The Residences at Biltmore

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Residences at Biltmore

Outdoor spa tub
Exterior
Executive Single Room, 1 King Bed | Premium bedding, in-room safe, iron/ironing board, free WiFi
Outdoor spa tub
Suite, 3 Bedrooms | Private kitchen | Coffee/tea maker

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Spa
  • Restaurant
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Laundry
    Laundry
  • Pet friendly
    Pet friendly

Explore the area

Map
700 Biltmore Ave, Asheville, NC, 28803
  • Historic Biltmore Village
    13 min walk
  • Mission Hospital
    19 min walk
  • The Orange Peel
    3 min drive
  • Asheville, NC (AVL-Asheville Regional)
    20 min drive

Room options

Studio, 1 Bedroom

  • 549 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Suite, 3 Bedrooms

  • 1363 sq ft
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

Executive Single Room, 1 King Bed

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

Signature Suite, 2 Bedrooms

  • 1012 sq ft
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 762 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

The Residences at Biltmore

3.5-star hotel in Kenilworth
Along with a restaurant, this hotel has a fitness center and spa services. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and concierge services are onsite.
The Residences at Biltmore offers 114 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hair dryers can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
The Residences at Biltmore features a fitness center and a seasonal outdoor pool. The hotel offers a restaurant. This 3.5-star property offers access to a business center and 2 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This Asheville hotel also offers spa services, a terrace, and tour/ticket assistance. Onsite self parking is complimentary.

The Residences at Biltmore has designated areas for smoking.

Azalea Bar & Kitchen - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Restaurants on site

  • Azalea Bar & Kitchen

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during the winter:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 113.90 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 113.90 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property is professionally cleaned

We should mention

The seasonal pool will be open from May to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Biltmore Residences Aparthotel
Biltmore Residences
Residences Biltmore Aparthotel
Residences Biltmore
Residences At Biltmore Asheville
The Residences At Biltmore Hotel Asheville
Residences At Biltmore Hotel Asheville
The Biltmore Residences
Residences Biltmore Aparthotel Asheville
Residences Biltmore Asheville
The Residences at Biltmore Hotel
The Residences at Biltmore Asheville
The Residences at Biltmore Hotel Asheville

The Residences at Biltmore Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 668 out of 1063 reviews" "
Rating 8 - Good. 231 out of 1063 reviews" "
Rating 6 - Okay. 84 out of 1063 reviews" "
Rating 4 - Poor. 50 out of 1063 reviews" "
Rating 2 - Terrible. 30 out of 1063 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The place was dirty, furniture was worn out, the mattress was worn out, and other lack maintenance and upkeep issues. Not even close to being a 4 star, they deserve a no star for making you think it is a 4 star hotel.
Stayed 4 nights in Aug 2024

6/10 Okay

Cathy

Traveled with partner
Liked: Cleanliness
I liked the location but our unit was beat-up. The bathroom tiles were scraped as was part of the hardwoods. There was only one towel rack so some hooks to hang clothes etc were needed. Otherwise we were satisfied.
Stayed 2 nights in Aug 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartment style
Our room was more like an apartment. We appreciated the separate bedrooms as we were traveling with our adult daughter. The kitchen and living room provided a place to hang out. We even had dinner on the balcony one evening. Location was convenient to Biltmore and downtown. I would highly recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
The residence at Biltmore was perfect!
Stayed 2 nights in Jul 2024

10/10 Excellent

Dale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a great anniversary trip. We loved our stay. this was our second time at the property.
Stayed 2 nights in Aug 2024

10/10 Excellent

Patricia, Bullard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As 3 women traveling together we LOVED the fact that we had 2 full baths and 3 separate bathroom sinks! It was very comfortable and felt like home away from home - not a hotel. The full kitchen was stocked with everything we needed. After 4 years of traveling together this was the best experience ever (excluding the luxury hotel with our own personal butler) and one of the cheapest vaction spots we have visited. We were all ready to just move in and live there. EXCELLENT experience, highest recomendations ever!
Stayed 3 nights in Aug 2024

