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Tropicana Atlantic City

3.5 star property

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Photo gallery for Tropicana Atlantic City

Property amenity
Seasonal outdoor pool, cabanas (surcharge), pool umbrellas
Nightclub
Exterior detail
Casino

Reviews

7.2 out of 10
Good

Popular amenities

  • Spa
  • Room service
  • Bar
  • Pool
  • Parking available

Explore the area

Map
2831 Boardwalk, Atlantic City, NJ, 08401
  • Tropicana Casino
    ‪2 min walk‬
  • Atlantic City Boardwalk
    ‪5 min walk‬
  • Atlantic City Beach
    ‪6 min walk‬
  • Atlantic City, NJ (ACY-Atlantic City Intl.)
    ‪19 min drive‬

Room options

View all photos for CHELSEA ONE BEDROOM SUITE 1 KING NON-SMOKING

CHELSEA ONE BEDROOM SUITE 1 KING NON-SMOKING | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

CHELSEA ONE BEDROOM SUITE 1 KING NON-SMOKING

  • 530 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for NORTH ONE BEDROOM SUITE KING SMOKING

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

NORTH ONE BEDROOM SUITE KING SMOKING

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for SOUTH JUNIOR SUITE KING SMOKING

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

SOUTH JUNIOR SUITE KING SMOKING

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

NORTH BI-LEVEL SUITE KING SMOKING

  • 1100 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for HAVANA OCEAN VIEW EXECUTIVE ROOM 1 KING NON-SMOKING

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

HAVANA OCEAN VIEW EXECUTIVE ROOM 1 KING NON-SMOKING

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for NORTH ONE BEDROOM SUITE KING NON-SMOKING

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

NORTH ONE BEDROOM SUITE KING NON-SMOKING

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for NORTH DELUXE ROOM 1 KING NON-SMOKING

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

NORTH DELUXE ROOM 1 KING NON-SMOKING

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for NORTH PREMIUM SUITE KING SMOKING

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

NORTH PREMIUM SUITE KING SMOKING

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for NORTH JUNIOR SUITE KING SMOKING

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

NORTH JUNIOR SUITE KING SMOKING

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for WEST CLASSIC ROOM 1 KING NON-SMOKING

WEST CLASSIC ROOM 1 KING NON-SMOKING | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

WEST CLASSIC ROOM 1 KING NON-SMOKING

  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

NORTH CIELO 2 BEDROOM SUITE 2 KINGS NON-SMOKING

  • 1100 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for CHELSEA CLASSIC ROOM 2 QUEEN NON-SMOKING

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

CHELSEA CLASSIC ROOM 2 QUEEN NON-SMOKING

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for NORTH CLASSIC ROOM 1 KING SMOKING

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

NORTH CLASSIC ROOM 1 KING SMOKING

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for HAVANA DELUXE ROOM 2 QUEEN NON-SMOKING

HAVANA DELUXE ROOM 2 QUEEN NON-SMOKING | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

HAVANA DELUXE ROOM 2 QUEEN NON-SMOKING

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for HAVANA DELUXE ROOM 1 KING NON-SMOKING

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

HAVANA DELUXE ROOM 1 KING NON-SMOKING

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for WEST CLASSIC ROOM 2 QUEEN SMOKING

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

WEST CLASSIC ROOM 2 QUEEN SMOKING

  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for WEST ONE BEDROOM SUITE 2 QUEEN NON-SMOKING

WEST ONE BEDROOM SUITE 2 QUEEN NON-SMOKING | Living area | 36-inch TV with cable channels, pay movies

WEST ONE BEDROOM SUITE 2 QUEEN NON-SMOKING

  • 532 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for WEST ONE BEDROOM SUITE 1 KING NON-SMOKING

WEST ONE BEDROOM SUITE 1 KING NON-SMOKING | Living area | 36-inch TV with cable channels, pay movies

WEST ONE BEDROOM SUITE 1 KING NON-SMOKING

  • 532 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for WEST CLASSIC ROOM 2 QUEEN NON-SMOKING

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

WEST CLASSIC ROOM 2 QUEEN NON-SMOKING

  • 364 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for CHELSEA CLASSIC ROOM 1 KING NON-SMOKING

