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Hotel New Akao

4.0 star property

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Photo gallery for Hotel New Akao

Public bath
Hot springs
OCEAN Standard Twin (Non-smoking) | In-room safe, desk, free WiFi, bed sheets
Hot springs
Horizon Deluxe Family (Non-smoking) | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Breakfast available
  • Spa
  • Laundry

Explore the area

Map
1993-65 Atami, Atami, 413-8555
  • Atami Castle
    ‪5 min walk‬
  • Atami Trick Art Museum
    ‪8 min walk‬
  • Acao Forest
    ‪12 min walk‬
  • Oshima (OIM)
    ‪572 min drive‬

Room options

View all photos for OCEAN Junior Suite (Non-smoking)

OCEAN Junior Suite (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Junior Suite (Non-smoking)

  • 732 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Twin Beds and 5 Large Twin Beds

View all photos for Horizon Deluxe Triple (Non-Smoking)

In-room safe, desk, free WiFi, bed sheets

Horizon Deluxe Triple (Non-Smoking)

  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for OCEAN Standard Twin (Non-smoking)

OCEAN Standard Twin (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Standard Twin (Non-smoking)

  • 269 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for OCEAN Superior Twin (Non-smoking)

OCEAN Superior Twin (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Superior Twin (Non-smoking)

  • 249 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for OCEAN Japanese-style Twin room (Non-smoking)

OCEAN Japanese-style Twin room (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Japanese-style Twin room (Non-smoking)

  • 291 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Horizon Superior Triple (Non-Smoking)

Horizon Superior Triple (Non-Smoking) | In-room safe, desk, free WiFi, bed sheets

Horizon Superior Triple (Non-Smoking)

  • 420 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Horizon Deluxe King (Non-smoking)

Horizon Deluxe King (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

Horizon Deluxe King (Non-smoking)

  • 420 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Horizon Superior Double (Non-smoking)

Horizon Superior Double (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

Horizon Superior Double (Non-smoking)

  • 248 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Horizon Superior King (Non-smoking)

Horizon Superior King (Non-smoking) | View from room

Horizon Superior King (Non-smoking)

  • 312 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Horizon Japanese-style room (Non-smoking)

Horizon Japanese-style room (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

Horizon Japanese-style room (Non-smoking)

  • 344 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Horizon Superior Twin (Non-Smoking)

Horizon Superior Twin (Non-Smoking) | In-room safe, desk, free WiFi, bed sheets

Horizon Superior Twin (Non-Smoking)

  • 344 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for OCEAN Japanese A (6Tatami) (Non-smoking)

OCEAN Japanese A (6Tatami) (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Japanese A (6Tatami) (Non-smoking)

  • 258 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Twin Futons

View all photos for Horizon Deluxe Triple Separate Bathroom and Toilet (Non-Smoking)

Horizon Deluxe Triple Separate Bathroom and Toilet (Non-Smoking) | In-room safe, desk, free WiFi, bed sheets

Horizon Deluxe Triple Separate Bathroom and Toilet (Non-Smoking)

  • 420 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for OCEAN Japanese B (7.5Tatami) (Non-smoking)

OCEAN Japanese B (7.5Tatami) (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Japanese B (7.5Tatami) (Non-smoking)

  • 301 sq ft
  • Ocean view
  • Sleeps 3
  • 3 Twin Futons

View all photos for OCEAN Japanese D (10Tatami) (Non-smoking)

OCEAN Japanese D (10Tatami) (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Japanese D (10Tatami) (Non-smoking)

  • 388 sq ft
  • Ocean view
  • Sleeps 5
  • 5 Twin Futons

View all photos for OCEAN Japanese E (12+6Tatami) (Non-smoking)

OCEAN Japanese E (12+6Tatami) (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Japanese E (12+6Tatami) (Non-smoking)

  • 570 sq ft
  • Ocean view
  • Sleeps 6
  • 8 Twin Futons

View all photos for Horizon Deluxe Family (Non-smoking)

