Santa Rosa Palace Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Santa Rosa Palace Hotel

Coffee shop
Standard Triple Room | Minibar, desk, free WiFi
Front of property
Front of property
Free self parking

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Pet friendly
    Pet friendly
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Capitão Francisco Rodrigues Garcia 95, Assis, 19814-310
  • Agenor Francisco Felizardo Railroad Museum
    4 min walk
  • Cultural Center Dona Pimpa
    5 min walk
  • Padre Enzo Ticinelli Theater
    7 min walk

Room options

Standard Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Standard Double Room

  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Twin Room

  • 118 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Santa Rosa Palace Hotel

Assis hotel with free breakfast
Along with dry cleaning, this hotel has laundry facilities and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a computer station, free newspapers, and a garden.
Santa Rosa Palace Hotel offers 51 air-conditioned accommodations with minibars. 32-inch LED televisions come with cable channels.

Bathrooms include showers. This Assis hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, a garden, and complimentary newspapers in the lobby. Onsite self parking is complimentary.
A complimentary buffet breakfast is served each morning between 6 AM and 10 AM.
Room service is available.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

More

  • 1 building
  • 5 floors

Room amenities

Bathroom

  • Private bathroom
  • Shower

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Hotel Santa Rosa Assis
Santa Rosa Assis
Santa Rosa Palace Hotel Assis
Santa Rosa Palace Assis
Santa Rosa Palace Hotel Hotel
Santa Rosa Palace Hotel Assis
Santa Rosa Palace Hotel Hotel Assis

Santa Rosa Palace Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 25 out of 68 reviews" "
Rating 8 - Good. 30 out of 68 reviews" "
Rating 6 - Okay. 8 out of 68 reviews" "
Rating 4 - Poor. 3 out of 68 reviews" "
Rating 2 - Terrible. 2 out of 68 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Luciano

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Carlos E B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Luis carlos rojas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom gostei do hotel !! Perfeito
Stayed 1 night in Jun 2024

6/10 Okay

Artur

Traveled with group
Disliked: Room comfort
Hotel ruim
Primeiro quarto oferecido era terrível de ruim, depois de muita reclamação foi oferecido um quarto um pouco melhor, elevador parado várias vezes ,o hotel precisa de uma baita reforma.
Stayed 1 night in Apr 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquilo
Atende dentro do padrão.
Stayed 1 night in Apr 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Klauber

Stayed 5 nights in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

cristiane

Disliked: Cleanliness, property conditions & facilities, room comfort
decepção
A localização é incrível mas o hotel é horrível cheiro de mofo. Morri de medo café da manhã horrível . Linguiça com cebola . Pessimo
Stayed 3 nights in Dec 2023

10/10 Excellent

Marcos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Bruno

Liked: Staff & service, room comfort
Razoável
Não tivemos problema com o atendimento, funcionários super atenciosos e simpáticos. O que nos incomodou foi que o ar condicionado fica instalado bem ao lado da cabeceira da cama, jogando todo o vento gelado diretamente na cabeça de quem está dormindo. Encontramos também algumas traças no banheiro e armários
Stayed 1 night in Nov 2023

6/10 Okay

IZABEL

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Luiz Filipe

Stayed 1 night in Sep 2023

10/10 Excellent

Nelo

Stayed 1 night in Jul 2023

10/10 Excellent

Luiz Fernando

Stayed 1 night in Jun 2023

8/10 Good

Francisco

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

Paulo Ricardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viagem a trabalho
Agradável
Stayed 3 nights in Apr 2023

4/10 Poor

Giovani

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nao retorno
Hotel com cheiro ruim, mobilia antiga, fechadura do quarto com "gambiarra", suporte de toalha quebrado, supirte de box para shampoo quebrado e sujo. Atendimento deixou muito a desejar, quartoncom 2 pessoas apenas 1 toalha de banho, solicitei travesseiro e o atendente ficou de levar( eu ja tinha ido buscar, ele comentou que ja levaria pois tinha que pegar no armario) estou aguardando ate hoje. Cafe bom. Arrependido de ficar neste hotel, atendente da noite mal sabe dar um no na gravata, todo desleixado. O que seria a primeira impressao. Nao tem governança. Nao estou conseguindo postar as fotos. Hotel com cheiro ruim, mobilia antiga, fechadura do quarto com "gambiarra", suporte de toalha quebrado, supirte de box para shampoo quebrado e sujo. Atendimento deixou muito a desejar, quartoncom 2 pessoas apenas 1 toalha de banho, solicitei travesseiro e o atendente ficou de levar( eu ja tjnha ido buscar, ele comentou que ja levaria pius tinha que pegar no armario) estiu aguardando ate hoje. Cafe bom. Arrependido de fucar neste hotel, atendente da noite mal sabe dar um no na gravata, todo desleixado. O que seria a primeira impressao.
Stayed 1 night in Mar 2023

10/10 Excellent

Welby

Stayed 1 night in Feb 2023

8/10 Good

Belkiss Elisabeth

Stayed 1 night in Feb 2023

10/10 Excellent

Charles Luiz dr Carvalho

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Muito bom, cafe da manha é otimo
Stayed 1 night in Jan 2023

8/10 Good

RICARDO APARECIDO POLONI

Stayed 1 night in Nov 2022

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dentro das expectativas.
Stayed 1 night in Oct 2022

2/10 Terrible

Welby

Stayed 1 night in Sep 2022