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Best Western Plus Waterville Grand Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus Waterville Grand Hotel

Exterior
Lobby
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers
Room amenity
Premium bedding, in-room safe, desk, laptop workspace

Reviews

7.4 out of 10

Good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Pool
  • Gym
  • Pet friendly

Explore the area

Map
375 Main Street, Waterville, ME, 04901
  • First Congregational Church
    14 min walk
  • Five Guys
    1 min walk
  • Augusta Transportation Center
    19 min drive
  • Waterville, ME (WVL-Robert Lafleur)
    7 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 319 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 319 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

  • 319 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express & Suites Waterville - North, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
4.3 out of 5, Excellent, (682)
The price is $127
per night
$138 total
includes taxes & fees
Jan 8 - Jan 9
Holiday Inn Express & Suites Waterville - North, an IHG Hotel

About this property

Best Western Plus Waterville Grand Hotel

Waterville hotel with 2 restaurants
This hotel features 2 restaurants, an indoor pool, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and conference space.
Best Western Plus Waterville Grand Hotel offers 138 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Plus Waterville Grand Hotel features an indoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 6000 square feet (557 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Guests can use the indoor pool at a partner property. Complimentary self parking is available on site.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
O Briens Irish Restaurant - This family restaurant specializes in American cuisine and serves breakfast and dinner.
O Briens Irish Pub - This pub serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 7 for adults and USD 7 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • O Briens Irish Pub
  • O Briens Irish Restaurant

Things to do

  • Gym
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 6,000 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 7.00 for adults and USD 7.00 for children
  • Fee for in-room wireless internet: USD 0.0 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plus Waterville Grand
Best Western Plus Waterville Grand Hotel
Best Western Waterville Grand
Waterville Grand Hotel
Best Plus Waterville Grand
BEST WESTERN PLUS Waterville Grand Hotel Maine
Best Western Plus Waterville Grand Hotel Hotel
Best Western Plus Waterville Grand Hotel Waterville
Best Western Plus Waterville Grand Hotel Hotel Waterville

Best Western Plus Waterville Grand Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 280 out of 931 reviews" "
Rating 8 - Good. 319 out of 931 reviews" "
Rating 6 - Okay. 155 out of 931 reviews" "
Rating 4 - Poor. 103 out of 931 reviews" "
Rating 2 - Terrible. 74 out of 931 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

kevin

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old and run down. Friends laughed when we said we were staying there.
Stayed 2 nights in Sep 2024

4/10 Poor

Thomas

Disliked: Cleanliness, property conditions & facilities
The most disgusting hotel I have stayed at since I stayed at a no-star pension in Madrid some decades ago. Orbitz should not even offer this property.
Stayed 2 nights in Sep 2024

8/10 Good

Anthony

Very convenient to highway
Stayed 1 night in Sep 2024

10/10 Excellent

KENNETH

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Sherry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Jennifer

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very run down hotel with homeless people camped around the property. Would not stay there again
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very convenient right off I95. Plenty of parking space for our large trailer. Staff was friendly. Grounds were lovely. Hotel was clean and comfortable. Pet friendly. No concerns about safety while out walking around the shopping area. Fresh cooked breakfast was a bonus on top as well as the friendly waitstaff. Would definitely stay here again.
Stayed 1 night in Sep 2024

6/10 Okay

ricky

pool had no towels breakfast did not open till 7:00 am but was good.
Stayed 1 night in Sep 2024

6/10 Okay

Kenneth

Business traveler
Disliked: Cleanliness, property conditions & facilities
Reserved a king bed room, received a full size bed. Poorly lite property, bed was OK but not comfortable, insects in room crawling around, breakfast doesn't start until 7am (most people have been at work for an hour by then).
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Andrea

Liked: Cleanliness, staff & service
This appears to be an older Bests Western and it sort of shows its age in the furnishings, the paint, nothing major but noticeable. The bed and bedding were very comfortable, and it is pet friendly which is a huge plus for me. I guess given that it is pet friendly it would be nice to have trash receptacle outside all of the outside entrances to place poop bags, but I had to walk around the entire hotel to get to a trash receptacle on more than one occasion. The room did smell a bit "doggy" which I am not accustomed to as my dogs are shown and are very clean. The front staff was very friendly, and the bar staff were as well, and offered to loan me a bottle opener. It would be nice to have one in each room which seems to be sort of standard. Overall, a decent place to stay, quiet, clean, but sort of pricey IMHO.
Stayed 2 nights in Sep 2024

10/10 Excellent

Chris

Stayed 1 night in Aug 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2024

8/10 Good

Sandra

Liked: Staff & service, property conditions & facilities
Close to Colby College, breakfast included. There was hair in the tub, not enough towels and vending area needed cleaned
Stayed 2 nights in Aug 2024

4/10 Poor

Colleen

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I couldn't complete my stay because I didn't feel safe in the area. The room was clean and the front staff was friendly, but the facility smelled terrible like stale smoke, musty carpets, homeless and people in and out and hanging all around the property. They were in the middle of fixing the hot water as well.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tyler

Stayed 3 nights in Aug 2024

2/10 Terrible

Brett

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms smelled musty and gross. People yelling in the hallways. We have had multiple rooms here for a while and it’s a low grade hotel and not worth the nightly charge
Stayed 1 night in Aug 2024

8/10 Good

Thomas

Business traveler
Liked: Cleanliness, staff & service
Hotel was showing worn and tear, it’s apparently a busy hotel. Wallpaper in my room was peeling off, hallways digs and gouches. Restaurant Pub was excellent.
Stayed 2 nights in Aug 2024

10/10 Excellent

Casimiro

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient with a dog
Stayed 1 night in Aug 2024

8/10 Good

Mark R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
decent place for the money
Stayed 1 night in Aug 2024

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service
Clean looked taken care of
Stayed 1 night in Aug 2024

4/10 Poor

Doreen

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The bartender/waitress in the restaurant was awesome. The person who checked us in was grumpy. The room was dirty - the carpet was wet, and the shower walls were moldy. The bathroom floor was slimy.
Stayed 1 night in Aug 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Property was in a great location,staff friendly service was good. Only problem we had was the food in there restaurant was not good for an evening meal we expected better.
Stayed 1 night in Aug 2024

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Room is dated but very quiet and clean . Strong smell of carpet fresh in room and hallways . The included breakfast was very nice . Choice of 3 combinations meals including juice , bacon , sausage, toast , home fries and eggs. Check in and out was easy .
Stayed 1 night in Aug 2024

2/10 Terrible

michael

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024