Horizon Deluxe Family (Non-smoking) | View from room

Horizon Deluxe Family (Non-smoking)

  • 915 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for OCEAN Japanese F (12.5+10Tatami) (Non-smoking)

OCEAN Japanese F (12.5+10Tatami) (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Japanese F (12.5+10Tatami) (Non-smoking)

  • 1399 sq ft
  • Ocean view
  • Sleeps 6
  • 11 Twin Futons

View all photos for Horizon Deluxe Twin (Non-smoking)

Horizon Deluxe Twin (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

Horizon Deluxe Twin (Non-smoking)

  • 344 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for OCEAN Premier Japanese Western (10Tatami+TW)(Non-smoking)

OCEAN Premier Japanese Western (10Tatami+TW)(Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Premier Japanese Western (10Tatami+TW)(Non-smoking)

  • Ocean view
  • Sleeps 6
  • 2 Large Twin Beds and 5 Twin Futons

View all photos for Horizon Deluxe Twin Separate Bathroom and Toilet (Non-smoking)

Horizon Deluxe Twin Separate Bathroom and Toilet (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

Horizon Deluxe Twin Separate Bathroom and Toilet (Non-smoking)

  • 420 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for OCEAN Imperial Suite (Non-smoking)

OCEAN Imperial Suite (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Imperial Suite (Non-smoking)

  • 2185 sq ft
  • Ocean view
  • Sleeps 6
  • 4 Large Twin Beds and 2 Twin Futons

View all photos for OCEAN Deluxe Twin (Non-smoking)

OCEAN Deluxe Twin (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Deluxe Twin (Non-smoking)

  • 581 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Murphy Beds

View all photos for OCEAN Superior Japanese Western (10Tatami+TW) (Non-smoking)

OCEAN Superior Japanese Western (10Tatami+TW) (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Superior Japanese Western (10Tatami+TW) (Non-smoking)

  • 570 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Large Twin Beds and 5 Twin Futons

View all photos for OCEAN Standard Japanese Western (6Tatami+TW) (Non-smoking)

OCEAN Standard Japanese Western (6Tatami+TW) (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Standard Japanese Western (6Tatami+TW) (Non-smoking)

  • 678 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for OCEAN Deluxe Japanese Western (10Tatami+TW) (Non-smoking)

OCEAN Deluxe Japanese Western (10Tatami+TW) (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Deluxe Japanese Western (10Tatami+TW) (Non-smoking)

  • 570 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Large Twin Beds and 5 Twin Futons

View all photos for OCEAN Deluxe Triple (Non-smoking)

OCEAN Deluxe Triple (Non-smoking) | In-room safe, desk, free WiFi, bed sheets

OCEAN Deluxe Triple (Non-smoking)

  • 592 sq ft
  • Ocean view
  • Sleeps 3
  • 3 Large Twin Beds

(Ocean) Deluxe Japanese Western (10 Tatami + Tw) (Non-Smoking) Pets Not Allowed

  • Sleeps 6
  • 4 Twin Futons and 2 Twin Beds

View all photos for (OCEAN) Japanese F (12.5+10Tatami) (Non-smoking) Pets Not Allowed

Bathroom | Combined shower/tub, deep soaking tub, slippers, electronic bidet

(OCEAN) Japanese F (12.5+10Tatami) (Non-smoking) Pets Not Allowed

  • Sleeps 6
  • 11 Twin Futons

View all photos for (OCEAN) Junior Suite(Non-smoking)　Pets Not Allowed

In-room safe, desk, free WiFi, bed sheets

(OCEAN) Junior Suite(Non-smoking)　Pets Not Allowed

  • Sleeps 5
  • 2 Twin Beds and 4 Twin Futons

(Ocean) Japanese E (12 + 6 Tatami) (Non-Smoking) Pets Not Allowed

  • Sleeps 6
  • 6 Twin Futons

View all photos for (OCEAN) Japanese D (10Tatami) (Non-smoking) Pets Not Allowed

Bathroom | Combined shower/tub, deep soaking tub, slippers, electronic bidet

(OCEAN) Japanese D (10Tatami) (Non-smoking) Pets Not Allowed

  • Sleeps 5
  • 5 Twin Futons

View all photos for Ocean Superior Japanese Western (10 Tatami + Tw) (Non-Smoking)

