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Holiday Inn Auckland Airport by IHG

4.0 star property

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Interior
Exterior
Exterior
Interior
1 bedroom, premium bedding, minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Gym

Explore the area

Map
2 Ascot Road, Auckland, 2022
  • Butterfly Creek
    ‪5 min drive‬
  • Middlemore Hospital
    ‪9 min drive‬
  • Mt. Smart Stadium
    ‪10 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

  • 301 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View

Room amenity

Standard Room, 1 King Bed, Garden View

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Room amenity

Standard Room, 2 Double Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Double Beds, Accessible

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

  • 441 sq ft
  • Sleeps 2
  • 1 Twin Bed

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Outdoor pool, sun loungers

Heartland Hotel Auckland Airport

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4.4 out of 5, Excellent, (1376)
The price is $124
per night
$143 total
includes taxes & fees
May 14 - May 15
Heartland Hotel Auckland Airport

About this property

Holiday Inn Auckland Airport by IHG

4-star hotel in Mangere
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Holiday Inn Auckland Airport by IHG offers 251 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Auckland Airport by IHG features an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a 24-hour business center and 11 meeting rooms. This family-friendly hotel also offers a terrace, a vending machine, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary secured self parking is available on site.

Holiday Inn Auckland Airport by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 5 AM and 10:30 AM.
Vapor Restaurant - This restaurant serves breakfast, lunch, and dinner.
Rumpus Bar - This bar serves lunch and dinner. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Area shuttle (surcharge)
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 5:00 AM to 10:30 AM for a fee: NZD 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rumpus Bar
  • Vapor Restaurant

Things to do

  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 11 meeting rooms
  • 24-hour business center
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35.00 per person
  • Airport shuttle fee: NZD 8 per person (one-way)
  • Rollaway bed fee: NZD 50.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Auckland Airport Holiday Inn
Holiday Inn Auckland Airport
Holiday Inn Hotel Auckland Airport
Holiday Inn Auckland Airport Hotel
Centra Auckland Airport Mangere
Holiday Inn Auckland Airport Hotel Mangere
Holiday Inn Auckland Airport Mangere
Auckland By Ihg Auckland
Holiday Inn Auckland Airport
Holiday Inn Auckland Airport by IHG Hotel
Holiday Inn Auckland Airport an IHG Hotel
Holiday Inn Auckland Airport by IHG Auckland
Holiday Inn Auckland Airport by IHG Hotel Auckland

Holiday Inn Auckland Airport by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 504 out of 1003 reviews
Rating 8 - Good. 337 out of 1003 reviews
Rating 6 - Okay. 108 out of 1003 reviews
Rating 4 - Poor. 29 out of 1003 reviews
Rating 2 - Terrible. 25 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay
Stayed 2 nights in Jan 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice. Area has little to offer.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Tracey

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Just a bit tired, carpet needs replacing or cleaning and attention to detail needed as we had no soap in our shower.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was the night before our unfortunate departure back home. It was very close to the airport with a beautiful and comfy room. I opted for the breakfast in the morning which was a great buffet and everything you would want and done well for a breakfast. Plenty of options and the parking was great.
Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here the night we arrived at Auckland Airport. 1am check in and the lady on reception was super friendly. Comfortable beds, kids enjoyed the pool & great breakfast. I’d recommend this hotel. Note- use the airport shuttle bus as taxi very $$’s despite relatively short distance.
Stayed 1 night in Jan 2025

10/10 Excellent

Kelly

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We all loved staying here family of 4 Best customer service catering to my little girl who is very particular about food the made her something she would eat and a yummy milkshake also. Dining experience was amazing food was delicious staff were so friendly chef was so nice he make a special effort for us with my daughter. Loved his dinner menu. Breakfast was also really well done loved the full buffet 👌 Beds were very comfy and slept with windows open air con did take a while to get cold but that was the only negative.
Stayed 2 nights in Jan 2025

