Crowne Plaza Atlanta - Midtown by IHG

3.5 star property

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Photo gallery for Crowne Plaza Atlanta - Midtown by IHG

Premium bedding, desk, laptop workspace, blackout drapes
Meeting facility
Exterior
Rooftop terrace
Rooftop terrace

Reviews

6.4 out of 10

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Parking available
  • Laundry
  • Pool

Explore the area

Map
590 W Peachtree St NW, Atlanta, GA, 30308
  • Fox Theatre
    ‪5 min walk‬
  • Georgia Institute of Technology
    ‪10 min walk‬
  • Georgia Aquarium
    ‪14 min walk‬
  • Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪23 min drive‬

Room options

Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Communications)

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room - Assigned at Check In

  • 290 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed with Sofa bed

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Worklife)

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Roll-in Shower (Communications)

  • 690 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds (Worklife)

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

  • 290 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed

  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Crowne Plaza Atlanta - Midtown by IHG

3.5-star hotel in Downtown Atlanta
2 restaurants, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking. Housekeeping is available on request.
Crowne Plaza Atlanta - Midtown by IHG offers 360 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Atlanta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 14 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Crowne Plaza Atlanta - Midtown by IHG features a fitness center and a seasonal outdoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and 17 meeting rooms. Event facilities measuring 31000 square feet (2880 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

Crowne Plaza Atlanta - Midtown by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
First - This restaurant specializes in American cuisine and serves breakfast only. A children's menu is available.
Next - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 36 per day)
  • Valet parking on site (USD 50 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 35 for adults and USD 5 to 35 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • First
  • Next

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Microwave on request
  • Refrigerator on request
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 24-hour business center
  • 31,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)

More

  • 1 building
  • 25 floors
  • Ballroom
  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to June 10:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 75 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 35 for adults, and USD 5 to 35 for children
  • Self parking fee: USD 36 per day
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 20 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June 20 to August 31
Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Atlanta Melia
Melia Atlanta
Melia Hotel Atlanta
Crowne Plaza Atlanta Midtown Hotel
Crowne Plaza Midtown Hotel
Crowne Plaza Atlanta Midtown
Crowne Plaza Midtown
Melia Atlanta Hotel Atlanta

Crowne Plaza Atlanta - Midtown by IHG Reviews

Reviews

6.4
Rating 10 - Excellent. 536 out of 1815 reviews
Rating 8 - Good. 273 out of 1815 reviews
Rating 6 - Okay. 372 out of 1815 reviews
Rating 4 - Poor. 279 out of 1815 reviews
Rating 2 - Terrible. 355 out of 1815 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Sharon, Hampton

Stayed 1 night in Jan 2025

10/10 Excellent

Justin

Stayed 3 nights in Dec 2024

10/10 Excellent

Cary W

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

oscar F, ATLANTA

Stayed 1 night in Jan 2025

2/10 Terrible

Michael

Disliked: Amenities
No Keys when I checked in had to be escorted to room left my bag came back to get it they said they didn’t find anything
Stayed 1 night in Jan 2025

6/10 Okay

Dominick

Traveled with family
Liked: Cleanliness
The heater and thermostat did not work. They did not dispatch maintenance for several hours. We couldnt get the front desk to answer our follow ups and called IHG corporate necessitating a room switch after 10pm. Additionally, the phone didnt work. The engineer thought the problem was with the line. We didnt want to change rooms again. The first room was incredibly drafty. The 2nd room was much better, but still drafty. I would stay elsewhere should i visit Atlanta again.
Stayed 5 nights in Jan 2025

2/10 Terrible

Britney

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is equivalent to slum lords. I attempted to check in at 4pm and was told i had to be placed in a QUE and wait. I was called at 9:45pm to check in. I had to get dressed in my car for the concert that started at 7pm. The room was dirty! The hallways look like the projects. Paint is peeling off the walls, holes in the walls. The wall paper in the rooms were peeling. There was pubic hair in my bed and the bathtub was filthy. My neighbor said there was a dirty sock in her bed. I spoke with guest service's and was told that nothing could be done. No one cared!!!!!
Stayed 1 night in Jan 2025

2/10 Terrible

Lee ann

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel 6 I am sure has cleaner rooms/hotels than this. I paid over $1400 for 4 nights and woke to an infestation of ants crawling on me! Black mold on the bathroom ceiling, it reeked of marijuana, stained sheets, dirty towels in the bath from previous guest, trash bag over the fire alarm. No maid service in the week I was there. We had to get our towels from the front desk and take out our trash. Ridiculous!