In-room safe, desk, free WiFi, bed sheets

Ocean Superior Japanese Western (10 Tatami + Tw) (Non-Smoking)

  • Sleeps 6
  • 2 Twin Beds and 5 Twin Futons

View all photos for (HORIZON) Superior Twin (Non-Smoking) Pets Not Allowed

In-room safe, desk, free WiFi, bed sheets

(HORIZON) Superior Twin (Non-Smoking) Pets Not Allowed

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King Room-Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Superior King Room-Non-Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for (HORIZON) Superior Triple (Non-smoking) Pets Not Allowed

In-room safe, desk, free WiFi, bed sheets

(HORIZON) Superior Triple (Non-smoking) Pets Not Allowed

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for (OCEAN) Deluxe Twin (Non-smoking) Pets Not Allowed

In-room safe, desk, free WiFi, bed sheets

(OCEAN) Deluxe Twin (Non-smoking) Pets Not Allowed

  • Sleeps 4
  • 2 Twin Beds

View all photos for (HORIZON) Superior Double (Non-smoking) Pets Not Allowed

In-room safe, desk, free WiFi, bed sheets

(HORIZON) Superior Double (Non-smoking) Pets Not Allowed

  • Sleeps 2
  • 1 Double Bed

View all photos for (OCEAN) Premier Japanese Western（10Tatami+TW)(Non-smoking) Pets Not Allowed

In-room safe, desk, free WiFi, bed sheets

(OCEAN) Premier Japanese Western（10Tatami+TW)(Non-smoking) Pets Not Allowed

  • Sleeps 5
  • 4 Twin Futons and 2 Twin Beds

View all photos for (OCEAN) Japanese A (6Tatami) (Non-smoking) Pets Not Allowed

Living area | Flat-screen TV, table tennis

(OCEAN) Japanese A (6Tatami) (Non-smoking) Pets Not Allowed

  • Sleeps 2
  • 2 Twin Futons

View all photos for (HORIZON) Deluxe King (Non-smoking)　 Pets Not Allowed

In-room safe, desk, free WiFi, bed sheets

(HORIZON) Deluxe King (Non-smoking)　 Pets Not Allowed

  • Sleeps 2
  • 1 King Bed

View all photos for (HORIZON) Deluxe Family (Non-smoking) Pets Not Allowed

In-room safe, desk, free WiFi, bed sheets

(HORIZON) Deluxe Family (Non-smoking) Pets Not Allowed

  • Sleeps 4
  • 2 Double Beds

View all photos for (OCEAN) Superior Twin(Non-smoking) Pets Not Allowed

In-room safe, desk, free WiFi, bed sheets

(OCEAN) Superior Twin(Non-smoking) Pets Not Allowed

  • Sleeps 2
  • 2 Twin Beds

View all photos for (OCEAN) Japanese-style Twin Room(Non-smoking) Pets Not Allowed

In-room safe, desk, free WiFi, bed sheets

(OCEAN) Japanese-style Twin Room(Non-smoking) Pets Not Allowed

  • Sleeps 2
  • 2 Twin Beds

View all photos for (OCEAN) Standard Twin (Non-smoking)　Pets Not Allowed

In-room safe, desk, free WiFi, bed sheets

(OCEAN) Standard Twin (Non-smoking)　Pets Not Allowed

  • Sleeps 2
  • 2 Twin Beds

View all photos for (HORIZON) Deluxe Twin Non-smoking Pets Not Allowed

In-room safe, desk, free WiFi, bed sheets

(HORIZON) Deluxe Twin Non-smoking Pets Not Allowed

  • Sleeps 2
  • 2 Twin Beds

View all photos for (HORIZON) Deluxe Twin Separate Bathroom And Toilet (Non-smoking) Pets Not Allowed

