Sonesta ES Suites Atlanta Alpharetta Avalon

3.0 star property

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Photo gallery for Sonesta ES Suites Atlanta Alpharetta Avalon

Exterior
Premium bedding, desk, laptop workspace, iron/ironing board
Lobby
Point of interest
BBQ/picnic area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Pet friendly
  • Air conditioning
  • Kitchen

Explore the area

Map
3980 N Point Pkwy, Alpharetta, GA, 30005
  • Avalon
    ‪3 min drive‬
  • North Point Mall
    ‪5 min drive‬
  • Ameris Bank Amphitheatre
    ‪6 min drive‬
  • Atlanta, GA (PDK-DeKalb-Peachtree)
    ‪30 min drive‬

Room options

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • 501 sq ft
  • Sleeps 3
  • 1 Queen Bed

Suite, 2 Double Beds (One Bedroom)

  • 501 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

  • 501 sq ft
  • Sleeps 3
  • 1 Queen Bed

Suite, Multiple Beds (Two Bedroom Queen + 2 Doubles)

  • 753 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

Suite, Multiple Beds (Two Bedroom King + Queen)

  • 753 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • 576 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 King Bed (One Bedroom)

  • 501 sq ft
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 Queen Bed

  • 366 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About this property

Sonesta ES Suites Atlanta Alpharetta Avalon

3-star Alpharetta hotel close to Avalon
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a seasonal outdoor pool, a business center, and laundry facilities are onsite. Housekeeping is available on request.
Sonesta ES Suites Atlanta Alpharetta Avalon offers 118 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

This Alpharetta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sonesta ES Suites Atlanta Alpharetta Avalon features a 24-hour fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site at this 3-star property. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Onsite parking is available (surcharge).

Sonesta ES Suites Atlanta Alpharetta Avalon is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:30 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Handrails in stairways (34 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during November, December, January, February, March, and April:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 5 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property is professionally cleaned

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites North
Staybridge Suites North Point
Staybridge Suites North Point Alpharetta
Staybridge Suites North Point Aparthotel
Staybridge Suites North Point Aparthotel Alpharetta
Staybridge Suites Point

Sonesta ES Suites Atlanta Alpharetta Avalon Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 650 out of 1091 reviews
Rating 8 - Good. 260 out of 1091 reviews
Rating 6 - Okay. 99 out of 1091 reviews
Rating 4 - Poor. 38 out of 1091 reviews
Rating 2 - Terrible. 44 out of 1091 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Midori

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Solid
Stayed 7 nights in Dec 2024

6/10 Okay

Greg

Liked: Staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Phillip

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Hotel is convenient, but run down...
When I visit Atlanta, I often stay at Sonesta ES due to the good location -- next to Big Creek greenway (for running), close to Avalon Mall and highway GA 400. Staff is very friendly. BUT THE HOTEL IS RUN DOWN. The owners need to replace the filthy carpet and grubby room furniture. There were no hangers (really?). No maid service. The kitchenette was lacking basic items. Fridge was noisy and rattled. Clearly the place is being run into the ground.
Stayed 1 night in Dec 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Jared

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Shelly-Ann Heidi

The breakfast was ok. Seven days of the same food options was disappointing. Also having to wait seven days before hetting housekeeping to clean the room was also unpleasant.
Stayed 8 nights in Dec 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Customer Service
Great Customer Service. Went above and beyond the call of duty to ensure me and my family was satisfied. Thank you!
Stayed 1 night in Dec 2024

10/10 Excellent

Brooks

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jerome

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stay at your own risk!
I stayed in a queen suite. It was located on the bottom level of the hotel. My room was noisey. The heating vents were so loud when they came on, it woke me up. I could hear people walking over top of my head all hours day and night, the sectional chairs in the living room were faded with worn fabric and stains. The kitchen appliances were mix match and the iron didn't work so they had to bring me another one. There is no safe in the room and no ice makers on the premises. The only toiletries provied are one small bar of hand soap and stationary pumps in the shower of conditioner, shampoo and shower gel. The bed was comfortable and clean, and the shower was good and hot.The furniture needs to be updated. Half of the laundry room washers and dryers were out of service. No one came to clean my room during my stay. This hotel is ok if you don't mind dealing with everything my review mentions that's not good.
Stayed 5 nights in Dec 2024

2/10 Terrible

Leigh Ann

Business traveler
Disliked: Cleanliness
Horrible. Checked out after 30 minutes of being there
Stayed 28 nights in Nov 2024

8/10 Good

Installation

Stayed 11 nights in Nov 2024

4/10 Poor

john

Disliked: Cleanliness, property conditions & facilities
Did not like the first room wasn’t clean 2nd room the air conditioner was broke then moved to a 3rd room and it seemed fine at first I got in late and realized the heater was broke , pretty bad first experience staying there .
Stayed 1 night in Nov 2024

10/10 Excellent

Phillip

Liked: Staff & service, property conditions & facilities, room comfort
A little run down (but got an upgrade)
I've stayed here many times. Service is friendly. Rooms are dated and a little worn, but the location is great -- a few minutes from the Avalon mall, GA400 and walking distance to the fabulous Big Creek greenway (which I always use). This time they upgraded me to a two bedroom suite. Regarding cleanliness, there was some gross mystery slime on the bedside table which I had to wipe up. At check out, the desk clerk was nowhere to be found for about 5-10 minutes and I was in a hurry. If you want a posh place, this isn't it. But the location is good and the hotel gets the job done.
Stayed 1 night in Nov 2024

10/10 Excellent

Merissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Hester

Liked: Staff & service
Staff is very friendly
Stayed 2 nights in Oct 2024

4/10 Poor

Stanley, MACOMB

Stayed 1 night in Oct 2024

10/10 Excellent

Lasheba

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

James

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

Tiamet A.

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean environment. Friendly and knowledgeable staff
Stayed 4 nights in Aug 2024

4/10 Poor

Royal

Stayed 1 night in Oct 2024

10/10 Excellent

Reneeta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Dale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a comfortable place, and convenient to what we were doing in the area.
Stayed 1 night in Oct 2024

4/10 Poor

Sushil

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Quite disappointed with the stay. Took an hour to checkin. There were nobody at the check in desk. Room assigned has super strong cleaning solution. They did assigned me a different room later. New TV were installed but it was not setup. Towels were completely worn out and tore. Employee were very nice.
Stayed 2 nights in Oct 2024