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Waiheke Island Resort

3.5 star property

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Premium Triple Room | Private kitchen | Mini-fridge, coffee/tea maker, electric kettle, cookware/dishes/utensils
Premium Triple Room | Living area | Flat-screen TV
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers
Front of property
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • Housekeeping
  • Breakfast available

Explore the area

Map
4 Bay Road, Palm Beach, Waiheke Island, 1240
  • Palm Beach
    ‪7 min walk‬
  • Wild on Waiheke
    ‪5 min drive‬
  • Mudbrick Vineyard
    ‪9 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪348 min drive‬

Room options

View all photos for Premium Triple Room

Premium Triple Room | Living area | Flat-screen TV

Premium Triple Room

  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Partner Two Bedroom Villa

Partner Two Bedroom Villa | Living area | Flat-screen TV

Partner Two Bedroom Villa

  • 915 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for Sea View Studio Apartment

Sea View Studio Apartment | Private kitchen | Mini-fridge, coffee/tea maker, electric kettle, cookware/dishes/utensils

Sea View Studio Apartment

  • 484 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Two Bedroom Villa

Flat-screen TV

Premium Two Bedroom Villa

  • 915 sq ft
  • Ocean view
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds and 1 King Bed

View all photos for Scenic View Studio Apartment

Minibar, individually decorated, individually furnished

Scenic View Studio Apartment

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Short Stay Room

Short Stay Room | Minibar, individually decorated, individually furnished

Short Stay Room

  • 484 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Partner Sea View Chalet

Partner Sea View Chalet | Private kitchen | Mini-fridge, coffee/tea maker, electric kettle, cookware/dishes/utensils

Partner Sea View Chalet

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Two Bedroom Villa

Living area | Flat-screen TV

Premium Two Bedroom Villa

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Partner Two Bedroom Villa

Living area | Flat-screen TV

Partner Two Bedroom Villa

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Partner Seaview Chalet

Minibar, individually decorated, individually furnished

Partner Seaview Chalet

  • Sleeps 2
  • 1 King Bed

View all photos for Three Bedroom Seaview Condo

Private kitchen | Mini-fridge, coffee/tea maker, electric kettle, cookware/dishes/utensils

Three Bedroom Seaview Condo

  • Sleeps 6
  • 1 Queen Bed and 1 King Bed

View all photos for Seaview Studio Apartment

Minibar, individually decorated, individually furnished

Seaview Studio Apartment

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Scenic View Studio Apartment

Interior

Scenic View Studio Apartment

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Short Stay Room

Minibar, individually decorated, individually furnished

Short Stay Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About this property

Waiheke Island Resort

3.5-star hotel in Ostend
Along with a full-service spa, this hotel has an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a conference center, and a hot tub are onsite. Housekeeping is available on request.
Waiheke Island Resort offers 24 air-conditioned accommodations with minibars and coffee/tea makers. These individually decorated and furnished accommodations include desk chairs. Flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Waiheke Island hotel provides complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
In addition to a full-service spa, Waiheke Island Resort features an outdoor pool and a hot tub. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Business-related amenities at this 3.5-star property consist of a business center and 4 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This Waiheke Island hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site.

Waiheke Island Resort has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge between 8:00 AM and 11:00 AM on weekends.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Weekend cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: NZD 9.50 to 24.50 per person
  • A bar/lounge
  • A poolside bar

Things to do

  • Full-service spa
  • Hot tub
  • Mini golf
  • Outdoor pool
  • Sauna
  • TV in common areas
  • Yoga classes

Family friendly

  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Outdoor pool
  • Separate bedroom

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 10:00 AM - 4:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 9.5 to 24.5 per person
  • Housekeeping is available for an additional fee
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
A car is not required for transportation to and from this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Waiheke Island Resort
Waiheke Island Hotel
Waiheke Island Resort And Conference Centre Hotel Waiheke Island
Waiheke Island Resort Hotel
Waiheke Island Resort Waiheke Island
Waiheke Island Resort Hotel Waiheke Island

Waiheke Island Resort Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 122 out of 358 reviews
Rating 8 - Good. 147 out of 358 reviews
Rating 6 - Okay. 54 out of 358 reviews
Rating 4 - Poor. 24 out of 358 reviews
Rating 2 - Terrible. 11 out of 358 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great facilities and stunning views

Really enjoyed our stay, received a warm welcome with complimentary glass of bubbles at the bar. Unit was modern, spacious and clean. Had a nice patio with a sea view. Loved having the option to use the pool and a restaurant on site, which is rare in Waiheke. Food was amazing and staff really lovely. Will definitely book again.
Stayed 1 night in Jan 2025

