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Haywood Park Hotel, an Ascend Collection Hotel

2.5 star property

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Photo gallery for Haywood Park Hotel, an Ascend Collection Hotel

Lobby
Lobby sitting area
Lunch, dinner, brunch served; French cuisine
Meeting facility
Grand Suite, 1 King Bed with Sofa Bed, Separate Living Room, City View, Jacuzzi Tub | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Housekeeping
  • Laundry
$143
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
1 Battery Park Ave, Asheville, NC, 28801
  • Harrah's Cherokee Center - Asheville
    ‪3 min walk‬
  • The Orange Peel
    ‪8 min walk‬
  • Biltmore Estate
    ‪9 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪19 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa Bed, Separate Living Area, Accessible (Transfer Shower)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Junior Suite, 1 King Bed with Sofa Bed, Separate Living Area, Accessible (Transfer Shower)

9.2 out of 10
Wonderful
(9 reviews)
  • 590 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Master King Bed with Sofa Bed, Single Person Jetted Tub, Pet Friendly

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Suite, 1 Master King Bed with Sofa Bed, Single Person Jetted Tub, Pet Friendly

9.6 out of 10
Exceptional
(34 reviews)
  • 475 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Suite, 1 King Bed with Sofa Bed, Separate Living Room, City View, Jacuzzi Tub

Grand Suite, 1 King Bed with Sofa Bed, Separate Living Room, City View, Jacuzzi Tub | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Grand Suite, 1 King Bed with Sofa Bed, Separate Living Room, City View, Jacuzzi Tub

10.0 out of 10
Exceptional
(11 reviews)
  • 1194 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe City View Suite, 1 King Bed with Sofa Bed, Separate Living/Ding Area, Shower only

Deluxe City View Suite, 1 King Bed with Sofa Bed, Separate Living/Ding Area, Shower only | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe City View Suite, 1 King Bed with Sofa Bed, Separate Living/Ding Area, Shower only

9.6 out of 10
Exceptional
(18 reviews)
  • 975 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 2 Queen Beds (Garden Tub, Sep. Shower, Pet Friendly)

Superior Suite, 2 Queen Beds (Garden Tub, Sep. Shower, Pet Friendly) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Suite, 2 Queen Beds (Garden Tub, Sep. Shower, Pet Friendly)

9.4 out of 10
Exceptional
(13 reviews)
  • 750 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 2 Queen Beds, City View (Separate Living/Dining, Shower only)

Deluxe Suite, 2 Queen Beds, City View (Separate Living/Dining, Shower only) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Suite, 2 Queen Beds, City View (Separate Living/Dining, Shower only)

9.8 out of 10
Exceptional
(6 reviews)
  • 940 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Master King Bed with Sofa Bed, Accessible, Pet Friendly, Shower only

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Executive Suite, 1 Master King Bed with Sofa Bed, Accessible, Pet Friendly, Shower only

8.8 out of 10
Excellent
(5 reviews)
  • 475 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa Bed, Garden Tub/Separate Shower, Pet Friendly

Superior Suite, 1 King Bed with Sofa Bed, Garden Tub/Separate Shower, Pet Friendly | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Superior Suite, 1 King Bed with Sofa Bed, Garden Tub/Separate Shower, Pet Friendly

9.2 out of 10
Wonderful
(17 reviews)
  • 750 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, No Sitting Area, Shower only

Standard Room, 2 Queen Beds, No Sitting Area, Shower only | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds, No Sitting Area, Shower only

9.4 out of 10
Exceptional
(16 reviews)
  • 380 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa Bed, Separate Living Area, Shower only

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Junior Suite, 1 King Bed with Sofa Bed, Separate Living Area, Shower only

9.2 out of 10
Wonderful
(7 reviews)
  • 590 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Haywood Park Hotel, an Ascend Collection Hotel

Hotel in Downtown Asheville
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Haywood Park Hotel, an Ascend Collection Hotel offers 48 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 43-inch plasma televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a fitness center.
The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Haywood Park Hotel, an Ascend Collection Hotel features a full-service spa and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities consist of a business center and 4 meeting rooms. This Art Deco hotel also offers a vending machine, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge), along with a car charging station.

Haywood Park Hotel, an Ascend Collection Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge between 9:00 AM and 1:00 PM on weekends.
Isa's French Bistro - This restaurant specializes in French cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered valet parking on site (USD 19 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Weekend cooked-to-order breakfast available 9:00 AM to 1:00 PM for a fee: USD 15 to 25 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Isa's French Bistro

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Shopping mall

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1923
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 60 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15.00 to 25.00 for adults, and USD 10.00 to 15.00 for children
  • Covered valet parking fee: USD 19.00 per day (in/out privileges)
  • Pet fee: USD 60 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Haywood Hotel
Haywood Park
Haywood Park Asheville
Haywood Park Hotel
Haywood Park Hotel Asheville
Park Haywood
Hotel Haywood Park
Haywood Park Hotel
Haywood Park Hotel, Ascend Hotel Collection Hotel
Haywood Park Hotel, Ascend Hotel Collection Asheville
Haywood Park Hotel, Ascend Hotel Collection Hotel Asheville

Reviews

Haywood Park Hotel, an Ascend Collection Hotel Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 705 out of 1007 reviews
Rating 8 - Good. 184 out of 1007 reviews
Rating 6 - Okay. 65 out of 1007 reviews
Rating 4 - Poor. 34 out of 1007 reviews
Rating 2 - Terrible. 19 out of 1007 reviews