In-room safe, desk, free WiFi, bed sheets

(HORIZON) Deluxe Twin Separate Bathroom And Toilet (Non-smoking) Pets Not Allowed

  • Sleeps 2
  • 2 Twin Beds

View all photos for (OCEAN) Deluxe Triple (Non-smoking) Pets Not Allowed

In-room safe, desk, free WiFi, bed sheets

(OCEAN) Deluxe Triple (Non-smoking) Pets Not Allowed

  • Sleeps 3
  • 3 Twin Beds

View all photos for (OCEAN) Japanese B (7.5Tatami) (Non-smoking) Pets Not Allowed

Living area | Flat-screen TV, table tennis

(OCEAN) Japanese B (7.5Tatami) (Non-smoking) Pets Not Allowed

  • Sleeps 3
  • 3 Twin Futons

View all photos for (OCEAN) Imperial Suite (Non-smoking) Pets Not Allowed

In-room safe, desk, free WiFi, bed sheets

(OCEAN) Imperial Suite (Non-smoking) Pets Not Allowed

  • Sleeps 5
  • 4 Twin Beds and 2 Twin Futons

View all photos for (OCEAN) Standard Japanese Western (6Tatami+TW) (Non-smoking)　Pets Not Allowed

In-room safe, desk, free WiFi, bed sheets

(OCEAN) Standard Japanese Western (6Tatami+TW) (Non-smoking)　Pets Not Allowed

  • Sleeps 4
  • 2 Twin Futons and 2 Twin Beds

View all photos for Horizon Japanese-Style Room (Non-Smoking)

In-room safe, desk, free WiFi, bed sheets

Horizon Japanese-Style Room (Non-Smoking)

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

Superior Japanese Western Room

  • Sleeps 7
  • 5 Twin Futons and 2 Twin Beds

Similar properties

Exterior

Atami Korakuen Hotel

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (200)
The price is $230
per night
$253 total
includes taxes & fees
Mar 6 - Mar 7
Atami Korakuen Hotel

About this property

Hotel New Akao

4-star Atami hotel steps from Atami Castle
3 restaurants, a full-service spa, and a bar/lounge are available at this hotel. Free WiFi in public areas, a free area shuttle, and free train station pick-up are also provided. Other amenities include self parking, conference space, and dry cleaning.
Hotel New Akao offers 350 air-conditioned accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations with deep soaking bathtubs, toilets with an electronic bidet, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

Private bath/onsen services include an indoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. The ryokan bathing area is open from 1:00 PM to midnight. There are 6 indoor hot springs and 6 outdoor hot springs open between 1:00 PM and midnight. The temperature in the hot springs is set to 108°F.

Hotel New Akao features a full-service spa and hot springs. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

2 meeting rooms are available. This family-friendly hotel also offers an arcade/game room, karaoke, and a garden. An area shuttle within 2 kilometers, a train station pick-up service, and a train station drop-off service are complimentary for guests. Onsite parking is available (surcharge), along with a car charging station.

Hotel New Akao has designated areas for smoking.

