A restaurant, a microwave in a common area, and a meeting room are available at this smoke-free ryokan. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
Kamenoi Hotel Aso offers 66 air-conditioned accommodations with safes and slippers. Flat-screen televisions come with satellite channels.
Bathrooms include toilets with an electronic bidet, hair dryers, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). There are 2 indoor hot springs and 2 outdoor hot springs open between 11:00 AM and midnight. The temperature in the hot springs is set to 108°F.
The ryokan offers a restaurant. Wireless Internet access is complimentary. Kamenoi Hotel Aso features hot springs. A train station pick-up service and a train station drop-off service are complimentary for guests. This hot springs ryokan also offers karaoke, complimentary newspapers in the lobby, and laundry facilities. Complimentary uncovered self parking is available on site.
Kamenoi Hotel Aso is a smoke-free property.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
はなしのぶ - This restaurant serves breakfast and dinner.
Languages
Chinese (Mandarin), English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free train station pick-up and drop-off shuttle from 9:00 AM to 5:00 PM
Train station shuttle at scheduled times, on request
Free uncovered self parking on site
Food and drink
Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee
A restaurant
Restaurants on site
はなしのぶ
Things to do
4 indoor/outdoor hot springs
Karaoke
Shopping
Family friendly
Children's toys
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Shared microwave
Guest services
Housekeeping (daily)
Turndown service
Business services
Meeting room
Spa
2 indoor hot springs
2 outdoor hot springs
4 indoor/outdoor hot springs
Hot springs open from 11:00 AM - midnight
Hot springs water temperature - 108 ºF
Public indoor mineral hot springs (onsen)
Public outdoor mineral hot springs (onsen)
Yukata (Japanese robes)
Accessibility
Elevator
More
Smoke-free property
Room amenities
Bathroom
Hair dryer
Slippers
Toilet with electronic bidet
Toothbrush and toothpaste
Towels provided
Entertainment
Flat-screen TV with cable/satellite channels
Food and drink
Electric kettle
Refrigerator
More
Air conditioning
Heating
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
A complimentary pick-up shuttle from the Aso train station is available at 4:15 PM and 5:15 PM. A complimentary drop-off shuttle to the Aso train station is available at 9:15 AM and 10 AM. For more details, please contact the property using the information on the reservation confirmation received after booking.
Due to renovations, this property's karaoke will not be available from September 30-October 31, 2024.
Renovations and closures
The property will be renovating from September 23 2024 to December 17 2024 (completion date subject to change). The following areas are affected:
One of the dining venues
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
We should mention
Hot springs access available from 11:00 AM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
Property is also known as
Kanponoyado Aso
Kamenoi Hotel Aso Aso
Kamenoi Hotel Aso Ryokan
Kamenoi Hotel Aso Ryokan Aso
Kamenoi Hotel Aso Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The room is a bit dated but overall still a pleasant stay. Room is spacious with a good view of Mt Aso. Dinner included is very so-so, breakfast is better. Public bath is fantastics with several onsen and an outdoor onsen. Good family hotel.
Fantastic stay at hotel kamenoi with the panoramic view of the mount aso greeting us every morning and star gazing at night. My kids absolutely love the huge grass patch and the myriad of toys, sports equipment like baseball, curve ball and soccer balls to keep them occupied. The outdoor onsen is a must try. Definitely recommend this hotel to fellow travellers
Very pretty area in the mountains; quite a walk from the train station, but there's a shuttle with a very good, kind, and informative driver. Unfortunately there aren't many trains at the station, and the shuttle starts after the first train leaves (the next leaves several hours later). Breakfast was good, dinner was good but the same every night and very very expensive (8000 Y per person for a buffet). Not much in the way of directions to local attractions like the volcano hikes etc. although they do have a book telling you about local attractions (in Japanese; the staff also don't speak English, which isn't an issue really but it would be nice to have written guides in English). A car would be very helpful if you're staying here.
Negatives: no gym and the onsen is a bit old.
Positives: plenty of free parking places. The included breakfast and dinner is fantastic. Beautiful view from the hotel room. Can see Mt Aso from the room.
Rooms were spacious and clean but pillows were too soft. Buffet breakfast supposed to end at 9am, was very disappointed there was no more salmon when I went down at around 8.15am and the staff did not replenish food items that ran out. Overall, both breakfast and dinner buffet spread were mediocre considering the high price. Staff were not extremely warm and hospitable for Japanese standard.
Breakfast and dinner buffets exactly the same three days in a row. Exactly, from the main courses to the vegetables and desserts. Dining room thrown together like a public school cafeteria. Management seems to be run by an accountant from Tokyo, someone who has never spent a night there, and certainly never stayed for breakfast or dinner.