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Kimpton Hotel Arras by IHG

4.0 star property

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Room, 2 Queen Beds, Mountain View | Frette Italian sheets, premium bedding, down comforters, minibar
Exterior
Luxury Suite, 1 King Bed, Mountain View | Frette Italian sheets, premium bedding, down comforters, minibar
Frette Italian sheets, premium bedding, down comforters, minibar
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
7 Patton Avenue, Asheville, NC, 28801
  • Pack Square
    ‪3 min walk‬
  • The Orange Peel
    ‪6 min walk‬
  • Harrah's Cherokee Center - Asheville
    ‪6 min walk‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed, Mountain View

Frette Italian sheets, premium bedding, down comforters, minibar

Room, 1 King Bed, Mountain View

  • Mountain view
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Frette Italian sheets, premium bedding, down comforters, minibar

Room, 1 King Bed, City View

  • City view
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

Room, 2 Queen Beds, Mountain View | Frette Italian sheets, premium bedding, down comforters, minibar

Room, 2 Queen Beds, Mountain View

  • Mountain view
  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Essential)

Designer toiletries, hair dryer, bathrobes, slippers

Room (Essential)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Designer toiletries, hair dryer, bathrobes, slippers

Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Frette Italian sheets, premium bedding, down comforters, minibar

Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications)

Frette Italian sheets, premium bedding, down comforters, minibar

Room, 1 King Bed, Accessible (Communications)

  • Mountain view
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Communications)

Frette Italian sheets, premium bedding, down comforters, minibar

Room, 2 Queen Beds, Accessible (Communications)

  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

Frette Italian sheets, premium bedding, down comforters, minibar

Room, 2 Queen Beds, City View

  • City view
  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Mountain View

Frette Italian sheets, premium bedding, down comforters, minibar

Studio Suite, 1 King Bed, Mountain View

  • Mountain view
  • 603 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Frette Italian sheets, premium bedding, down comforters, minibar

Studio Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 599 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, City View

Frette Italian sheets, premium bedding, down comforters, minibar

Studio Suite, 1 King Bed, City View

  • City view
  • 599 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Mountain View

Luxury Suite, 1 King Bed, Mountain View | Frette Italian sheets, premium bedding, down comforters, minibar

Luxury Suite, 1 King Bed, Mountain View

  • 649 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Mobility Accessible (Communications)

Frette Italian sheets, premium bedding, down comforters, minibar

Studio Suite, 1 King Bed, Mobility Accessible (Communications)

  • 599 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Kimpton Hotel Arras by IHG

4-star hotel in Downtown Asheville
2 restaurants, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a snack bar/deli, valet parking, and coffee/tea in a common area.
Kimpton Hotel Arras by IHG offers 128 accommodations with minibars and safes. Beds feature Frette Italian sheets, down comforters, and premium bedding. Televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kimpton Hotel Arras by IHG features a 24-hour fitness center and complimentary bicycles. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary.

This 4-star property offers access to a business center. Event facilities measuring 3000 square feet (279 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and tour/ticket assistance. Onsite parking is available (surcharge).

Kimpton Hotel Arras by IHG is a smoke-free property.

A complimentary manager's reception is offered each day.
Bargello - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
District 42 - This cocktail bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 32 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 16 to 30 for adults and USD 16 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bargello
  • District 42

Things to do

  • 24-hour gym
  • Free bicycle rentals

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,000 square feet of conference space
  • Business center

Outdoors

  • Firepit
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 16 to 30 for adults, and USD 16 to 25 for children
  • Valet parking fee: USD 32 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Kimpton Hotel Arras
Kimpton Arras By Ihg Asheville
Kimpton Hotel Arras by IHG Hotel
Kimpton Hotel Arras an IHG Hotel
Kimpton Hotel Arras by IHG Asheville
Kimpton Hotel Arras by IHG Hotel Asheville

Kimpton Hotel Arras by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 882 out of 1012 reviews
Rating 8 - Good. 83 out of 1012 reviews
Rating 6 - Okay. 23 out of 1012 reviews
Rating 4 - Poor. 11 out of 1012 reviews
Rating 2 - Terrible. 13 out of 1012 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Very clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean Friendly helpful staff
Stayed 1 night in Feb 2025

6/10 Okay

FRED

Had to cancel our trip due to wildfires. It was to late to cancel the reservation.
Stayed 1 night in Jan 2025

8/10 Good

Faris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Samlaut

Stayed 1 night in Feb 2025

10/10 Excellent

Kale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kelly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Abby

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Casey

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff, valet, check-in, and hospitality, were incredibly friendly, accommodating, and knowledgeable! The esthetic of the entire property was stunning!
Stayed 1 night in Jan 2025

10/10 Excellent

eric

Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Frank

Liked: Amenities
Staff was very helpful, efficient and friendly.
Stayed 1 night in Jan 2025

8/10 Good

Keyvan

Stayed 3 nights in Jan 2025

10/10 Excellent

Barry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff and very comfortable room. Great location!
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great dinner at Posana just across the street and dessert at French Broad Chocolate.
Stayed 1 night in Jan 2025

10/10 Excellent

Vanessa

Stayed 3 nights in Jan 2025

8/10 Good

Victor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a nice stay

We found the Arras property last year and did another trip this Jan. The staff is always so incredibly nice and ready to assist. Hotel is well positioned to walk to lots of restaurant choices downtown. We did have some room issues this trip. The TV screen was dying and not really usable for a good portion of the stay. It took a couple calls to get it switched out so we didn't have a TV for half our stay. I was also disappointed to find the soaking tub's drain plug was broken and would not hold water in the tub. Nice rooms, but seeing a little wear. A few challenges, but we would still recommend the Arras. The staff (and especially Valet team) make the stay so enjoyable.
Stayed 2 nights in Jan 2025

10/10 Excellent

Macee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern, trendy and convenient hotel

In for a NYE wedding - stayed in a suite - was a great experience all around!
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Galen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Chuck

Traveled with group
Nice location
Stayed 2 nights in Jan 2025