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Hotel Indigo Asheville Downtown by IHG

3.5 star property
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Suite, 2 Bedrooms | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Exterior
Point of interest
Exterior
Suite, 2 Bedrooms | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Parking available
  • Laundry
  • Housekeeping
$123
includes taxes & fees
Sep 3 - Sep 4

Explore the area

View in a map
151 Haywood Street, Asheville, NC, 28801
  • Harrah's Cherokee Center - Asheville
    ‪3 min walk‬
  • The Orange Peel
    ‪12 min walk‬
  • University of North Carolina at Asheville
    ‪3 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪19 min drive‬

Room options

View all photos for Room, Mobility Accessible (Communications, Roll-In Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, Mobility Accessible (Communications, Roll-In Shower)

  • 406 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, Mobility Accessible (Communications, Roll-In Shower)

Free toiletries, hair dryer, towels

Room, Mobility Accessible (Communications, Roll-In Shower)

9.6 out of 10
Exceptional
(16 reviews)
  • 406 sq ft
  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

9.0 out of 10
Wonderful
(4 reviews)
  • 448 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 415 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Hearing Accessible

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Hearing Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 415 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Queen Bed

7.6 out of 10
Good
(4 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room

9.0 out of 10
Wonderful
(7 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 448 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Hearing Accessible

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed, Hearing Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(27 reviews)
  • 443 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Bath Shower Combination)

Suite, 1 Bedroom (Bath Shower Combination) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom (Bath Shower Combination)

  • 676 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 2 Queen Beds

9.8 out of 10
Exceptional
(21 reviews)
  • 493 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(8 reviews)
  • 689 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Queen Beds (Bath Shower Combination)

Premium Room, 2 Queen Beds (Bath Shower Combination) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 2 Queen Beds (Bath Shower Combination)

10.0 out of 10
Exceptional
(9 reviews)
  • 552 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(68 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Bath Shower Combination)

Suite, 1 King Bed (Bath Shower Combination) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed (Bath Shower Combination)

10.0 out of 10
Exceptional
(6 reviews)
  • 578 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 2 Bedrooms

  • 1987 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Panoramic Suite, 1 Bedroom (View)

Panoramic Suite, 1 Bedroom (View) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Panoramic Suite, 1 Bedroom (View)

10.0 out of 10
Exceptional
(1 review)
  • 896 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

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About this property

Hotel Indigo Asheville Downtown by IHG

3.5-star hotel in Downtown Asheville
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking. Limited housekeeping is available.
Hotel Indigo Asheville Downtown by IHG offers 116 accommodations with safes and coffee/tea makers. 55-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 865 square feet (80 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge). A total renovation of this property was completed in June 2024.

Hotel Indigo Asheville Downtown by IHG has designated areas for smoking.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
OneFIFTYone Kitchen & Bar - This restaurant serves breakfast, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 1 to 30 for adults and USD 1 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • oneFIFTYone Kitchen & Bar

Things to do

  • 24-hour gym

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 865 square feet of conference space
  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas
  • Renovated entire property - June 2024

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 1.00 to 30 for adults, and USD 1.00 to 30 for children
  • Covered valet parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Limited housekeeping is provided every 2 days.

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo ASHEVILLE DOWNTOWN
Indigo ASHEVILLE DOWNTOWN

Hotel Indigo Asheville Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 672 out of 1015 reviews
Rating 8 - Good. 200 out of 1015 reviews
Rating 6 - Okay. 84 out of 1015 reviews
Rating 4 - Poor. 32 out of 1015 reviews
Rating 2 - Terrible. 27 out of 1015 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place very nice folks. Rooms could use a microwave and maybe more food options at bar area but other than that was a great place. Thank you
Stayed 2 nights in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a mini vaca and the people, valet were all great.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Oswaldo

