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SkyCity Hotel

4.5 star property

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Photo gallery for SkyCity Hotel

Front of property
1 bedroom, in-room safe, desk, laptop workspace
1 bedroom, in-room safe, desk, laptop workspace
Couples treatment rooms, body treatments, hydrotherapy, aromatherapy
Premium Twin Suite | 1 bedroom, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym
  • 24/7 front desk

Explore the area

Map
Corner Victoria and Federal Streets, Auckland, 1010
  • Sky Tower
    ‪1 min walk‬
  • SkyCity Casino
    ‪1 min walk‬
  • Auckland Ferry Terminal
    ‪11 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬

Room options

View all photos for Premium King Room

1 bedroom, in-room safe, desk, laptop workspace

Premium King Room

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Courtyard View

Premium Room, 2 Double Beds, Courtyard View | 1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds, Courtyard View

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Twin Room

City view

Premium Twin Room

  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Courtyard View

Premium Room, 1 King Bed, Courtyard View | 1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Courtyard View

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin Suite

Premium Twin Suite | 1 bedroom, in-room safe, desk, laptop workspace

Premium Twin Suite

  • 603 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium King Suite

Premium King Suite | 1 bedroom, in-room safe, desk, laptop workspace

Premium King Suite

  • 603 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Family Suite (incl Sky Tower Family Pass)

Premium Family Suite (incl Sky Tower Family Pass) | 1 bedroom, in-room safe, desk, laptop workspace

Premium Family Suite (incl Sky Tower Family Pass)

  • 603 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed, 2 Twin Bunk Beds and 1 Twin Bed

View all photos for Accessible Twin Room

City view

Accessible Twin Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Accessible King Room

1 bedroom, in-room safe, desk, laptop workspace

Accessible King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Two Double Suite

1 bedroom, in-room safe, desk, laptop workspace

Premium Two Double Suite

  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Courtyard Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Premium Courtyard Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Accessible King Room

1 bedroom, in-room safe, desk, laptop workspace

Accessible King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Courtyard King Room

1 bedroom, in-room safe, desk, laptop workspace

Premium Courtyard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premium King Suite

1 bedroom, in-room safe, desk, laptop workspace

Premium King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Premium King Room

1 bedroom, in-room safe, desk, laptop workspace

Premium King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Premium Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Accessible Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Accessible Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Family Suite

1 bedroom, in-room safe, desk, laptop workspace

Premium Family Suite

  • Sleeps 2
  • 1 Queen Bunk Bed, 1 Twin Bed and 1 King Bed

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The price is $161 total
includes taxes & fees
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About this property

SkyCity Hotel

4.5-star hotel in Auckland Central Business District
11 restaurants, a casino, and 4 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, valet parking, and massage/treatment rooms are onsite.
SkyCity Hotel offers 323 accommodations with iPod docking stations and safes. Flat-screen televisions come with cable channels and pay movies. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary newspapers.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Dining is available at one of the hotel's 11 restaurants. Guests can unwind with a drink at one of the hotel's 4 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a casino, a fitness center, and spa services. Onsite parking is available (surcharge).

SkyCity Hotel is a smoke-free property.

Andy's Burger & Bar - Onsite restaurant.
Orbit - Onsite restaurant. Open select days.
Fortuna - Onsite restaurant. Open daily.
Federal Deli - Onsite delicatessen. Open select days.
MASU - Onsite restaurant. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Afrikaans, Chinese (Mandarin), English, Filipino, Hindi, Korean, Russian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (NZD 35 per day)
  • Secured, covered valet parking on site (NZD 60 per night; includes in/out privileges)

Food and drink

  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Andy's Burger & Bar
  • Federal Deli
  • Fortuna
  • MASU
  • Orbit

Things to do

  • Casino
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (52 inch wide door)
  • Grab bar in shower (35 inches high)
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: NZD 35 per day
  • Covered valet parking fee: NZD 60 per night (in/out privileges)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Skycity
Skycity
Skycity Auckland
Skycity Hotel
Skycity Hotel Auckland
SKYCITY Hotel Auckland, New Zealand
SkyCity Hotel Hotel
SkyCity Hotel Auckland
SkyCity Hotel Hotel Auckland

SkyCity Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1090 out of 1735 reviews
Rating 8 - Good. 427 out of 1735 reviews
Rating 6 - Okay. 133 out of 1735 reviews
Rating 4 - Poor. 49 out of 1735 reviews
Rating 2 - Terrible. 36 out of 1735 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tuana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Very friendly staff. Great restaurants and much to do nearby. Loved it
Stayed 2 nights in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

James

Stayed 3 nights in Mar 2025

10/10 Excellent

WON YOUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Kathryn, Waiuku

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to where we went. Easy parking. Great stay
Stayed 1 night in Mar 2025

10/10 Excellent

David

Traveled with partner
Great location, staff and facility.
Stayed 1 night in Mar 2025

8/10 Good

thomas, Parker

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice of restaurants and great service
Stayed 2 nights in Mar 2025

10/10 Excellent

Bert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lost in paradise.

The main problem we had was navigating to and from our room. In one day we got lost twice. We actually found ourselves outside the hotel on the opposite side we entered when looking for our rooms. We’re senior citizens, but that’s the first time that happened. We had to cross a street to get back to our hotel. Perhaps better signage would help. Other than that we liked the hotel, its location and the casino.
Stayed 1 night in Mar 2025

6/10 Okay

Virginia

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Treci

Stayed 1 night in Mar 2025

10/10 Excellent

Charles

Everything is easy access,shops and transportation
Stayed 5 nights in Mar 2025

10/10 Excellent

YAO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, property was clean and the staff were professional, I really enjoyed staying there.
Stayed 2 nights in Mar 2025

8/10 Good

wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best service - so impressed

Service amazing , nice room . Only setback our room was next to the gym and you could hear people running on the treadmill. Otherwise a fantastic stay
Stayed 2 nights in Mar 2025

8/10 Good

Sue

Handy to everything, restaurants etc
Stayed 4 nights in Mar 2025

8/10 Good

IainandDeb

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were very comfortable and the room was clean.
Stayed 2 nights in Mar 2025

10/10 Excellent

Donald

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great! Helpful staff!
Stayed 2 nights in Mar 2025

10/10 Excellent

Kieran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay. Great hotel and great facilities!
Stayed 1 night in Mar 2025

10/10 Excellent

Movita

Stayed 9 nights in Mar 2025

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location room was great. Only thing I would say is, the fridge froze everything, milk, water, fruit, turned it down made no difference. Facilities are great 👍 and felt safe as I was on my own. Highly recommend
Stayed 4 nights in Mar 2025

2/10 Terrible

Marcin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very overrated.
Stayed 4 nights in Mar 2025

10/10 Excellent

Glinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Mar 2025