10/10 Excellent

jaye

Liked: Cleanliness, amenities
Beautiful clean property with full apt living.Very nice hilltop pool area with firepit.
Stayed 3 nights in Aug 2024

8/10 Good

Ariel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Spacious and clean. We especially booked a room with a balcony but weren't allowed to smoke outside which is unreasonable.
Stayed 1 night in Jul 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Room needs a bit of cleaning
Stayed 1 night in Aug 2024

8/10 Good

j

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'll be honest, I read some questionable reviews but I was pleasantly surprised with my stay. The pool was clean, the staff were pleasant, the location is great, the room was clean and huge. Happy customer!
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully maintained property! Beds were comfortable, kitchen and living area were clean, updated, and functional, neighborhood was safe and quiet, and the pool was perfect for the kids. Great value for money. Would stay here again in a heartbeat!
Stayed 1 night in Aug 2024

10/10 Excellent

Alon

Liked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with a view!
Wasn’t sure what to expect, but was more than happy with our stay. The king suite (one room) with pull-out couch was perfect for our family of 4. The pool area was great with a great view of Asheville. We did call about the hot tub the week before and was told it was open, but it was under construction when we arrived…no big deal (it was 90 degeees out!). Will definitely be staying again for longer if we can.
Stayed 4 nights in Jul 2024

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay near Biltmore. Would be great for a small family, sofa pulls out into another bed. Full kitchen with a dining area, living area and separate bedroom. The bath had a large shower and a single-person jetted tub. Lots of parking, elevators, in a quiet area. Liked the little balcony to sit outside and have morning coffee. The pool looked good, but we were disappointed that the outdoor hot tub was out of order. Definitely an older property, we saw a lot of water damage which had been repaired and some damaged railings and soffits. The furniture is circa 2000, heavy wood, dark fabrics and lots of tile. All things considered, we'd stay again. It was good to have a little extra room to relax between antique hunting and Biltmore visits.
Stayed 2 nights in Aug 2024

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walls are thin It’s was clean and the staff was friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Stayed 1 night in Aug 2024

10/10 Excellent

Tomika

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean and affordable. Was close to all the areas we visited.
Stayed 3 nights in Jul 2024

2/10 Terrible

Laura

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Eh skip. Arrived with two small children to a very dirty room when I called the manager at 4:30pm said he housekeeping is gone and he could send cleaning tomorrow or refund the room. We were there 3 nights and from out of town so refunding wasn’t really an option for us. So I chose to have them come back the following morning between 10-12. I came back around 12:30 and nothing was clean. I called the following morning and requested them to please come and clean before 1pm because both children nap in the afternoon and again came back to a dirty room- for the amount of mold, mildew, and dirt that was in our room I expected a quicker response and disappointed our room wasn’t cleaned once during our whole stay. Room numbers on the side of the building was covered by trees which made it hard to read. The pool isn’t handicap accessible, which made bringing the stroller in very difficult. Hot tub was down. No towels. Location is good. The manager did get 10 percent off my first night but honestly after all that I would not be returning or recommending.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kayla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really nice
Stayed 1 night in Jul 2024

8/10 Good

Anthony

Disliked: Cleanliness
Stayed 2 nights in Jul 2024

2/10 Terrible

gregory

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience
Stayed 3 nights in Jul 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good except 100. Pet fee
Stayed 2 nights in Jul 2024

10/10 Excellent

Elaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at The Residences at Biltmore was a wonderful surprise. The price was very affordable and staying in a suite was far better and more comfortable than an individual room. The location was the most convenient for dining and touring Biltmore grounds. Check-in was easy as well as the check-out process.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kristin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place the only complaint is that the TVs were not working. Bathrooms are great! Love the kitchen!
Stayed 1 night in Jul 2024

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, close to Biltmore.
Stayed 1 night in Jul 2024