2/10 Terrible

Ricardo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not cheap enough for the treatment

The Front desk people seamed frustrated and took their frustration on us.
Stayed 1 night in Jan 2025

2/10 Terrible

Joseph, Asheville

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet sent me for my own car - with no directions. Called me 5 hours after my arrival and attempted checkin. Scanned my CC and sent me on my way with no indication about room readiness. Understaffed. No organization. Poor communication. Lobby restroom was filthy. Dozens of guests visibly upset throughout the entire pm. Lobby was tense. I will never stay here again. Garbage.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Savion

Stayed 5 nights in Sep 2024

4/10 Poor

Daniella

Traveled with group
Disliked: Staff & service, property conditions & facilities
Everything required additional payment which was not advertised by the hotel on Expedia. Also no one ever came to clean the rooms that required us asking. When we came in the receptionist barely responded to our questions and didn’t explain anything. It was awful
Stayed 5 nights in Dec 2024

10/10 Excellent

Nikkasta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and the price was great!!

Stayed 1 night in Jan 2025

2/10 Terrible

Emily

Business traveler
Disliked: Staff & service
0 hoose kerping at 2 roo.s for 6 nights
Stayed 6 nights in Jan 2025

2/10 Terrible

Markese

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel isn't as advertised. I got a room with a balcony which I was charged extra for, to not even have access to it. As soon as I got there I looked at the room and immediately canceled my stay.
Stayed 5 nights in Jan 2025

2/10 Terrible

Renee

Disliked: Cleanliness, staff & service, property conditions & facilities
We had a 4 night stay. Only the 1st day did they replace towels. That was it. No cleaning or any type of service. Every night when we returned we had to go to the front desk and request towels, toilet paper and anything else we needed that should have been restocked. There was no complimentary coffee or breakfast. The pay for coffee shop was not open. It was obvious they were severely under staffed. Would not recommend staying here.
Stayed 4 nights in Jan 2025

2/10 Terrible

melissa

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again.

This stay was horrible. My room was extremely filthy - powders on the carpet, hair all over bathroom tile, in bathtub. There wasn’t a blowdryer, a single hanger, or an ironing board in the room. Front desk never answered their phone, housekeeping never answered their phone. I finally got hold of front desk to ask for a different room and they told me they were sold out. When I asked if everyone had checked in (about 5:30pm), was told, yes they are in line checkin in. Irony is that I could book a room online right then and there. Icing on the cake was when “housekeeping” knocked on my door repeatedly at 11:00pm asking if I needed housekeeping. He had nothing in his hands (towels, pillow cleaning supplies, etc) so not sure what his plan was or if he was even an employee. I ended up checking out early and finding another option. Never again.
Stayed 3 nights in Jan 2025

2/10 Terrible

Kelly Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Lindsay

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attn: Buyers….Perfect for Americas Mart lodging. Shuttles were super convenient.
Stayed 3 nights in Jan 2025

6/10 Okay

Jael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

LaToya

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a second time stay for me and was way better. The girl at the front desk didn’t have the best service but otherwise I would recommend this hotel.
Stayed 1 night in Jan 2025

2/10 Terrible

Janine, Miami

Disliked: Property conditions & facilities
Our first room the air conditioner did not turn off and it was freezing the second room the hot water did not work, had to take cold showers
Stayed 2 nights in Dec 2024

4/10 Poor

Rachel

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities

A pretty bad experience...

Sorry to report this one to avoid. The front desk is very inefficient. I had to ask for soap and towels. There is no housekeeping service at all which would be nice to know. The food in the restaurant is limited, mediocre and the service terrible. 1 1/2 hours for a burger that finally arrived cold and wrong. The breakfast buffet is terribly overpriced and of the three mornings I was there, the coffee bar was only open one. The heat in the rooms was intermittent and well, you get the drift. I will not be back.
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Stayed 3 nights in Jan 2025