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Hilton Garden Inn - Asheville South

3.0 star property

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Photo gallery for Hilton Garden Inn - Asheville South

Terrace/patio
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
Front of property
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Free airport shuttle
  • Housekeeping

Explore the area

Map
9 Rocky Ridge Road, Asheville, NC, 28806
  • Asheville Outlets
    ‪10 min walk‬
  • Biltmore Park Town Square
    ‪8 min drive‬
  • Biltmore Estate
    ‪18 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Drinks and Snacks)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed (Drinks and Snacks)

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower) | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Hearing & Mobility)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower, Hearing & Mobility)

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Lobby

Hampton Inn & Suites Asheville Biltmore Area

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, (1000)
The price is $175
per night
$198 total
includes taxes & fees
May 23 - May 24
Hampton Inn & Suites Asheville Biltmore Area

About this property

Hilton Garden Inn - Asheville South

3-star hotel in West Asheville
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, dry cleaning, a 24-hour front desk, and express check-out are onsite.
Hilton Garden Inn - Asheville South offers 111 accommodations with coffee/tea makers and designer toiletries. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This business-friendly hotel also offers a fitness center, a terrace, and complimentary newspapers in the lobby. Complimentary self parking is available on site, along with a car charging station.

Hilton Garden Inn - Asheville South is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning.
The Garden Grill and Bar - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available for a fee: USD 9.90 to 15.95 for adults and USD 6.95 to 7 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Garden Grill and Bar

Things to do

  • Gym

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 9.90 to 15.95 for adults, and USD 6.95 to 7.00 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80.4672 km) of the property will not be allowed to check in
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Asheville Asheville
Hilton Garden Inn - Asheville South Hotel
Hilton Garden Inn - Asheville South Asheville
Hilton Garden Inn - Asheville South Hotel Asheville

Hilton Garden Inn - Asheville South Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 580 out of 789 reviews
Rating 8 - Good. 126 out of 789 reviews
Rating 6 - Okay. 44 out of 789 reviews
Rating 4 - Poor. 20 out of 789 reviews
Rating 2 - Terrible. 19 out of 789 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

daniel

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great outdoor patio area
Stayed 2 nights in Apr 2025

10/10 Excellent

Damian

Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was simple, staff was really nice. The lobby and hallways were extremely clean. Our room was perfect with a great view. Also very clean. We decided to eat in the lobby restaurant. It was excellent, simple menu, simple food, and great staff there as well. Cocktails on the patio with gas fire pits. Relaxing, clean and quiet. Six stars
Stayed 1 night in Apr 2025

10/10 Excellent

Phillip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Carmen

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Bathroom, bed, sheets, carpeting were all very clean. The staff was kind and friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Amber

Stayed 1 night in Apr 2025

2/10 Terrible

Anna

Stayed 1 night in Mar 2025

10/10 Excellent

Bill

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Gerard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk lady was engaging courtesy and very funny. After 10 hours of driving she was a delight. Wish i would have remembered her name !
Stayed 1 night in Mar 2025

10/10 Excellent

JONATHAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lucas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Mar 2025

10/10 Excellent

Darlene

Traveled with family
Liked: Amenities
The property was exceptionally clean! Yeah!!
Stayed 1 night in Mar 2025

4/10 Poor

Emily

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I drove 12 hours to North Carolina and wanted nothing but to relax and sleep at the hotel before I had to make the 12 hour drive back home. Between the power going out for at least 6 hours (it went out at 4am and was still out when I left around 10am) and their extremely loud housekeeping staff, I barely got any sleep. While the power going out was due to the weather and wasn’t anything in their control, they should have a back up generator or something. The housekeeping staff continuously slammed doors every 1-2 minutes starting at around 8am which woke me up. They also were having really loud conversations right outside my door. I know it was housekeeping because I could see them through my peep hole with their cleaning carts. The food I purchased from their mini store in the lobby upset my stomach. And the beds were extremely uncomfortable. The only reason I didn’t give them 1 star was because the room was very clean and the drink I ordered was good.
Stayed 2 nights in Mar 2025

8/10 Good

Cheryl

Stayed 1 night in Mar 2025

10/10 Excellent

Terry

Stayed 1 night in Jan 2025

8/10 Good

kim

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was very nice. I would stay there again.
Stayed 1 night in Dec 2024

10/10 Excellent

Woodrow

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet place to stay
Stayed 1 night in Dec 2024

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. The rooms were clean. Overall rating is excellent.
Stayed 2 nights in Dec 2024

6/10 Okay

Melody

Traveled with family
Liked: Cleanliness

Breakfest was not a good value . poor quality.

Stayed 1 night in Nov 2024

2/10 Terrible

Tammy

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Unsatisfied

We arrived to check in the guy at desk had no idea what he was doing. Said the room was going to be almost $400 then he said an additional $85 for the puppy. We were going to leave and not stay because the charge I was told while booking and holding the room was much lower. Then he said it would be around $199 which my mom paid on her Hilton Honors card because she had points. Now I have a bill on my card for $303.97 I will be disputing this charge and leaving a terrible review for the lack of customer service and the additional charges and nit to mention the water was completely shut off on us.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely phenomenal all the way around. Friendly staff. Very nice little courtyard as well.
Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Would stay there again if in the area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kellie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd time staying
Stayed 3 nights in Sep 2024

4/10 Poor

Dapindra Singh

Traveled with partner
Liked: Amenities
Disliked: Cleanliness
Not worth it. Rooms giving some bad odor. Not cleaned during stay They also did not give us the room which was booked. Would avoid such hotel again
Stayed 2 nights in Sep 2024