A hosted evening meal is available for a surcharge daily.
Hotel New Akao has 3 restaurants on site.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 2 km
  • Free train station pick-up and drop-off shuttle from 8:30 AM to 8:30 PM
  • Train station shuttle at scheduled times
  • Uncovered self parking on site (JPY 1,000 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: JPY 2,970 for adults and JPY 1,650 for children
  • 3 restaurants
  • A bar/lounge
  • Hosted evening meal available daily for a fee of JPY 8,250

Things to do

  • 6 indoor hot springs
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Fishing
  • Full-service spa
  • Games
  • Karaoke
  • Kayaking
  • Snorkeling
  • Table tennis

Family friendly

  • Arcade/game room
  • Children's games
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Conference space

Outdoors

  • Garden

Full-service spa

  • 6 indoor hot springs
  • 6 outdoor hot springs
  • Hot springs open from 1:00 PM - midnight
  • Hot springs water temperature - 108 ºF
  • Private indoor onsen (mineral springs) in communal space
  • Public bath open from 1:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 17 floors
  • 2 buildings
  • Banquet hall
  • Designated smoking areas
  • Rooftop garden

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from September 2 2024 to June 2 2025 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2970 for adults and JPY 1650 for children
  • Uncovered self parking fee: JPY 1000 per night
  • Hosted evening meal: JPY 8250

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 1:00 PM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Royalwing Atami
Royalwing

Hotel New Akao Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 395 out of 905 reviews
Rating 8 - Good. 320 out of 905 reviews
Rating 6 - Okay. 128 out of 905 reviews
Rating 4 - Poor. 48 out of 905 reviews
Rating 2 - Terrible. 14 out of 905 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nobuhito

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Gregory James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Norio

Stayed 1 night in Oct 2024

8/10 Good

Craig

Traveled with partner
Liked: Cleanliness, staff & service
Good service from all staff, food good and lovely sea views. Hotel was built 50 years ago and is showing its age. It felt like we had gone back in time but had good time nonetheless.
Stayed 1 night in Oct 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand old place in need of a big clean, but absolutely phenomenal experience. The staff were fantastic; friendly and helpful. The dining room and food stations were unbelievable. A pianist was playing during dinner. It was amazing. Nice hot Onsen too. One was outside overlooking the ocean. Very special. I loved that I could have the window open. The room was so spacious and the view was incredible.
Stayed 2 nights in Sep 2024

10/10 Excellent

Yasuhisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Ergang

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Yume

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with Awesome Ocean view
So enjoyable, love the fishing and ocean swim activities. Love the service of all staff. Kaiseiki dinner and breakfast is good. HIGHLY RECOMMEND HOTEL
Stayed 2 nights in Jul 2024

2/10 Terrible

Max

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is a remnant of the 80s. Rooms are very dated and even some areas feel spooky.
Stayed 1 night in Jul 2024

10/10 Excellent

Yukiko

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
部屋が古かった。
Stayed 2 nights in Jul 2024

10/10 Excellent

Jinghua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Yukiko

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

David, Fresno

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very old and outdated property. The staff however were great and the buffet dinner was spectacular.
Stayed 1 night in Jun 2024

10/10 Excellent

Kyung Hwan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Hisae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

ayako

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

6/10 Okay

Ken, Yokohama

Traveled with group, Business traveler
Liked: Cleanliness
Disliked: Amenities
I stayed for 2 nights 3 days. This hotel is focused on group tour and for short stay as the choice of dinings are limited, menu at buffet are always the same so don’t expect too much about dining. This hotel is located a bit apart from the central Atami so you must have a car to go around.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Bin

Traveled with family
Liked: Cleanliness, staff & service, amenities
The service is very good. The property itself looks old and tired. Value for money.
Stayed 2 nights in Feb 2024

8/10 Good

Masayoshi

Traveled with family
Liked: Cleanliness, amenities
long wait on elevator. 17 floors and we need to go up and down frequently
Stayed 3 nights in Dec 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Oct 2023

10/10 Excellent

Amy

Traveled with family
Liked: Staff & service, room comfort
Excellent staff, food and amenities
Excellent customer service, good food, nice French and Japanese meals provided daily during stay. Hotel is dated and need some facelift. Love the 3 on-site Onsens, saw an amazing sunrise on last day at hotel. Would come back to Hotel New Akao if going to Atami again.
Stayed 2 nights in Oct 2023