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Hotel Indigo Asheville Downtown by IHG

3.5 star property

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Photo gallery for Hotel Indigo Asheville Downtown by IHG

Suite, 2 Bedrooms | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Exterior
Exterior
Reception
Suite, 2 Bedrooms | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Parking available
  • Laundry

Explore the area

Map
151 Haywood Street, Asheville, NC, 28801
  • Harrah's Cherokee Center - Asheville
    ‪3 min walk‬
  • The Orange Peel
    ‪12 min walk‬
  • University of North Carolina at Asheville
    ‪3 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪19 min drive‬

Room options

View all photos for Room, Mobility Accessible (Communications, Roll-In Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, Mobility Accessible (Communications, Roll-In Shower)

  • 406 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, Mobility Accessible (Communications, Roll-In Shower)

Free toiletries, hair dryer, towels

Room, Mobility Accessible (Communications, Roll-In Shower)

9.6 out of 10
Exceptional
(16 reviews)
  • 406 sq ft
  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

9.0 out of 10
Wonderful
(4 reviews)
  • 448 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 415 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Hearing Accessible

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Hearing Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 415 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Queen Bed

7.6 out of 10
Good
(4 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room

9.0 out of 10
Wonderful
(7 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 448 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Hearing Accessible

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed, Hearing Accessible

10.0 out of 10
Exceptional
(1 review)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(26 reviews)
  • 443 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Bath Shower Combination)

Suite, 1 Bedroom (Bath Shower Combination) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom (Bath Shower Combination)

  • 676 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 2 Queen Beds

9.8 out of 10
Exceptional
(20 reviews)
  • 493 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(7 reviews)
  • 689 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 2 Queen Beds (Bath Shower Combination)

Premium Room, 2 Queen Beds (Bath Shower Combination) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 2 Queen Beds (Bath Shower Combination)

10.0 out of 10
Exceptional
(9 reviews)
  • 552 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(64 reviews)
  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Bath Shower Combination)

Suite, 1 King Bed (Bath Shower Combination) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed (Bath Shower Combination)

10.0 out of 10
Exceptional
(4 reviews)
  • 578 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 2 Bedrooms

  • 1987 sq ft
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Panoramic Suite, 1 Bedroom (View)

Panoramic Suite, 1 Bedroom (View) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Panoramic Suite, 1 Bedroom (View)

10.0 out of 10
Exceptional
(1 review)
  • 896 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Similar properties

Reception

Cambria Hotel Downtown Asheville

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.8 out of 5, Exceptional, (1005)
$148 nightly
The price is $148 total
includes taxes & fees
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About this property

Hotel Indigo Asheville Downtown by IHG

3.5-star hotel in Downtown Asheville
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking. Limited housekeeping is available.
Hotel Indigo Asheville Downtown by IHG offers 116 accommodations with safes and coffee/tea makers. 55-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 865 square feet (80 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge). A total renovation of this property was completed in June 2024.

Hotel Indigo Asheville Downtown by IHG has designated areas for smoking.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
OneFIFTYone Kitchen & Bar - This restaurant serves breakfast, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 1 to 18 for adults and USD 1 to 18 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • oneFIFTYone Kitchen & Bar

Things to do

  • 24-hour gym

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 865 square feet of conference space
  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 13 floors
  • Banquet hall
  • Built in 2009
  • Designated smoking areas
  • Renovated entire property - June 2024

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 1.00 to 18 for adults, and USD 1.00 to 18 for children
  • Covered valet parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Limited housekeeping is provided every 2 days.

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo ASHEVILLE DOWNTOWN
Indigo ASHEVILLE DOWNTOWN

Hotel Indigo Asheville Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 648 out of 1002 reviews
Rating 8 - Good. 208 out of 1002 reviews
Rating 6 - Okay. 90 out of 1002 reviews
Rating 4 - Poor. 32 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Stayed 1 night in Mar 2025

10/10 Excellent

Taylor

Liked: Cleanliness, amenities, property conditions & facilities
Very nice
Stayed 3 nights in Jan 2025

4/10 Poor

Sergio

Stayed 2 nights in Feb 2025

8/10 Good

Ronald

Stayed 1 night in Mar 2025

10/10 Excellent

Galen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rob greeted me and my partner and was a helpful guy. He went above any beyond for us.
Stayed 1 night in Mar 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Stacia

Nothing like Asheville
Stayed 1 night in Mar 2025

10/10 Excellent

Dahn

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Elvir

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean ,close to everything
Stayed 4 nights in Mar 2025

10/10 Excellent

Shuwn

Business traveler
Liked: Cleanliness, amenities
Great service,great bartender,great everything.i love this hotel !!!
Stayed 1 night in Mar 2025

8/10 Good

René

Stayed 1 night in Mar 2025

10/10 Excellent

Robert W

Stayed 1 night in Feb 2025

8/10 Good

Julia

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

TOM

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Charging for valet service and not having it as part of the cost is deceptive. Then the staff gave me corporate speak rather than acknowledge the issue. Heater blew ice cold and controls didn't work. No one answered the service call. Put me in a new room luckily it didn't blow ice cold and the controls didn't work. Finally, paid for the valet, but app didn't work to request my car. Oops not finally, the coffee we were told would be available with a comp breakfast was available if you paid for it. IHS won't see me again anywhere!
Stayed 1 night in Mar 2025

10/10 Excellent

ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

our go to

we’e stayed there many times:dog friendly/great location/update recently/good breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Madhura

Liked: Cleanliness
Beautiful view, a bit far but still walkable to downtown
Stayed 2 nights in Dec 2024

4/10 Poor

Casey

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Eric

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 2 nights in Feb 2025

6/10 Okay

Tonya

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Saundra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Asheville

It was such a wonderful stay. The staff was just amazing. So friendly and accommodating. the room was spacious and very clean. We had breakfast on property and I highly recommend adding the meal voucher. Location was a bonus. The entire experience was perfection.
Stayed 2 nights in Feb 2025

8/10 Good

Cecil

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the hotel being downtown and accessible to restaurants. I didn’t like having to pay for parking and breakfast.
Stayed 2 nights in Feb 2025

8/10 Good

Tonya

Traveled with family
Liked: Cleanliness
Valet Parking was not listed on the hotel information sheet where the pet fee is listed, you have to go to an embedded informational page on parking and transportation. The booking site listed parking "on-site" which did not list a fee. The 3 other guests that also checked in during my time in the lobby did not know of the added fee so this is so misleading and I will be visiting again and will not stay at your establishment because of the added parking fee. I paid for the breakfast and our Saturday morning service was so slow, a waiter came to our table 3 times to ask if we have ever been served. We waited about 15plus minutes just to get a menu. The waitress brought our juice and RAN back to the bar to get straws and could not multiple task and think about what was needed for a drink. We did give them another chance on Sunday and sat waiting for menus that we decided we could not go through that wait again and left to purchase another meal while on the road.

6/10 Okay

Alison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too many Logistics issues with having to check out by 11:00 but needing a place to park. Having to pay extra for parking and then not even getting 24 hours of parking was a pain. They charged a late fee and told me I would get reimbursed and did not. Ended up paying $42 for parking. They have to figure out a better way with this. Also don't pay for breakfast with the reservation as it's not worth it.
Stayed 1 night in Feb 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025