CHELSEA CLASSIC ROOM 1 KING NON-SMOKING | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

CHELSEA CLASSIC ROOM 1 KING NON-SMOKING

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for NORTH PREMIUM SUITE 1 KING NON-SMOKING

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

NORTH PREMIUM SUITE 1 KING NON-SMOKING

  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for NORTH JUNIOR SUITE 1 KING NON-SMOKING

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

NORTH JUNIOR SUITE 1 KING NON-SMOKING

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for NORTH DELUXE ROOM 2 QUEEN NON-SMOKING

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

NORTH DELUXE ROOM 2 QUEEN NON-SMOKING

  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for NORTH CLASSIC ROOM 2 QUEEN NON-SMOKING

NORTH CLASSIC ROOM 2 QUEEN NON-SMOKING | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

NORTH CLASSIC ROOM 2 QUEEN NON-SMOKING

  • 340 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for NORTH CLASSIC ROOM 1 KING NON-SMOKING

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

NORTH CLASSIC ROOM 1 KING NON-SMOKING

  • 340 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for HAVANA ONE BEDROOM SUITE 1 KING NON-SMOKING

HAVANA ONE BEDROOM SUITE 1 KING NON-SMOKING | Living area | 36-inch TV with cable channels, pay movies

HAVANA ONE BEDROOM SUITE 1 KING NON-SMOKING

  • 630 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for HAVANA PREMIUM ROOM 2 QUEEN NON-SMOKING

HAVANA PREMIUM ROOM 2 QUEEN NON-SMOKING | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

HAVANA PREMIUM ROOM 2 QUEEN NON-SMOKING

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for HAVANA PREMIUM ROOM 1 KING NON-SMOKING

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

HAVANA PREMIUM ROOM 1 KING NON-SMOKING

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for SOUTH ONE BEDROOM SUITE 1 KING NON-SMOKING

SOUTH ONE BEDROOM SUITE 1 KING NON-SMOKING | Living area | 36-inch TV with cable channels, pay movies

SOUTH ONE BEDROOM SUITE 1 KING NON-SMOKING

  • 980 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for SOUTH PREMIUM OCEAN SUITE 2 QUEEN NON-SMOKING

SOUTH PREMIUM OCEAN SUITE 2 QUEEN NON-SMOKING | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

SOUTH PREMIUM OCEAN SUITE 2 QUEEN NON-SMOKING

  • 500 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for SOUTH JUNIOR SUITE 1 KING NON-SMOKING

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

SOUTH JUNIOR SUITE 1 KING NON-SMOKING

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for SOUTH OCEAN VIEW DELUXE ROOM 2 QUEEN NON-SMOKING

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

SOUTH OCEAN VIEW DELUXE ROOM 2 QUEEN NON-SMOKING

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for SOUTH OCEAN VIEW DELUXE ROOM 1 KING NON-SMOKING

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

SOUTH OCEAN VIEW DELUXE ROOM 1 KING NON-SMOKING

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for SOUTH OCEAN VIEW EXECUTIVE ROOM 1 KING NON-SMOKING

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

SOUTH OCEAN VIEW EXECUTIVE ROOM 1 KING NON-SMOKING

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for SOUTH DELUXE ROOM 2 QUEEN NON-SMOKING

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

SOUTH DELUXE ROOM 2 QUEEN NON-SMOKING

  • 330 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for SOUTH DELUXE ROOM 1 KING NON-SMOKING

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

SOUTH DELUXE ROOM 1 KING NON-SMOKING

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property - evening/night

Harrah's Resort Atlantic City

  • Pool
  • Spa
  • Restaurant
  • Air conditioning
3.7 out of 5, Good, (8542)
The price is $107
per night
includes taxes & fees
May 26 - May 27
Harrah's Resort Atlantic City

About this property

Tropicana Atlantic City

3.5-star resort in Chelsea
Catch some rays at the beach or spend the day relaxing at Tropicana Atlantic City's full-service spa. Then enjoy a meal at one of the resort's 13 restaurants. Housekeeping is available on request.
Tropicana Atlantic City offers 2379 accommodations with safes and hair dryers. Beds feature pillowtop mattresses. Televisions come with premium cable channels and pay movies.

Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the resort include a seasonal outdoor pool.

Guests under 21 years old are not allowed in the swimming pool.

Sea Spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Tropicana Atlantic City features a full-service spa and a seasonal outdoor pool. Dining is available at one of the resort's 13 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's 9 bars/lounges.

This 3.5-star property offers access to a business center. This beach resort also offers a casino, a nightclub, and spa services. Onsite parking is available (surcharge).

Tropicana Atlantic City has designated areas for smoking.

Chelsea Five Gastropub - Onsite restaurant.
Hash House A Go Go - Onsite restaurant. Open daily.
IL VERDI - Onsite restaurant. Open select days.
Starbucks - Onsite coffee shop. Open daily.
Carmine's - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Parking and transportation

  • Self parking on site (USD 20 per night)
  • Valet parking on site (USD 35 per night)
  • Wheelchair-accessible parking available

Food and drink

  • 13 restaurants
  • 2 coffee shops/cafes
  • 9 bars/lounges
  • Snack bar/deli

Restaurants on site

  • Carmine's
  • Chelsea Five Gastropub
  • Hash House A Go Go
  • IL VERDI
  • Starbucks

Things to do

  • 150 gaming tables
  • 2,400 slot machines
  • Arcade/game room
  • Casino (125,935 square feet of space)
  • Full-service spa
  • Nightclub
  • Seasonal outdoor pool
  • Shopping
  • Sportsbook

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • On the beach
  • Pool cabanas (surcharge)
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 55 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 36-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in fee for check-in between 11:00 AM and 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay
  • A tax is imposed by the city: USD 7.54 per accommodation, per night
  • Resort fee: USD 31.80 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 20 per night
  • Valet parking fee: USD 35 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Reservations for this property are held until 10 PM on the day of arrival. Guests who arrive after 10 PM will be charged equal to 1-night room rate plus tax.

We should mention

The seasonal pool will be open from May to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 21 years old are not allowed in the swimming pool
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casino Tropicana
Resort Tropicana
Tropicana
Tropicana Casino
Tropicana Casino & Resort
Tropicana Casino & Resort Atlantic City
Tropicana Casino Atlantic City
Tropicana Casino Resort
Tropicana Resort
Tropicana Resort Casino
Atlantic City Tropicana
Tropicana Atlantic City
Tropicana Hotel Atlantic City
Tropicana Resort Atlantic City
Tropicana Casino Resort Atlantic City
Tropicana Atlantic City Hotel
Tropicana Hotel
Tropicana Atlantic City Resort
Tropicana Resort Atlantic City
Tropicana Casino Resort
Tropicana Atlantic City Resort
Tropicana Atlantic City Atlantic City
Tropicana Atlantic City Resort Atlantic City
Tropicana Atlantic City Resort
Tropicana Atlantic City Atlantic City
Tropicana Atlantic City Resort Atlantic City

Tropicana Atlantic City Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 5074 out of 13945 reviews
Rating 8 - Good. 2991 out of 13945 reviews
Rating 6 - Okay. 2173 out of 13945 reviews
Rating 4 - Poor. 1574 out of 13945 reviews
Rating 2 - Terrible. 2133 out of 13945 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

tyhiem

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The casino was outdated and the casino staff need training on customer care
Stayed 1 night in Jan 2025

2/10 Terrible

John

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Worst hotel ever

The tropicana treats all guests like they are bothering them. From the vallet to the front desk to the cashiers to the worker's on the casino floor. Save your money and go somewhere else.
Stayed 4 nights in Feb 2025

10/10 Excellent

Loise

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, room comfort

It was okay

The room we stayed in the Chelsea tower wasn’t all that great. The room did not match the pictures shown on the website
Stayed 4 nights in Feb 2025

2/10 Terrible

Catherine

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Terrrible experience. Heat did not work properly in our room. Dirty curtains and rugs.
Stayed 1 night in Jan 2025

10/10 Excellent

Beth

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff at front desk. Super accommodating.
Stayed 1 night in Feb 2025

