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Best Western Plus Augusta Civic Center Inn

2.5 star property

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Photo gallery for Best Western Plus Augusta Civic Center Inn

Lobby
1 bedroom, in-room safe, blackout drapes, iron/ironing board
Reception
Lobby
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Pet friendly
  • 24/7 front desk
  • Housekeeping
  • Laundry
$146
includes taxes & fees
Sep 3 - Sep 4

Explore the area

View in a map
110 Community Drive, Augusta, ME, 04330
  • Augusta Civic Center
    ‪2 min walk‬
  • University of Maine at Augusta
    ‪5 min walk‬
  • Maine Veterans Memorial Cemetery
    ‪2 min drive‬
  • Augusta, ME (AUG-Augusta State)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Standard Room, 2 Double Beds, Accessible, Non Smoking | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room) | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

  • Sleeps 8
  • 4 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower) | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking (Walk-in Shower)

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Non Smoking (Walk-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

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About this property

Best Western Plus Augusta Civic Center Inn

Augusta hotel with restaurant
This smoke-free hotel features a restaurant, a fitness center, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Best Western Plus Augusta Civic Center Inn offers 99 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center. This Augusta hotel also offers a fitness center, a vending machine, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Best Western Plus Augusta Civic Center Inn is a smoke-free property.

A complimentary continental breakfast is served each morning between 6 AM and 10 AM.
Best Western Plus Augusta Civic Center Inn has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plus Augusta Civic Center
Best Western Plus Augusta Civic Center Inn
Best Western Plus Civic Center
Best Western Plus Civic Center Inn
BEST WESTERN PLUS Augusta Civic Center Inn Maine
Best Western Plus Civic Hotel Augusta
Best Plus Augusta Civic Center
Best Western Plus Augusta Civic Center Inn Hotel
Best Western Plus Augusta Civic Center Inn Augusta
Best Western Plus Augusta Civic Center Inn Hotel Augusta

Best Western Plus Augusta Civic Center Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 368 out of 1003 reviews
Rating 8 - Good. 351 out of 1003 reviews
Rating 6 - Okay. 145 out of 1003 reviews
Rating 4 - Poor. 81 out of 1003 reviews
Rating 2 - Terrible. 58 out of 1003 reviews

8.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

8/10 Good

Lisa

Business traveler
Liked: Staff & service
The front desk folks were SOO nice!!!!!!!!
Stayed 1 night in May 2025

8/10 Good

Joy

Traveled with family
Liked: Cleanliness, staff & service

Outdated and decent

Definitely outdated but it was decent. Staff were friendly. Nice options at breakfast. It would be so much better if they replaced the carpet with hard surface floors.
Stayed 3 nights in May 2025

4/10 Poor

Brandon, Hemet

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were extremely small for the price. Rooms are dirty hallways are dirty there was 2 blankets in the hallway opposite of our door for 3 days that's how I know they don't go and clean the rooms and or bring towels had to go ask each day for towels. Each time we left our room we had to get the carsa to unlock the door each time we left the room. Definitely will not return. Do have a photo of the blanket but the app won't let me upload it.
Stayed 2 nights in May 2025

8/10 Good

Caroline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was convenient to see family in the area and to go to places we wanted to see.
Stayed 2 nights in May 2025

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
There was a lady working in the dining area when we had breakfast that was an excellent employee. Told us she loved her job, constantly refilling and cleaning. Hang on to her.
Stayed 1 night in May 2025

4/10 Poor

Verified traveler

Traveled with group

Ewe

Room was old and very sparse. Had two beds a desk and a fridge/microwave. Floors were imitation wood tile with zero carpeting. Walls were dingy. Shower/tub did not drain and the water was discolored. Would NOT recommend. Also, we were unaware that they allowed pets in the hotel. Smells of both smoke and dog.
Stayed 1 night in May 2025

10/10 Excellent

Edward

Stayed 1 night in May 2025

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great, like always.
Stayed 4 nights in May 2025

10/10 Excellent

Twila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elderly lady that worked the eating area was very efficient and friendly. Made us feel very welcomed.
Stayed 3 nights in May 2025

2/10 Terrible

Sarah

Stayed 3 nights in Jan 2025

10/10 Excellent

Teri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

If I ever come to Augusta again...I'll stay here!!

I was traveling for a conference...had a couple of hiccups and the hotel staff helped me get all of my "stuff" ironed out...needed a speech printed...lost my phone...my key card was wonky. they were ALL great!!
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Convenient

Nice facility conveniently located in Augusta.
Stayed 2 nights in May 2025

10/10 Excellent

van

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s my go to place.
Stayed 1 night in Apr 2025

10/10 Excellent

Cindy

Very clean and convenient to everything

Hotel was conveniently located to dining and shopping. Breakfast on site was really good. Room was clean and well maintained. Front desk personnel was very responsive to our needs. Would definitely recommend to anyone and would stay again.
Stayed 3 nights in Mar 2025

8/10 Good

Charles

Stayed 1 night in Mar 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property met our needs in every way. It was affordable, convenient, clean. Everything in the room worked properly. The included breakfast was good with several hot offerings and various bread, cereal fruit choices.
Stayed 2 nights in Mar 2025

8/10 Good

Bruce, Villanova

Stayed 2 nights in Dec 2024

10/10 Excellent

Jeas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Harold

Stayed 2 nights in Mar 2025

8/10 Good

George

Liked: Staff & service, property conditions & facilities
I would stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Doug

Stayed 1 night in Mar 2025

8/10 Good

Rhonda

Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worked for us!

We arrived very late and when we went to check in, we realized that my husband had accidentally booked the room a month in advance. It could have been very bad for us! Thankfully they were able to switch our booking and the front desk clerk kindly waived any associated fees. We were very grateful. The hotel itself was nice, nicely decorated. Our room was quiet. The bed was very hard, but it was only one night so it was fine.
Stayed 1 night in Mar 2025