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Best hotel I have ever stayed. Really close to the convention center and friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

J. Michael

Liked: Amenities
The staff was amazing! Jam, Jenna, Jackson and Matt were some of the friendliest and helpful I’ve ever met! These guys are super stars! Thank you! The property is amazing and decorated perfectly! It’s truly stunning. The room was clean and neat and every amenity worked as it should. It was a joy staying in such a well manicured facility. The only negative to this stay was the water temperature. I’m not sure if they were having difficulties or the water heater isn’t big enough but the temperature in the shower or tub never got above luke warm at any time. I spoke to a few other guests on my floor and they said the same thing. It’s not a deal-breaker by any stretch but after a long day of walking and playing it’d be nice to take a hot shower.
Stayed 2 nights in Jun 2025

8/10 Good

Renita

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and spacious. Located conveniently downtown with access to many shops and restaurants within walking distance. Overall, pleasant stay. Would recommend putting microwaves in the rooms so guest doesn’t have to go to the area by the vending machines in the lobby just to access a microwave. On another note, there was no access to WiFi and no communication surrounding the outage or restoration ETA. Also, it’s a busy place and it would be nice to not have to have more than one person valeting vehicles to minimize confusion and delays.
Stayed 3 nights in May 2025

10/10 Excellent

Ruschelle

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing!
Stayed 2 nights in Jun 2025

8/10 Good

James

Traveled with partner
Disliked: Amenities, property conditions & facilities
This used to be our favorite place to stay when visiting Asheville and where we stayed for our honeymoon 20 years ago. We have been back several times since then and spent our 20th anniversary there last weekend. For the most part, the previous stays have been very nice. The hotel looks like it has not had any significant updates since we first went there. Even the furniture looked the same. The mattress on the bed was in poor shape and slanted towards the middle and had no box spring for support. The shower had very poor water pressure and was luke warm at best (as was the water in the tub) when the dial was turned all the way to hot. We notified the staff several times about the shower and maintenance may have been sent, but with no appreciable improvement to the water pressure or temperature. There were some other issues, but minor in comparison to the water issue. We will most likely stay at a different hotel or rent an air bnb our next trip to Asheville which is a shame because we have had great experiences at the Haywood Park Hotel in the past.
Stayed 3 nights in May 2025

10/10 Excellent

Elissa

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and cool building, great rooms, awesome location
Stayed 1 night in May 2025

10/10 Excellent

Karen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A beautiful hotel which was once a department store - cleverly decorated and huge rooms - we loved staying there in walking distance of all kinds of restaurants and shops. Only thing disappointing was their restaurant wasn’t open and there was no pool. Excellent stay will return again. Valet was superb!!
Stayed 2 nights in May 2025

8/10 Good

Alexandra

Stayed 2 nights in May 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Could walk everywhere downtown Asheville. Our room was huge and very nice. Staff was very friendly and helpful. We will definitely stay there again the next time we're in Asheville.
Stayed 2 nights in May 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great historic property. Large rooms, nice gym very well located to park and walk everywhere. A great stay.
Stayed 3 nights in May 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing property, I love old buildings and this is a really cool one. I guess at some point it was a big local department store but now its a wonderful hotel. Its really close to lots of restaurants and cool little shops. If your going to a concert its a very short walk to the venue, if your going to Asheville I highly recommend staying here.
Stayed 2 nights in May 2025

6/10 Okay

Elaine

Traveled with group, Business traveler
Liked: Amenities
Looks nice, but not great. Big chunk of mirror missing, mold or rot on the trim, pealing table top and dirty, stained ottoman. Plus the door plate was messed up. The floor was sticky, I spilled water and wiped it up, the towel was dirty from the floor. I had 3 reservations for 6 nights total. one night was wrong, instead of being nice and allowing one night to be changed, they charged me for it. They do not like 3rd party reservations...
Stayed 2 nights in May 2025

10/10 Excellent

Mary Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Richard

Stayed 3 nights in May 2025

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful hotel and rooms, excellent customer service
Stayed 1 night in May 2025

6/10 Okay

Kelly

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Felt the hotel was missing a few amenities for their particular price point. Check in process was very slow and tedious, first set of keys issued did not work. There was no fridge in the room, also no ice provided on each floor, ice had to be retrieved from front counter, which you had to wait in line for again. The cleanliness and room condition was very good, comfortable bed and linens. No lobby bar or reataraunt available was dissapointing, everything was under renovation.
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

robert

Stayed 1 night in May 2025

6/10 Okay

Linda

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Our room was right above the trash dumpsters and that is all I heard all night. The wifi was awful and never kept a connection which usually would not matter as I can usually stream something from a hotel tv or watch premium on their system but not here. This room was not cheap so I was really disappointed with this lack of service.
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
How big the rooms were
Stayed 1 night in May 2025

8/10 Good

Bayne

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I thought it was unique that the hotel used to be an Ivey's and the elevators announce the clothing for the floor you are arriving on. But I was a little disappointed that there was no coffee IN the room. I had to go downstairs and make it myself. There is also no ability to get your own ice, so I had to go to the lobby and request ice and a glass. I paid extra for a City View room but all I could see was the brick of the building next door. The staff was great and accommodating.
Stayed 1 night in May 2025

8/10 Good

marsha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Asheville Mother’s Day Trip

with such a large dining area it would be nice to have some plates, glasses, and silverware. Otherwise, the place is spacious, quiet and comfy.
Stayed 1 night in May 2025