10/10 Excellent

Reymi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Feb 2025

8/10 Good

Natalie

Stayed 1 night in Feb 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Front desk representative, Alma, very kind. Our king room wasn't ready and we were offered a two bed room. It didn't matter to us and Alma gave us a coupon for parking and a higher floor room with a nice view. Property needs some renovations and cleaning. Elevators were dirty. Staff at Broadway Burger were nice especially Scott.
Stayed 1 night in Feb 2025

6/10 Okay

Michael

Paid $20 for a rental movie and every room has a blurry image. Not just my hotel room but my friends experienced the same thing. The hotel felt ran down and not what I was expecting. It was surprising to me the gym and the pool closes at 5. The pool felt ran down. The only thing that did t feel ran down was the casino.
Stayed 3 nights in Feb 2025

2/10 Terrible

Nicole

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst Atlantic City hotel stay I’ve ever experienced. First when booking I selected the Chelsea tower however when checking in they said they didn’t have any available rooms there. When getting in the room I went to flip a switch on the light and the plug electrocuted me. The room was not very clean. I parked valet at 10:30pm and still had not received my luggage at 2:30am. At which I needed to leave my sleeping children in the room alone to retrieve. When going to get the bags they just handed them to me. Didn’t offer to bring them up or anything. No reason my bags needed to sit in a back room for 4 hours. I then had to lug all 7 suitcases/bags up to the room myself. My refrigerator didn’t work and instead of replacing they just threw a new one in the tiny space of a room. The fan in the room made the worst clicking noise the entire time. I asked them to check it. No one ever came. The room only was cleaned once in our stay. One of the worst parts of the experience was I was walking up the stairs from our room to a friends on the next level and there was someone shooting up drugs in the hallway. How do you have a cheer convention with children around and allow something like this to happen. I wasn’t the only one who saw this. Someone in the west tower found needles in the stair way. Overall the hotel itself is so rundown and For the almost $800 I paid to stay there I should have had a much better experience. This is the worst trashiest hotel stay I have ever experienced.
Stayed 5 nights in Feb 2025

4/10 Poor

Taquesta

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Rooms need deep cleaning

Floors were not clean Room full of dust Blanket holes and dirty
Stayed 4 nights in Feb 2025

4/10 Poor

Christopher

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was ok but everything else not good. Took 45 mins every time waiting for an elevator one one elevator working out of 5. Homeless people living in the stairs by my room. Scared my kids a few times.
Stayed 3 nights in Feb 2025

2/10 Terrible

Matthew

Traveled with group
Disliked: Property conditions & facilities
The accommodations were subpar, with a persistent buzzing sound throughout the night in the room. The shower was also inadequate, as the water temperature control was malfunctioning, resulting in scalding water. I strongly advise against a stay in the West Tower.
Stayed 1 night in Feb 2025

6/10 Okay

Beth

Traveled with family and small children, Business traveler
Disliked: Staff & service, property conditions & facilities
The elevators stopped working at different points throughout the weekend and the stairwells were dirty and even had homeless people in them
Stayed 2 nights in Feb 2025

2/10 Terrible

Verified traveler

Traveled with group, Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Feb 2025

2/10 Terrible

KARIN

bugs in room
Stayed 2 nights in Feb 2025

6/10 Okay

David

Disliked: Property conditions & facilities
A leak from an upstairs room into our bathroom was reported upon arrival. Someone came to check it out and went upstairs and came back down and said it was fixed. The leak persisted and a second guy came to check it out and said it was fixed and it was residual water leaking and should stop 0on Friday night. The option to move rooms at 9:30 at night was not feasible for us, The leak persisted until we left on Sunday. This was a very dangerous situation since it was water leaking from the light fixture and creating a puddle on the floor that could be a slip danger.
Stayed 2 nights in Feb 2025

10/10 Excellent

Vivian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the handicapped upgrade room
Stayed 3 nights in Nov 2024

10/10 Excellent

Vivian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would love to have a handicapped smoking room like my last visit
Stayed 4 nights in Jan 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slow elevators. If you need to be somewhere at a specific time plan accordingly.
Stayed 3 nights in Feb 2025

6/10 Okay

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Wasn’t in room much due to competition but the place itself was great
Stayed 2 nights in Feb 2025

10/10 Excellent

Jimmie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fun time!
Stayed 1 night in Feb 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only around not safe
Stayed 3 nights in Dec 2024