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Red Roof Inn Hendersonville

2.0 star property

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Photo gallery for Red Roof Inn Hendersonville

Lobby
Lobby
Combined shower/tub, hair dryer, towels, soap
Superior Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

Map
240 Mitchelle Drive, Hendersonville, NC, 28792
  • Blue Ridge Mall
    ‪13 min walk‬
  • Pardee Hospital
    ‪5 min drive‬
  • Burntshirt Vineyards
    ‪6 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪13 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 2 Double Beds, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Red Roof Inn Hendersonville

Hendersonville hotel with free in-room WiFi
Coffee/tea in a common area, a 24-hour front desk, and a TV in a common area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Red Roof Inn Hendersonville offers 49 accommodations with hair dryers and irons/ironing boards. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Hendersonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Red Roof Inn Hendersonville features a vending machine, coffee/tea in a common area, and a television in a common area. Wireless Internet access is complimentary. Complimentary uncovered self parking is available on site.

Red Roof Inn Hendersonville has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 2002
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Hendersonville Hotel
Red Roof Inn Hotel Hendersonville
Red Roof Inn Hendersonville Hotel Hendersonville
Hendersonville Red Roof Inn
Red Roof Inn Hendersonville
Red Roof Inn Hendersonville Hotel
Red Roof Inn Hendersonville Hendersonville
Red Roof Inn Hendersonville Hotel Hendersonville

Red Roof Inn Hendersonville Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 291 out of 1000 reviews
Rating 8 - Good. 334 out of 1000 reviews
Rating 6 - Okay. 194 out of 1000 reviews
Rating 4 - Poor. 91 out of 1000 reviews
Rating 2 - Terrible. 90 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

chad

Stayed 2 nights in Jan 2025

6/10 Okay

Arlica

Stayed 1 night in Jan 2025

2/10 Terrible

Frederick

Liked: Room comfort
Disliked: Staff & service

Intolerable Conditions

From the moment we arrived the woman on night shift was very disrespectful as if it were our fault she was compelled to work there. She spoke so soft i could not hear her at all because she refused to leave her seat and come to the counter. Once we arrived at the room the room was clean and prepared well. The Television was not working at all, I informed the clerk and she was going to change it but for the fact they were full. She indicated that she would pass the problem to the day clerk. The next day of our 2 of a 4 day stay, the TV was not fixed and there were no bath towels in the room or the desk. That will be my last stay at Red Roof.
Stayed 2 nights in Jan 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Noisy
Stayed 1 night in Jan 2025

4/10 Poor

Sadie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

It had a bed at least.

Got in at 3am and checked in. The clerk at night was nice enough. The environment was off somehow. They had rules typed on a sheet of paper I think people stay there for long periods. Makes sense after all the floods. The room was clean at least. When I checked out the next morning there was a women behind the desk arguing on the phone about codes she said that there was no way her codes didn’t work since they were suppose to be full access ones I only heard so much cause she was loud and passive aggressive paying no attention that I was there. The clerk on duty didn’t check me out till they manually checked my room before I left so I had to stand there watching and listening. Saw her name tag as well. I had to call the hotel a few days later due to my deposit being added then removed from my bank account rather then the other way around. It was the same women from before no mistake. I tried to explain what had happened to her and she just kept telling me to call my bank (which I had already done) I asked for the mangers name and she gave me the one I saw on the name tag I saw at check out. She was trying to pretend that she would have the “manager” ie her call me back. I ended up calling red roof customer service after. Got a very nice man that transferred me to someone who also told me to call my bank. For the record the deposit and the money removed was from from same place but different accounts. Confirmed by my bank. Something shady is going on there.
Stayed 1 night in Jan 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Jan 2025

10/10 Excellent

Julie

Stayed 1 night in Jan 2025

6/10 Okay

Amanda

Traveled with family
Stayed 1 night in Dec 2024

8/10 Good

James

Traveled with family
Stayed 2 nights in Dec 2024

2/10 Terrible

Gregory

Stayed 4 nights in Dec 2024

10/10 Excellent

Jean

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 7 nights in Nov 2024

4/10 Poor

Mario

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the smell to spices in the room as very bad, when turn on ac/heat unit it smells to mold, and it was very noisy. bathroom door handle was loose, floor was duty, shower head was broke,
Stayed 2 nights in Dec 2024

10/10 Excellent

George A.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Stayed 1 night in Dec 2024

10/10 Excellent

WENDY, Travelers Rest

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is the TV wasn't working
Stayed 1 night in Dec 2024

2/10 Terrible

Patricia

There was a barking dog on the 2nd floor just doors away from us that barked from 2 am to 4 am. The nighttime desk person did not address the issue even though guests were yelling down the hallway to be quiet!
Stayed 1 night in Dec 2024

10/10 Excellent

Joanne

Stayed 2 nights in Nov 2024

6/10 Okay

Carla

Traveled with family
Liked: Staff & service
The water leaked in the sink, the floors were not clean, the toilet wobbled when you sit down, the tv had been reset and took twenty minutes to reprogram, there was a stick propped in the window to keep anyone from coming in from the outside.
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Nicole

Business traveler
Liked: Cleanliness
Disliked: Staff & service

Double Charged 1315.08 from my booking

The Lack of Customer Service at Red Roof Inn from the People at the Hotel in Hendersonville N.C.to the Customer Service People,Up To and Including Senior Executives is by far the Worst I have Ever Experienced..They Truly Put the Customer Last.Their Outlook is The Customer is Always Wrong. ‘There is Nothing We Can Do’ is their Preferred Answer. I was Double Charged for a 12 day stay. (Over$1300.00) They Collected the Money at the Hotel. Now they say that can Not happen. I have the Proof from my bank that they Were Paid. They Refuse to Check or acknowledge their Deposits or their Monthly Profit and Loss Statements.They would see the Overage at that point. My Bank has Opened a Dispute. I have Written the Better Business Bureau. My next step is to include My Attorney in the Conversation.. clearly their CEO Zack Gharib has a Business Model that does NOT include Outstanding Customer Service. This Outlook will not serve the company well. In such a Competitive Business Environment the only way to increase your market share is to Appreciate Your Customer and Win them to Your Location.. Red Roof Inn Hendersonville, NC has caused ALL Red Roof Inns to Lose This Customer and All of their Networks.
Stayed 13 nights in Oct 2024

8/10 Good

Amy

Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
So easy to access. Safe and clean
Stayed 1 night in Nov 2024

8/10 Good

Carla

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Kris

Liked: Staff & service
Stayed 6 nights in Oct 2024