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The Portland Hotel

3.5 star property

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Photo gallery for The Portland Hotel

Property entrance
Superior Double Room, 1 King Bed | Desk, blackout drapes, iron/ironing board, free WiFi
Superior Studio, 1 King Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free WiFi
Interior
Front of property - evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Spa
  • Room service
  • Laundry
  • Bar

Explore the area

Map
150 Station Road, Ashington, England, NE63 8HG
  • Woodhorn Museum and Northumberland Archives
    ‪4 min drive‬
  • Northumberlandia
    ‪16 min drive‬
  • Druridge Bay Country Park
    ‪24 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪27 min drive‬

Room options

View all photos for Family Room

Family Room | Desk, blackout drapes, iron/ironing board, free WiFi

Family Room

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Twin Room, 2 Twin Beds

Deluxe Twin Room, 2 Twin Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Twin Beds

  • 279 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Studio, Multiple Beds

Superior Studio, Multiple Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Superior Studio, Multiple Beds

  • 269 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Deluxe Double Room

Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Double Room

  • 279 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

View all photos for Superior Studio, 1 King Bed with Sofa bed

Superior Studio, 1 King Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free WiFi

Superior Studio, 1 King Bed with Sofa bed

  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Superior Double Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free WiFi

Family Room, 1 King Bed with Sofa bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About this property

The Portland Hotel

3.5-star Ashington hotel close to Woodhorn Museum and Northumberland Archives
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include spa services, concierge services, and dry cleaning.
The Portland Hotel offers 12 accommodations with coffee/tea makers and hair dryers. Televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, Swedish massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered on select days. Wireless Internet access is complimentary.

This Ashington hotel also offers spa services, a terrace, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Portland Hotel is a smoke-free property.

The hotel offers a complimentary manager's reception on select days.
The Portland - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

Arabic, Dutch, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 10 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Free manager's reception

Restaurants on site

  • The Portland

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Outdoor furniture
  • Terrace

Spa

  • Aromatherapy
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: GBP 15.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are available for GBP 10.0 per day

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: GBP 10 per day
  • Early check-in fee: GBP 15.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Portland Hotel Ashington
Portland Ashington
The Portland Hotel Hotel
The Portland Hotel Ashington
The Portland Hotel Hotel Ashington

The Portland Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 151 out of 256 reviews
Rating 8 - Good. 70 out of 256 reviews
Rating 6 - Okay. 22 out of 256 reviews
Rating 4 - Poor. 7 out of 256 reviews
Rating 2 - Terrible. 6 out of 256 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Lawrence

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent for a nights stay in that area.
Stayed 1 night in Feb 2025

10/10 Excellent

Hayden

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

David

Stayed 1 night in Feb 2025

10/10 Excellent

Tony

Stayed 2 nights in Jan 2025

10/10 Excellent

Graham

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for affordable price
Stayed 1 night in Oct 2024

8/10 Good

JONATHAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

Great staff and restaurant service really made our stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

IDS Monitoring

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Graham

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Anthony

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort

Needs improving.

OK place for short notice, not for longer trips. Staff friendly enough. The room I was in had a musty damp smell, although didn't feel or look damp. The pillows were terrible, very stained, so much so you could see it though the pillow cases. One of my pet hates is booking a super king bed then getting 2 beds pushed together, like here, very uncomfortable. Posatives are, free parking, good evening food options. Needs some upgrades here and there.
Stayed 4 nights in Dec 2024

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay.

It was a nice stay and the room was comfortable, however, the bathroom smelled musty. Also, there’s nowhere to put wash bags in the bathroom so a shelf would be handy. Parking was included with my booking and there were plenty of spaces available.
Stayed 1 night in Oct 2024

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again if in area

Great hotel bar/ restaurant staff really good.
Stayed 1 night in Jul 2024

10/10 Excellent

Ben

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
All the staff were incredibly helpful and friendly. The room was great with lots of space and very comfortable. We would definitely return next time we stay in the area.
Stayed 1 night in Oct 2024

10/10 Excellent

K

Stayed 2 nights in Sep 2024

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with marvellous staff. I was upgraded when i checked in and the room i was given was fantastic. It was a pity i was only in the hotel for one night and did not get the full advantage of my upgrade. I also had free parking, however overnight parking is normally charged by the hotel at £10.00 per night which i thought was quite expensive!
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Stayed 1 night in Sep 2024

10/10 Excellent

Paula

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly staff, we were made to feel very welcome. Food was very good, lots of choice and generous portions. Loved the decor, quite quirky, lots to look at. Had a really good singer on the Friday night so good atmosphere. Bedroom was great, spacious and well designed. Lovely sleep! Would recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel used the night before the Great North run 2024. Had a good nights sleep and some nice food. Would use again if in the area.
Stayed 1 night in Sep 2024

2/10 Terrible

Steven

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The staff were all nice so no complaints there. The room was ok but its clearly needing some investment and cleaning. The bathroom had lots of mould and shower head was so bad we all refused to use it. I manage a facility with showers and there are requirements to prevent legionella that are clearly not being followed. There was also an emergency light with a green led so bright it kept the room illuminated the whole night. Never seen this anywhere else but it kept us up and prevented our 1 year old sleeping.
Stayed 1 night in Sep 2024

4/10 Poor

Martin

Business traveler
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Sarah

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The details said parking available. But it cost £10.00 which was not on the details at the beginning. if it is NOT FREE parking it should say PAID PARKING. Then the customer would scroll down to find out how much.
Stayed 1 night in Aug 2024

6/10 Okay

Eileen

Traveled with family
Liked: Staff & service
Nothing around the pub/hotel that you can walk to, it’s basically in the middle of a residential area. The rooms are in a block in the car park at the back of the pub so it can be somewhat noisy. Bathrooms are old and in need of refurbishment and there were some stains on the walls and carpets. On the plus side, the beds are huge and comfy and the pub staff were friendly and welcoming. It’s cheap and cheerful!
Stayed 1 night in Aug 2024