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The Grand by SkyCity

5.0 star property

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Photo gallery for The Grand by SkyCity

Restaurant
Grand Opulence Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Indoor pool
Point of interest
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
90 Federal Street, Auckland, 1010
  • Sky Tower
    ‪2 min walk‬
  • SkyCity Casino
    ‪2 min walk‬
  • Auckland Ferry Terminal
    ‪11 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪24 min drive‬

Room options

View all photos for Grand King Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand King Room

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe Suite

  • 603 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Harbour View King Room

Grand Harbour View King Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Harbour View King Room

  • 301 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Accessible King Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Accessible King Room

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Harbour View King Room

Grand Deluxe Harbour View King Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe Harbour View King Room

  • 301 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Twin Room

Grand Deluxe Twin Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe Twin Room

  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Deluxe King Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe King Room

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Harbour View Suite

Grand Deluxe Harbour View Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe Harbour View Suite

  • 603 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Opulence Suite

Grand Opulence Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Opulence Suite

  • 1249 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Twin Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Twin Room

  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand King Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe King Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Grand Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Accessible Grand Room

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Twin Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Grand King Room With Harbour View

Living area | 65-inch Smart TV with satellite channels, pay movies

Grand King Room With Harbour View

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe King Suite

Living area | 65-inch Smart TV with satellite channels, pay movies

Grand Deluxe King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe King Room With Harbour View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Deluxe King Room With Harbour View

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Twin Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Grand Deluxe Harbour View King Suite

Living area | 65-inch Smart TV with satellite channels, pay movies

Grand Deluxe Harbour View King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Opulence Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Grand Opulence Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

Restaurant

SkyCity Hotel

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1735)
$143 nightly
The price is $143 total
includes taxes & fees
SkyCity Hotel

About this property

The Grand by SkyCity

5-star hotel in Auckland Central Business District
Along with 11 restaurants, this smoke-free hotel has a full-service spa and a casino. WiFi in public areas is free. Additionally, an indoor pool, 4 bars/lounges, and a fitness center are onsite.
The Grand by SkyCity offers 312 accommodations with minibars and laptop-compatible safes. 65-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

East Day Spa has 12 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
In addition to a full-service spa, The Grand by SkyCity features an indoor pool and a sauna. Dining is available at one of the hotel's 11 restaurants. Guests can unwind with a drink at one of the hotel's 4 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a 24-hour business center, a meeting room, and limo/town car service. This luxury hotel also offers a casino, a fitness center, and spa services. Onsite parking is available (surcharge).

The Grand by SkyCity is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Cassia - Onsite restaurant.
MASU - Onsite restaurant. Open select days.
Depot - Onsite restaurant. Open select days.
The Sugar Club - Onsite fine-dining restaurant. Open select days.
Huami - Onsite restaurant. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Indonesian, Korean, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (NZD 35 per night)
  • Valet parking on site (NZD 60 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 45 for adults and NZD 24 for children
  • 11 restaurants
  • 4 bars/lounges

Restaurants on site

  • Cassia
  • Depot
  • Huami
  • MASU
  • The Sugar Club

Things to do

  • Casino
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Meeting room

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 17 floors
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 65-inch smart TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.00 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: NZD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 45.00 for adults and NZD 24.00 for children
  • Self parking fee: NZD 35.00 per night
  • Valet parking fee: NZD 60.00 per night
  • Rollaway bed fee: NZD 60.00 per day
  • Credit card charges are subject to a surcharge of 1.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool or fitness facility

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Grand Hotel Skycity
Grand Skycity
Grand Skycity Hotel
Hotel Skycity
Skycity Grand
Skycity Grand Auckland
Skycity Grand Hotel
Skycity Grand Hotel Auckland
Skycity Hotel
Skycity Hotel Grand
Skycity Grand Auckland
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland
SkyCity Grand Hotel
The Grand by SkyCity Hotel
The Grand by SkyCity Auckland
The Grand by SkyCity Hotel Auckland

The Grand by SkyCity Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1198 out of 1674 reviews
Rating 8 - Good. 294 out of 1674 reviews
Rating 6 - Okay. 102 out of 1674 reviews
Rating 4 - Poor. 45 out of 1674 reviews
Rating 2 - Terrible. 35 out of 1674 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Nice room and handy to town would recommend
Stayed 1 night in Mar 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean with excellent service
Stayed 2 nights in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

STEVE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
first class property in the center of the city. lots of activity in the area
Stayed 3 nights in Feb 2025

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived mid morning at the Auckland airport. We decided to travel straight to The Grand Hotel, arriving there at 10 am, to request if they could hold our luggage while we explored the city and to await our room to be available. To our surprise, the room was available and we were able to check in early! This was definitely a huge bonus. We also had the breakfast included with our reservations. The breakfast buffet was excellent! The property is very nice and up-to-date. The pool is worth looking at, even if you aren't a swimmer. ;0) Highly recommend this hotel for your stay downtown Auckland.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our favorite hotel in Auckland

this was the best hotel we stayed in throughout our whole adventure in New Zealand. Next time this will be the only one! It was beautiful and clean. The fuse were amazing and it was in the center of town kid walk everywhere you need to go.
A room with a view
Stayed 1 night in Mar 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, staff are all very friendly and very accommodating. Highly recommend this hotel, very convenient and walking distance to the port and shops
Stayed 2 nights in Mar 2025

10/10 Excellent

Bhuvan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location clean room excellent service
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Had a great stay. Friendly staff and a really comfy bed.
Stayed 15 nights in Feb 2025

10/10 Excellent

Jimmy

Stayed 2 nights in Mar 2025

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

8/10 Good

Allanah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and restful
Stayed 1 night in Mar 2025

10/10 Excellent

timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 1 night in Mar 2025

10/10 Excellent

Edward, Poway

Liked: Cleanliness, staff & service, property conditions & facilities
Good service Courtesy
Stayed 6 nights in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Leonard

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

John

Stayed 2 nights in Mar 2025

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Looking Forward to Returning

We were treated with great kindness by every staff member. The hotel is extremely well-located for transportation, attractions, restaurants, and cafes. It is a wonderful place from which to experience the vibrant city of Auckland. In terms of room for improvement, our mattress was a bit too hard (and I own and Extra Firm mattress at home.) Also, we experienced a poor wifi connnection in our room.
Stayed 5 nights in Mar 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, center of many shopping areas and foid
Stayed 2 nights in Mar 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You are doing better but your a step behind being the best. You capitalize on small details but its time to pay closer attention guest in house experience. Strive for excellence and maintain that as a standard.
Stayed 3 nights in Mar 2025

8/10 Good

ATSUSHI

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beuatiful Hotel Great Location and Views

I stayed 1 night for a layover before my return baclbto the US. The jotel room was awesome. Comfy brds. Great ammenities and beautiful view. The Sky Tower and Casino was directly across the street, as well as restuarants. It was also close to tge water and local CBD for shopping and dining. I wish I spent another day.
Stayed 1 night in Mar 2025