the whole time. Having said that, I work in the maintenance field and understand that sometimes the time it takes to have repairs done can be out of your control.