Liked: Property conditions & facilities
Disliked: Amenities
Pretty new and updated. Staff totally disengaged and uncaring. They are there to answer the phone. Could not recommend any thing to a guest, shrugged their shoulders about every thing. everything was an impossition all were different versions in nonconformist and extreme. Had no cash, only accepted cards. Breakfast was expensive and they brought the food, not on a tray but holding a plate on each hand and balancing by placing his thumb ON THE ACTUL FOOD. WEEK DAY BREAKFAST ENDED AT 10 AM ON WEEKENDS AT ELEVEN. THEY DONT MENTION IT AT ANY TIME "THEere IS A SIGN CLOSE TO THE ELEVEATOR AREA". With attitude and look of why are you bathering me. They were all not trainedat all in any kind of service... or their parents. They acted and dressed like hippies of the sixtiex and did not give a Darn. If we asked anything about the car they said they dont know anything about them. they said "they work for a different company so we have nothing to do w them". Of Course those attendants were better trained and much more helpful and empathetic and friendly. (because they are with a differen t company) I will never stay there again and will not recommend it to anyone. The room maids were wonderful!
Stayed 4 nights in Apr 2025

10/10 Excellent

Darlene

Traveled with partner
Liked: Property conditions & facilities
Would stay here again
Stayed 2 nights in May 2025

6/10 Okay

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Uncomfortable beds

The rooms have been renovated but the beds are hard as rock and super uncomfortable. I didn’t get much sleep because of the mattress.
Stayed 1 night in May 2025

4/10 Poor

Isabella

Liked: Staff & service
Stayed 1 night in May 2025

6/10 Okay

James

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This hotel is in a good location and the rooms are large. However, the water pressure is so low that showering is difficult. Also, the breakfast offering of ordering at a bar and taking it to the table is not very convenient or pleasurable. Give me a buffet or serve me please.
Stayed 1 night in May 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay - only comment the entrance into the parking at the front is small, valet only, cars backed up on street trying to get onto property - after initial checkin valet was able to keep up with demand
Stayed 2 nights in May 2025

10/10 Excellent

Cathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at Hotel Indigo and it was really great. I admit that we did do valet parking (easy) so I don't know how easy it would be to do something different with your car. But the hotel is so clean, staff very welcoming, comfortable rooms, etc. The best part was being walking distance to shops, restaurants, etc. We loved our stay!
Stayed 1 night in May 2025

10/10 Excellent

Claudia

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was fantastic. Staff was excellent. When visiting, it's important to note that Asheville businesses mostly open between 10a-11a. There is also not much to do at night unless you like bars. Fantastic hiking in Smokey Mountain National Park and Pisgah National Forest. Also highly recommend Biltmore Estate.
Stayed 3 nights in May 2025

10/10 Excellent

Iris

Liked: Staff & service, property conditions & facilities
In noisy room over highway. Lots of availability in hotel and not cool
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Angie

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities
Beautiful property with beautiful views
Stayed 1 night in May 2025

8/10 Good

heather

Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

dawn, Asheville

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Bita

Liked: Amenities
I love Hotel Indigo! The room and the view is beautiful! The staff very friendly and helpful! I will definitely stay here again! Great Central location to restaurants and bars!
Stayed 1 night in May 2025

10/10 Excellent

Tanya

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great and the staff was awesome ! Would definitely stay here again. We have a wonderful time.
Stayed 2 nights in Apr 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No free parking

Everything at the Hotel Indigo was good except that they charged $30.00 per night for parking. City parking down the street was $15.00 a night.
Stayed 3 nights in Apr 2025

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Room very nice lived big shower
Stayed 1 night in Apr 2025

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Neil

Liked: Amenities
Location, room, amenities, service all great. A microwave in room could help, however, I knew there wasn’t one before I booked. The only issue I had was parking. (And it was made very clear to me the valet service had “nothing” to do with the hotel. The messaging app works fine, I think it’s more the customers. People call for their car, then don’t leave the room. There is only room for about 5 cars, if you don’t come get your car in a timely fashion you block everyone from getting out. I haven’t come up with a solution yet. Working on it! :)
Stayed 2 nights in Apr 2025