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voco Auckland City Centre by IHG

4.5 star property

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Photo gallery for voco Auckland City Centre by IHG

Rooftop bar
Rooftop bar
Premium bedding, minibar, in-room safe, soundproofing
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
Corner Wyndham & Albert Streets, Auckland
  • Sky Tower
    ‪4 min walk‬
  • SkyCity Casino
    ‪5 min walk‬
  • Auckland Ferry Terminal
    ‪7 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 King Bed

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Upgraded)

City view

Standard Room (Upgraded)

  • City view
  • 291 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Harbor View

Suite, 1 King Bed, Harbor View | Lake view

Suite, 1 King Bed, Harbor View

  • Harbor view
  • 534 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, soundproofing

Standard Room

  • City view
  • 291 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Bay View

City view

Standard Room, 1 King Bed, Bay View

  • Harbor view
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Sky Tower View)

View from room

Standard Room, 1 King Bed (Sky Tower View)

  • City view
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Harbor View

Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 King Bed, Harbor View

  • Harbor view
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible | Premium bedding, minibar, in-room safe, soundproofing

Standard Room, 1 Queen Bed, Accessible

  • City view
  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | View from room

Standard Room, 2 Queen Beds

  • City view
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Horizon by SkyCity

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.9 out of 5, Exceptional, (380)
$145 nightly
The price is $145 total
includes taxes & fees
Horizon by SkyCity

About this property

voco Auckland City Centre by IHG

4.5-star hotel in Auckland Central Business District
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking.
Voco Auckland City Centre by IHG offers 201 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include bathrobes, designer toiletries, and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 5 meeting rooms are available. This luxury hotel also offers a fitness center, concierge services, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Voco Auckland City Centre by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Bar Albert - Onsite rooftop bar. Happy hour is offered. Reservations are required.
Mozzarella & Co - This restaurant specializes in Italian cuisine. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (NZD 59 per night)
  • Covered self parking on site (NZD 59 per night)
  • Secured, covered valet parking on site (NZD 69 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: NZD 45 for adults and NZD 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Albert
  • Mozzarella & Co

Things to do

  • Gym

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk chair
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 45 for adults and NZD 35 for children
  • Covered self parking fee: NZD 59 per night
  • Covered valet parking fee: NZD 69 per night
  • Nearby parking fee: NZD 59 per night (1969 ft away)
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Voco Auckland City By Ihg
voco Auckland City Centre by IHG Hotel
voco Auckland City Centre an IHG Hotel
voco Auckland City Centre Hotel by IHG
voco Auckland City Centre by IHG Auckland
voco Auckland City Centre by IHG Hotel Auckland

voco Auckland City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 370 out of 503 reviews
Rating 8 - Good. 92 out of 503 reviews
Rating 6 - Okay. 20 out of 503 reviews
Rating 4 - Poor. 10 out of 503 reviews
Rating 2 - Terrible. 11 out of 503 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Travel

Stayed 2 nights in Feb 2025

10/10 Excellent

Yitong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Early check in after long flight!
Stayed 1 night in Feb 2025

10/10 Excellent

Leigh

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff very friendly. Clean and comfortable
Stayed 3 nights in Jan 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Lovely room, service, and views. Centrally located and fair value
Stayed 1 night in Feb 2025

8/10 Good

Michael

Top floor bar was good. Poor choice of TV channels. Limited food service
Stayed 3 nights in Feb 2025

10/10 Excellent

Clark

Liked: Cleanliness, staff & service, property conditions & facilities
Views from upper floor was great.
Stayed 1 night in Jan 2025

10/10 Excellent

Debra

Traveled with partner
Liked: Amenities
Our 37th floor room had an amaxing city/harbour view! The towels were luxurious and staff were so friendly and helpful! Great honey and walnut pizza in the main floor cafe!!!
Stayed 1 night in Feb 2025

10/10 Excellent

Rhuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a great location.
Stayed 6 nights in Jan 2025

10/10 Excellent

Jane, Bronx

Ok
Stayed 1 night in Jan 2025

8/10 Good

Suzanne Lee

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very clean and quiet accommodation, aircon didn't work effectively, was noisy making it hard to sleep. The exhaust fans in bathroom didn't work at all. Make sure you check your bill at checkout as the girl told us laundry had not been added so I did the right thing and told her to add it, only to find when I had time to check it later at the airport that we had been charged twice for our laundry, I have since emailed Voco but have not heard anything back (I won't hold my breath). Such a shame as we would've re visited on our next trip but I'll try somewhere else next time.
Stayed 5 nights in Jan 2025

6/10 Okay

Brendan

Traveled with family
Liked: Cleanliness

Good location but no access to roof bar

Good location with a fabulous roof deck bar/restaurant that was unfortunately only made available to us for 1 nite out of 4, despite having booked 2 rooms. I spoke with Chris the General Manager who claimed this was a 4 1/2 star hotel, yet he failed to address any of our issues. There are much better hotels in the area for consideration next time
Stayed 4 nights in Jan 2025

6/10 Okay

Soraya

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Average for the brand & cost

Not the usual experience from the IHG group unfortunately. Ripped towels, infrequent room service, had to demand toilet paper multiple times. Didnt have the usual amenties kits. Behind shower doors where dirty and the grout needed a good clean but room was otherwise tidy. Absolutely NO ventilation. AC is motion sensored and temp limited. The on site laundry was a plus, breakfast was a great selection but the raw bacon was gross. Overall pretty expensive for what it was.
Stayed 7 nights in Jan 2025

10/10 Excellent

maryanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Homeless living right across the street in the alcove.
Stayed 3 nights in Jan 2025

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very comfortable stay. Everything we needed was within waking distance. Offered a later checkout when our flight was delayed which was great
Stayed 3 nights in Jan 2025

10/10 Excellent

Zoltan

Stayed 5 nights in Jan 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room with plenty of space and views. Everything was great right in the city, but not sure why they put sensors above the bed. There was a bright green light that stayed on it was that bright you had to pull the sheet up to get to sleep.
Stayed 3 nights in Jan 2025

8/10 Good

Deb

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a family of 4 staying but only 2 glasses were provided for water. We found a mouldy jellybean under the bed and items from a previous tenant in one of the drawers. Hotel was clean and had great views, very convenient for inner city stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very nice hotel. Close to all shops, walking distance to the Viaduct. A very nice experience.
Stayed 2 nights in Jan 2025

2/10 Terrible

Robert

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
The lady who check us in Wednesday morning was literally amazing, Her name began with an A, but hard for me to remember. However, the rest of the staff gave off the impression we worked for them. Sal in the rooftop bar was the worst. Very uncooperative and zero hospitality. We had to call to get our room cleaned. Asked for laundry bags, never got them.
Stayed 4 nights in Jan 2025

8/10 Good

Jane, Bronx

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but the restaurant only has pizza for dinner.
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly. Hotel is clean and modern. Would definitely stay here again
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience. Staff was helpful at check in and any other front desk related items were taken care of immediately. Location was great
Stayed 2 nights in Jan 2025

10/10 Excellent

C T

Stayed 1 night in Jan 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Payton, Dutton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Voco is centralized. It was very easy to walk anywhere we needed to go.
Stayed 5 nights in Jan 2025