8/10 Good

Trevor

Traveled with family
Liked: Cleanliness, amenities
We had good times! :0)
Stayed 2 nights in Jan 2025

8/10 Good

Golnoush

Traveled with group
Liked: Cleanliness, staff & service, amenities
very lovely hotel, beautiful entrance, nice and clean room, with a view to the garden. However, it was too hot when we got the key and the aircon wasn't able to cool the room for 2-3 hours which was a pity, we were sweating for hours until we went out of the hotel and returned at late night when the room was finally cooled down. Otherwise, nice room!
Stayed 1 night in Jan 2025

8/10 Good

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well appointed and felt like it was away from the busy road
Stayed 1 night in Jan 2025

10/10 Excellent

Ronnie

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Cost effective
Stayed 2 nights in Jan 2025

10/10 Excellent

Joseph

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, helpful and polite. Nice vibe! Very relaxed and great seating area Breakfast was delicious. My mum loved the trees around the yard
Stayed 1 night in Jan 2025

8/10 Good

B

Liked: Cleanliness, staff & service, room comfort

Not quite near the airport as the name suggests

The hotel hasn't quite near the airport as the name suggests. No lift to our floor although help was at hand with luggage. The hotel looks to be in need of a refurb. Rooms were spacious and clean. Staff were helpful.
Stayed 4 nights in Jan 2025

10/10 Excellent

zane

Stayed 1 night in Jan 2025

10/10 Excellent

ROBIN

Stayed 2 nights in Oct 2024

10/10 Excellent

Dwight

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Alanna G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good All round Hotel.

We like this Holiday Inn for its closeness to the airport. It also had a decent balcony where you could sit out and enjoy. It has nice gardens, pool and plenty of places to just hang out with friends or visitors. It was pretty rainy,so we had to move it indoors, but that space was plentiful with lots of other seating.
Grounds outside with ponds, bridge, pool area and plenty of places to hang out.
Stayed 3 nights in Jan 2025

10/10 Excellent

Josh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great airport stay great easy location

Great all around
Stayed 2 nights in Jan 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to catch bus to airport
Stayed 1 night in Nov 2024

10/10 Excellent

Kenneth

Stayed 1 night in Jan 2025

4/10 Poor

Andrew, Seattle

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff is trying hard to keep this run down property in working order, but it shows obvious signs of wear and tear. The breakfast dishes were chipped and dirty, while the food itself was quite bad. The rooms had permanent stains in the floor and dirty bathroom where someone else's hair was balled up in the shower. We arrived at 5pm and was told we needed to wait for a clean room along with several other patrons. Will not being staying here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Lachlan

Liked: Cleanliness, staff & service, property conditions & facilities
we had a good stay
Stayed 2 nights in Jan 2025

6/10 Okay

Lisa

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We chose this hotel over overs in the area because it had interconnecting rooms, a pool and buffet breakfast. We had traveled 5 hours to take our son and his friends to Rainbows End for his birthday . Although I had booked months prior and sent 3 emails and one phone call asking for interconnecting rooms we didn’t get any. In fact one of the rooms was on the other side of the resort. Pluses would be the spacious rooms, the grounds, easy location and easy parking. Easy check in and good wifi. The pool was pleasant and a nice temperature. The room and sheets felt clean and the bathroom too. Minuses would definitely be the evening buffet. Absolutely inedible, to their credit, fortunately they refunded our meal. Bad service (no service!) for drinks and twice I went to the bar to find it unattended. A dry evening. Breakfast buffet was meh. Ok but nothing to rave about. Would I stay again? Probably not
Stayed 1 night in Jan 2025

10/10 Excellent

Natasha

Stayed 3 nights in Jan 2025

10/10 Excellent

Bruce, Santa Clarita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good breakfast, room could use an upgrade, staff excellent, near airport with low cost shuttle
Stayed 2 nights in Jan 2025