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Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG

Exterior
Lobby
Lobby
Free full breakfast
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Parking included
$129
includes taxes & fees
Oct 12 - Oct 13

Explore the area

View in a map
1702 Us 280 Byp, Phenix City, AL, 36867
  • Columbus Georgia Convention & Trade Center
    ‪7 min drive‬
  • Columbus Civic Center
    ‪7 min drive‬
  • South Commons Sports Complex
    ‪8 min drive‬
  • Columbus, GA (CSG-Columbus Metropolitan)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(18 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, Multiple Beds (Additional Living Area)

Suite, Multiple Beds (Additional Living Area) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds (Additional Living Area)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed (Additional Living Area)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG

Phenix City hotel with outdoor pool
Along with an outdoor pool, this hotel has a 24-hour fitness center and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and a meeting room are onsite.
Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG offers 82 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided.

This Phenix City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered. This business-friendly hotel also offers a vending machine, laundry facilities, and a front-desk safe. Complimentary uncovered self parking is available on site.

Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG has designated areas for smoking.

Guests are offered a complimentary full breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

The seasonal pool will be open from April to November
Pool access available from 10 AM to 10 PM
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Phenix City Columbus
Holiday Inn Express Phenix City Columbus
Holiday Inn Express Hotel Columbus
Holiday Inn Express Hotel Suites Phenix City Columbus
Express Phenix City Columbus
Holiday Inn Express Hotel Suites Phenix City Columbus
Holiday Inn Express Hotel Suites Phenix City Columbus by IHG

Holiday Inn Express Hotel & Suites Phenix City - Columbus by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 503 out of 822 reviews
Rating 8 - Good. 186 out of 822 reviews
Rating 6 - Okay. 76 out of 822 reviews
Rating 4 - Poor. 23 out of 822 reviews
Rating 2 - Terrible. 34 out of 822 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Barbara

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checked in and lady at desk was great. Got to the room and there was a live bug on the pillow. We left immediately.
Stayed 1 night in Jun 2025

8/10 Good

Zainab

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Heather

Liked: Staff & service
The hotel is clean. The second shift front desk manager was very friendly.
Stayed 1 night in Jun 2025

8/10 Good

Michael

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
This was a quick overnighter. Stay was good. Property in good shape.
Stayed 1 night in Jun 2025

10/10 Excellent

Carey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite stay
Stayed 4 nights in Jun 2025

10/10 Excellent

Mario, Rainsville

Stayed 1 night in Jun 2025

8/10 Good

Ralph

Liked: Cleanliness, amenities, property conditions & facilities
House keeper kept room very clean and supplied clean towels
Stayed 3 nights in Jun 2025

6/10 Okay

Christopher

Traveled with family
Liked: Staff & service, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Barry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish we could have made the room a little cooler. All else excellent!
Stayed 1 night in Jun 2025

10/10 Excellent

Lesly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Carpets could use a deep clean but the staff was extremely friendly and courteous
Stayed 3 nights in May 2025

10/10 Excellent

Jamar

Stayed 1 night in May 2025

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Annice

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was great. Kind reception. Room comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Lindsey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean hotel.
Stayed 1 night in May 2025

2/10 Terrible

Herman

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not enough parking, side door sidewalk full of ants.
Stayed 2 nights in May 2025

4/10 Poor

Deandre

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sheets didn’t smell fresh had to change room shower leaking over the floor all night. It’s good for truckers not a family
Stayed 1 night in May 2025

10/10 Excellent

Kathleen

Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness

Ok place

Area not so good. Staff very friendly and nice. Room was not very clean and had a weird smell
Stayed 2 nights in Apr 2025

10/10 Excellent

Shamika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay
Stayed 1 night in Apr 2025

10/10 Excellent

Igor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

MARIA CLAUDIA, LILLIAN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 1 night in Mar 2025

8/10 Good

Jeffrey

Stayed 1 night in Apr 2025

10/10 Excellent

Claudia Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025