Ratings based on 1,686 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
Hotwire Verified Reviews
by A verified traveler
Posted Apr 18, 2024 on Expedia
by A verified traveler
Posted Apr 15, 2024 on Expedia
The best place to stay in the Atl. It’s my new go to. The staff was so friendly and polite. They made sure we understood everything about the hotel. The valet staff were generous and always kept a smiling face.
by A verified traveler
Posted Apr 15, 2024 on Expedia
I booked my room to take the LSAT test because I needed the peace and quiet to concentrate. Test was 7 hours and outside of one time where some people in the hallway were noisy, it was the absolute best
Comment from Hotel Management
Apr 17, 2024 by Director of Rooms Operations, Hotel Management
Dear Tamika, We are pleased to know you enjoyed your stay with us. It is always wonderful to hear that our guests were able to feel at home in our well-appointed guestrooms decorated in soothing tones offering a quiet retreat. Thank you for all of your feedback, and we look forward to welcoming you again to The Westin Peachtree Plaza, Atlanta.Be Well,Shamir Joseph,Director of Rooms Operations
by A verified traveler
Posted Apr 15, 2024 on Expedia
Great
by A verified traveler
Posted Apr 15, 2024 on Expedia
The room had a very strong smoking odor, a very small bath
Comment from Hotel Management
Apr 15, 2024 by Director of Rooms Operations, Hotel Management
Dear Lais, Thank you for being our guest and for your thoughtful review. We apologize for not meeting all of your expectations in your guestroom; we will share your comments appropriately as we continually strive to enhance our guest experience. We have also noted your specific feedback about the size of the bathroom. Thank you again for your business, and we hope to welcome you back soon.Be Well,Shamir Joseph,Director of Rooms Operations
by A verified traveler from Buffalo
Posted Apr 14, 2024 on Expedia
Comment from Hotel Management
Apr 16, 2024 by Director of Rooms Operations, Hotel Management
Dear Breona, Thank you for choosing us and for taking the time to share your perfect rating. We want to be a place where you are given a choice not just to get up but to rise. Our location seamlessly combines inspiring accommodations with enhanced amenities, and we are pleased we exceeded your expectations. It was our pleasure hosting you, and we hope you will make The Westin Peachtree Plaza, Atlanta your home whenever your travels bring you to the area.Be Well,Shamir Joseph,Director of Rooms Operations
by A verified traveler
Posted Apr 14, 2024 on Expedia
the water in the shower was stagnant
Comment from Hotel Management
Apr 15, 2024 by Director of Rooms Operations, Hotel Management
Dear Carlos, Thank you for sharing your review of The Westin Peachtree Plaza, Atlanta. We are glad your overall stay was enjoyable, and we also appreciate knowing where we have room for improvement. We apologize for the inconvenience you had in your guestroom, and we will address your feedback with the appropriate individuals as we continually strive to strengthen our guest experience. Thank you again for your comments, and we hope you will return so we can show you we are committed to providing each guest with a revitalizing visit.Be Well,Shamir Joseph,Director of Rooms Operations
by A verified traveler
Posted Apr 12, 2024 on Expedia
Water was not hot when showering. No microwave. Did not bring us clean towels one day not was our bed made.
Comment from Hotel Management
Apr 14, 2024 by GENERAL MANAGER, Hotel Management
Dear Denise, Thank you for your review. We are sorry you had some service issues in your guestroom. We aim to exceed your expectations and go above and beyond for our guests, so we regret that this was not your experience. We have shared your comments with our associates, and taken proper action to ensure we do not repeat these concerns in the future. Again, we apologize, and we hope you will consider us whenever you return to the area in the future.Be Well,Shamir Joseph,Director of Rooms Operations
by A verified traveler
Posted Apr 9, 2024 on Expedia
by A verified traveler
Posted Apr 5, 2024 on Expedia
Comment from Hotel Management
Apr 6, 2024 by Director of Rooms Operations, Hotel Management
Dear Williette, Thank you for choosing The Westin Peachtree Plaza, Atlanta, and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Be Well,Shamir Joseph,Director of Rooms Operations