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Best Western Plus Waterville Grand Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Waterville Grand Hotel

Exterior
Lobby
Room amenity
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers
Premium bedding, in-room safe, desk, laptop workspace

Reviews

7.4 out of 10

Good

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Pet friendly
    Pet friendly

Explore the area

Map
375 Main Street, Waterville, ME, 04901
  • First Congregational Church
    14 min walk
  • Kennebec River
    3 min drive
  • Colby College
    12 min drive
  • Waterville, ME (WVL-Robert Lafleur)
    7 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 319 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 319 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

  • 319 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express & Suites Waterville - North, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
4.3 out of 5, Excellent, (670)
The price is $142
per night
$155 total
includes taxes & fees
Dec 7 - Dec 8
Holiday Inn Express & Suites Waterville - North, an IHG Hotel

About this property

Best Western Plus Waterville Grand Hotel

Waterville hotel with 2 restaurants
This hotel features 2 restaurants, an indoor pool, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and conference space.
Best Western Plus Waterville Grand Hotel offers 138 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Plus Waterville Grand Hotel features an indoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 6000 square feet (557 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Guests can use the indoor pool at a partner property. Complimentary self parking is available on site.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
O Briens Irish Restaurant - This family restaurant specializes in American cuisine and serves breakfast and dinner.
O Briens Irish Pub - This pub serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 7 for adults and USD 7 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • O Briens Irish Pub
  • O Briens Irish Restaurant

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 6,000 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 7.00 for adults and USD 7.00 for children
  • Fee for in-room wireless internet: USD 0.0 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plus Waterville Grand
Best Western Plus Waterville Grand Hotel
Best Western Waterville Grand
Waterville Grand Hotel
Best Plus Waterville Grand
BEST WESTERN PLUS Waterville Grand Hotel Maine
Best Western Plus Waterville Grand Hotel Hotel
Best Western Plus Waterville Grand Hotel Waterville
Best Western Plus Waterville Grand Hotel Hotel Waterville

Best Western Plus Waterville Grand Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 275 out of 920 reviews" "
Rating 8 - Good. 314 out of 920 reviews" "
Rating 6 - Okay. 155 out of 920 reviews" "
Rating 4 - Poor. 102 out of 920 reviews" "
Rating 2 - Terrible. 74 out of 920 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Casimiro

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient with a dog
Stayed 1 night in Aug 2024

8/10 Good

Mark R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
decent place for the money
Stayed 1 night in Aug 2024

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service
Clean looked taken care of
Stayed 1 night in Aug 2024

4/10 Poor

Doreen

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The bartender/waitress in the restaurant was awesome. The person who checked us in was grumpy. The room was dirty - the carpet was wet, and the shower walls were moldy. The bathroom floor was slimy.
Stayed 1 night in Aug 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Property was in a great location,staff friendly service was good. Only problem we had was the food in there restaurant was not good for an evening meal we expected better.
Stayed 1 night in Aug 2024

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Room is dated but very quiet and clean . Strong smell of carpet fresh in room and hallways . The included breakfast was very nice . Choice of 3 combinations meals including juice , bacon , sausage, toast , home fries and eggs. Check in and out was easy .
Stayed 1 night in Aug 2024

2/10 Terrible

michael

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m picky about hotel smells, and luckily the room was clean and smelled fine. The lobby was a little stale/smoky smelling, but we didn’t spend time there so it was fine. The staff was very nice and accommodating. It was a good stopover on a long drive.
Stayed 1 night in Jul 2024

10/10 Excellent

Mel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and safe location just off the interstate offering clean comfortable rooms with breakfast options included making our stay relaxed as needed with fantastic friendly staff
Stayed 4 nights in Aug 2024

2/10 Terrible

Tasha

I did not book this. Is someone using my name and email address? I can’t find an email address to forward the confirmation to. I did not book this trip!!!
Stayed 1 night in Jul 2024

8/10 Good

John

Traveled with family
Liked: Amenities
I liked the layout and the sit down breakfast. The staff was very accommodating. Lastly, I liked the location, right off of I-95!
Stayed 1 night in Aug 2024

2/10 Terrible

Iuliia

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
our bedding hadn't been changed. they looked like they had been used for a long time. they had horrible stains
Stayed 1 night in Jul 2024

8/10 Good

leonard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was adequate or better. The complimentary breakfast was very good, and cooked to order.
Stayed 1 night in Jul 2024

8/10 Good

Roxanne

Business traveler
Liked: Staff & service
Stayed 1 night in Apr 2024

6/10 Okay

Nicholas

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Lobby, hallways, and room offered what was expected. The fitness center, however, is decrepit. The humidity from the adjacent pool is causing the baseboards to separate from the walls, the equipment to rust (not that any of the machines were even turned on or functioning), and paint peeling / rust stains all over the room. The one cable weight machine is so rusted it looks like it was picked out of a junkyard.
Stayed 1 night in Jul 2024

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, easy stay, nice pool
Stayed 1 night in Jul 2024

4/10 Poor

Tricia

Stayed 1 night in Jul 2024

8/10 Good

Connie

Stayed 1 night in Jul 2024

10/10 Excellent

Loran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to highway.
Great location. Convenient to highway and shopping.
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Stayed 1 night in Jul 2024

8/10 Good

Elizabeth

Stayed 1 night in Jul 2024

4/10 Poor

Diane

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Only if desperate
Very dated in need of major overhaul. Was initially put into a room with a broken window, and I mean very broken. Even though there was air conditioning, the room felt like it needed a dehumidifier. Bedding felt damp. Why is the coffee maker in the bathroom?
Stayed 1 night in Jul 2024

10/10 Excellent

Stacey

Traveled with family
Stayed 1 night in Jul 2024

6/10 Okay

Eric

Traveled with family
Liked: Staff & service
Stayed 1 night in Jul 2024