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Holiday Inn Auckland Airport by IHG

4.0 star property

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Photo gallery for Holiday Inn Auckland Airport by IHG

Terrace/patio
1 bedroom, premium bedding, minibar, in-room safe
Exterior
Lobby sitting area
Suite, 1 Bedroom | 1 bedroom, premium bedding, minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Gym

Explore the area

Map
2 Ascot Road, Auckland, 2022
  • Butterfly Creek
    ‪4 min drive‬
  • Go Media Stadium
    ‪9 min drive‬
  • Sylvia Park Shopping Center
    ‪12 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

  • 301 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View

Standard Room, 1 King Bed, Garden View | 1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Garden View

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Double Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Double Beds, Accessible

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Bedroom

  • 441 sq ft
  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn Auckland Airport by IHG

4-star hotel in Mangere
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Holiday Inn Auckland Airport by IHG offers 251 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Auckland Airport by IHG features an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a 24-hour business center and 11 meeting rooms. This family-friendly hotel also offers a terrace, a vending machine, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary secured self parking is available on site.

Holiday Inn Auckland Airport by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 5 AM and 10:30 AM.
Vapor Restaurant - This restaurant serves breakfast, lunch, and dinner.
Rumpus Bar - This bar serves lunch and dinner. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Area shuttle (surcharge)
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 5:00 AM to 10:30 AM for a fee: NZD 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rumpus Bar
  • Vapor Restaurant

Things to do

  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 11 meeting rooms
  • 24-hour business center
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35.00 per person
  • Airport shuttle fee: NZD 8 per person (one-way)
  • Rollaway bed fee: NZD 50.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Airport Holiday Inn
Holiday Inn Auckland Airport
Holiday Inn Hotel Auckland Airport
Holiday Inn Auckland Airport Hotel
Centra Auckland Airport Mangere
Holiday Inn Auckland Airport Hotel Mangere
Holiday Inn Auckland Airport Mangere
Auckland By Ihg Auckland
Holiday Inn Auckland Airport
Holiday Inn Auckland Airport by IHG Hotel
Holiday Inn Auckland Airport an IHG Hotel
Holiday Inn Auckland Airport by IHG Auckland
Holiday Inn Auckland Airport by IHG Hotel Auckland

Holiday Inn Auckland Airport by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 511 out of 1001 reviews
Rating 8 - Good. 329 out of 1001 reviews
Rating 6 - Okay. 110 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sandeep

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lisa was the most amazing member of the team, she was so helpful and being in this industry by my self I can tell she is a huge excellent asset to this property. She has great customer service skills and very professional. I will come back just for her superior customer service ans would definitely recommend.
Stayed 6 nights in Mar 2025

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Very helpful.
Stayed 1 night in Mar 2025

2/10 Terrible

Minoru

Traveled with partner
Disliked: Cleanliness
Hotel charged me the room despite of l prepaid to Expedia. Please correct the account.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend, close to Airport!

Great place to spend couple days. Transportation right out the door. Super helpful staff made me very comfortable. Buffet breakfast great way to start the day!
Stayed 3 nights in Mar 2025

8/10 Good

MaryAnne, Rotorua

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Our booking was for a standard room with 2 double beds. The beds were very comfy and the array of pillows offered - firm and soft - were much appreciated. The parking offered was secure and close to one of the external 'tower' entry points which made it easier to unload our gear. The hallways of the Holiday Inn are quite dark and dated and could well do with an upgrade. Carpet in these areas as well as our room need a deep clean or total replacement, they are very stained and worn in places. That aside, the cleanliness of the room was fine although a bit of mould was evident in the corner of the bath and because we moved one bed up against the wall, it was obvious that the area beneath the bed when in position, does not get vacuumed. We thoroughly enjoyed breakfast, with many options to choose from. Having/using the electronic checkout kiosk is a great feature and suggest getting more of these - there was a long line when I arrived at reception to checkout so it was great to be able to use this. Overall a very pleasant overnight stay that we would be happy to do again. Perhaps next time we could make further use of the other facilities offered e.g. gym and swimming pool.
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Stayed 1 night in Mar 2025

10/10 Excellent

Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to sign,no hastle,quit,convenient
Stayed 1 night in Mar 2025

10/10 Excellent

Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So fun
Stayed 1 night in Mar 2025

6/10 Okay

Neil

Traveled with family
Liked: Staff & service
Had neighbours who were having a party - Was annoying as we have kids. Reception were called 2x and party was stopped. Bar that the place was all good
Stayed 2 nights in Mar 2025

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
n/a
Stayed 2 nights in Mar 2025

10/10 Excellent

PENELOPE

Liked: Property conditions & facilities, room comfort

The short time i was there everyone very helpful,

Stayed 1 night in Mar 2025

8/10 Good

alexander

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
The carpet has to be changed. Its way to old and dirty. Ceramic sealant in the bathroom is full of mold too. I checked out of another place by 10am and asked if could early check in (around 11:30). Manager was comprehensive and offered the last available room right away. Allowing us to enjoy the city instead of waiting somewhere until 15:00 to regular check in. Would stay here again. Price is fair. Yellow bus to the airport stops right at the lobby.
Stayed 1 night in Mar 2025

10/10 Excellent

Rainer, Juneau

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairly close proximity to airport and free parking were pluses. Nice courtyard room faced was enjoyable.
Stayed 1 night in Feb 2025

10/10 Excellent

DOUGLAS, Mount Laurel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great
Stayed 1 night in Feb 2025

6/10 Okay

Laura

Traveled with family
Liked: Staff & service
Price was fair but facility fairly dated. Food on site very pricey and limited local options. Pool small. Gym nice. I wouldn’t stay here again.
Stayed 1 night in Feb 2025

10/10 Excellent

Liz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel suited our needs perfectly!
Stayed 1 night in Mar 2025

8/10 Good

Kimiora

Liked: Cleanliness, property conditions & facilities
Close to the airport.
Stayed 1 night in Feb 2025

8/10 Good

Betty

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the property is in pretty good condition. Thanks.
Stayed 3 nights in Feb 2025

10/10 Excellent

Brenda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

The hotel itself, the grounds, gardens, and the pool were all very clean and well maintained. My only criticism is that the carpets were quite warn and should be replaced. The beds were very comfortable with good quality linens. The staff were all wonderful and as helpful as could be and the breakfast and dinner buffet were very reasonably priced when ordered with the room with a fresh omelet counter, fruit, yogurt, oatmeal etc. I would stay there again.
Stayed 2 nights in Feb 2025

10/10 Excellent

sang hun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place
Stayed 1 night in Feb 2025

10/10 Excellent

george

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great food and comfortable beds. Staff friendly and efficient. Beautiful pool area
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for travelling near airport. Comfortable, excellent rooms.
Stayed 1 night in Feb 2025

10/10 Excellent

Bronwen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff are awesome so helpful and friendly the buffet dinner is excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Kelly, Colorado Springs

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Feb 2025