6/10 Okay

Carol

Liked: Staff & service
Great place to stay
Stayed 13 nights in Jan 2025

4/10 Poor

Alexa

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
we feel like we are not valued as guest. The unit was not clean. there was cockroach when we open the menu book. the floor is dusty. the furniture outdoor was in bad shape. Pillows were ripped- probably due to old age. I dont usually write reviews but the experience we had was bad that it will not be fair for other people if the resort will not know about this feedback.
Stayed 1 night in Jan 2025

10/10 Excellent

Damian

Liked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

Rachael

Liked: Cleanliness

8/10 Good

John

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Four stars on average probabily speaks well for the most part ,that we would happy to stay again. The oven inside could have been cleaner ? the bench top had a burn from a hot pot which in hindsight could be blamed back on us, overall it was tidy and clean, and im not really expecting to get a call about the burnt bench top?
Stayed 2 nights in Jan 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Good propert easy acess to buses and close to beach.
Stayed 2 nights in Jan 2025

8/10 Good

Marc

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place and fabulous views. We were in a property at the bottom of the complex which was a little disappointing as meant a real hike up a very steep hill to the amenities but on the whole, we had a nice stay. Restaurant was expensive so we didn’t eat here.
Stayed 1 night in Jan 2025

8/10 Good

Deborah

Stayed 3 nights in Jan 2025

8/10 Good

Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the view and bird life area our villa. The villa was lovely, clean and warm.
Stayed 4 nights in Jan 2025

4/10 Poor

Pauline

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Lara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded from the Short Stay room to the Scenic Studio which was such a lovely start. Beautiful driveway and walk up to the resort. Check in and checkout super easy. The pool and deck area is lovely to sunbathe in. Our room was quite nice and comfortable. Only negative was the cleanliness which could be improved slightly. Some brown marks on the ceiling and dust bunnies hanging around, the cutlery and cups were a bit dusty and water stained. Overall though, the room was nice (could do with some modernising) and we loved the balcony.
Stayed 1 night in Jan 2025

8/10 Good

Kendal, Kanata

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has great views of the sea. Just beware there are many stairs to get to some units. Ours was 104 stairs to the restaurant, pool and restaurant. The restaurant food and service is excellent.
Stayed 2 nights in Jan 2025

8/10 Good

Neil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was told we needed to pay a $25 late check out fee at 11am. Thought this was unnecessary and spoilt an otherwise pleasant experience. Staff could simply have reminded us at 10am that we needed to check out by 10am instead of waiting until 11am and then telling us about the charge.
Stayed 1 night in Dec 2024

10/10 Excellent

Jamie

Stayed 2 nights in Dec 2024

10/10 Excellent

Pulkit

Liked: Property conditions & facilities
Amazing service
Stayed 1 night in Dec 2024

10/10 Excellent

Georgie

Stayed 1 night in Dec 2024

8/10 Good

Carole

A lovely location with views. Comfortable studio with everything you need for 3 days. Not ideal to be downstairs as guests on the floor above walk & drag chairs over the floor so noisy.! Reception never answer their phone so hard to get any communication unless close to reception area . The bed was comfortable enough.Pillows can be improved on . It’s very steep on the stairs between the units so a little difficult with heavy bags… I would stay here again on an upper floor. Very handy to Palm beach & Arcadia & store.
Stayed 3 nights in Dec 2024

8/10 Good

Rebecca

Liked: Cleanliness
Disliked: Property conditions & facilities
It was durjng public holiday but no restaurant, pool bar open for guests staying. Spa pool needs to be cleaned.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lindsay

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome place!

Stumbled upon this and couldn't have picked a better spot. Beautiful grounds and amazing food on site! The hotel is up on a hill but within walking distance to a beach 10 minutes away. We also rented e-bikes on site to travel around the island.
Stayed 1 night in Dec 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Janeane

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and resort but frustrating we couldn’t get the casting to work on the TV despite staff telling us it was working! Hilly location and very limited parking. Disappointing housekeeping only came every second day. The whole purpose of holidaying is not making my bed. Would stay again tho.
Stayed 3 nights in Dec 2024

4/10 Poor

Fatima

Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Kevin

Traveled with partner
Liked: Cleanliness
Would only stay if had a vehicle
Stayed 2 nights in Oct 2024

8/10 Good

Hazem

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice location, great views and close to the beach and public transportation which is a plus..space could benefit from some upgrades given the price they charge. Swimming pool is still under renovation, Overall, a very good option for a short stay in Waiheke.
Stayed 1 night in Oct 2024