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Mountain Inn & Suites

2.5 star property

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Photo gallery for Mountain Inn & Suites

Exterior
Point of interest
Lobby lounge
Hiking
Hiking

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
755 Upward Rd, Flat Rock, NC, 28731
  • Western North Carolina Air Museum
    ‪5 min drive‬
  • Flat Rock Playhouse
    ‪6 min drive‬
  • Bonclarken Conference Center
    ‪7 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, pillowtop beds, blackout drapes

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, pillowtop beds, blackout drapes

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

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Front of property - evening/night

The Lodge at Flat Rock

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  • Breakfast included
  • Pet friendly
  • Parking included
4.9 out of 5, Exceptional, (1158)
The price is $149
per night
$167 total
includes taxes & fees
Mar 1 - Mar 2
The Lodge at Flat Rock

About this property

Mountain Inn & Suites

Flat Rock hotel with free breakfast
A 24-hour business center, coffee/tea in a common area, and a microwave in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a refrigerator in a common area, a business center, and concierge services are onsite.
Mountain Inn & Suites offers 67 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. A complimentary breakfast is offered each morning. This Flat Rock hotel also offers a vending machine, multilingual staff, and a picnic area. Complimentary self parking is available on site. Guests can use the health club at a partner property.

Mountain Inn & Suites is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Sofa beds are only available in select rooms.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per stay, plus a deposit of USD 25 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
18 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 25 per stay
  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Mountain Inn Flat Rock
Mountain Flat Rock
Mountain Inn Suites Flat R
Mountain Inn Suites
Mountain Inn Suites FlatRock
Mountain Inn Suites Flat Rock
Mountain Inn Suites
Mountain Inn & Suites Hotel
Mountain Inn & Suites Flat Rock
Mountain Inn & Suites Hotel Flat Rock

Mountain Inn & Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 795 out of 1004 reviews
Rating 8 - Good. 171 out of 1004 reviews
Rating 6 - Okay. 21 out of 1004 reviews
Rating 4 - Poor. 9 out of 1004 reviews
Rating 2 - Terrible. 8 out of 1004 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bill

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Stayed 2 nights in Jun 2024

8/10 Good

john

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

larry

Stayed 1 night in Sep 2024

10/10 Excellent

Dorothy

Stayed 1 night in Sep 2024

10/10 Excellent

ANNE

Stayed 2 nights in Sep 2024

8/10 Good

Robert

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms most important, friendly staff very helpful
Stayed 1 night in Sep 2024

8/10 Good

Antonette, Boca Raton

Stayed 3 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel
This is a beautiful and friendly property. The room was comfortable, everything (TV, bathroom facilities, etc.) worked, and the entire facility was very clean. During our visit, Hurricane Helene moved across the area, and the hotel lost power. The staff did everything they could to make sure everyone was safe. When we left, the property had no damage despite high winds and flooding rainfall. At checkout, the staff could not print a receipt for us but promised to email us one when the electricity was restored. They were also allowing guests to wait out the storm in the lobby and breakfast areas. Overall, we were highly impressed by Mountain Inn and Suites, and we recommend it to anyone looking for a restful getaway.
Stayed 2 nights in Sep 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service
Very nice. Staff great
Stayed 1 night in Sep 2024

10/10 Excellent

Mary

Traveled with family
I loved everything about the stay at Mountain Inn. The room and staff were the best. I would have liked a bar or two in shower to help me step across bathtub to get in and out because I am elderly, but don’t need handicap room.
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Breakfast was very good. Courteous employees. We had a wonderful stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very clean and the staff was great. The only reason I didn't give 5 stars was the very terrible breakfast options. We ended up going to a grocery store to purchase breakfast foods for our stay.
Stayed 4 nights in Sep 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and the staff was wonderful! We sat in the lounge area for hours enjoying fellowship and the fresh mountain air.
Stayed 3 nights in Sep 2024

10/10 Excellent

Celeste

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time.
Stayed 2 nights in Sep 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Dorothy

Liked: Amenities
Good location for Dlat Rock and Hendersonville.
Stayed 1 night in Sep 2024

10/10 Excellent

Cynthia

Traveled with family
We are repeat customers. Everything top notch! Including staff!
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Damp Room
The lobby was nice and enjoyable to hang out there. The room was damp, event with the ac running. The shower made a loud noise when you turned it on. It seemed that at some point the bathroom counter fell, broke the tile, and they just reconnected it. We've stayed here before and never had issues but it may be time to update.
Stayed 3 nights in Aug 2024

8/10 Good

TROY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice hotel. The staff was super friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, affordable, clean room, had the feel of a family run hotel. I found the facilities and the room to be very clean and well maintained. TV could be larger for sure but would not stop me from staying here again. I would definitely recommend this hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

SUSAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mother, daughter and granddaughter who wecomed us were precious, funny and accommidating. So enjoyed them.
Stayed 1 night in Sep 2024

8/10 Good

Diane

Liked: Staff & service
Very helpful staff.
Stayed 2 nights in Sep 2024