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Hampton Inn Asheville-Tunnel Rd.

2.5 star property

Choose dates to view prices

Photo gallery for Hampton Inn Asheville-Tunnel Rd.

Exterior
Lobby
Terrace/patio
Indoor pool, sun loungers
Premium bedding, down comforters, desk, blackout drapes

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet friendly
  • Housekeeping

Explore the area

Map
204 Tunnel Rd, Asheville, NC, 28805
  • Asheville Mall
    ‪5 min walk‬
  • Harrah's Cherokee Center - Asheville
    ‪4 min drive‬
  • The Orange Peel
    ‪4 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down comforters, desk, blackout drapes

Room, 1 King Bed, Accessible

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Premium bedding, down comforters, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Premium bedding, down comforters, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Non Smoking

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, down comforters, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Country Inn & Suites by Radisson Asheville Downtown Tunnel Road

  • Pool
  • Hot Tub
  • Breakfast included
  • Parking included
4.5 out of 5, Wonderful, (1566)
$111 nightly
The price is $111 total
includes taxes & fees
Country Inn & Suites by Radisson Asheville Downtown Tunnel Road

About this property

Hampton Inn Asheville-Tunnel Rd.

Asheville hotel walkable to Asheville Mall
This smoke-free hotel features an indoor pool, a fitness center, and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities. Housekeeping is available on request.
Hampton Inn Asheville-Tunnel Rd. offers 117 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. 43-inch LCD televisions come with premium cable channels.

Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Hampton Inn Asheville-Tunnel Rd. provides a hot tub and a fitness center. Wireless Internet access is complimentary. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a terrace, tour/ticket assistance, and coffee/tea in a common area. Complimentary self parking is available on site, along with a car charging station.

Hampton Inn Asheville-Tunnel Rd. is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Firepit
  • In the mountains
  • Outdoor furniture
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1995
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from May 4 2025 to May 26 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80.4672 km) of the property will not be allowed to check in
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Asheville-Tunnel
Hampton Inn Asheville-Tunnel Rd.
Hampton Inn Rd. Hotel Asheville-Tunnel
Hampton Inn Asheville Tunnel Rd
Hampton Inn Tunnel Road Hotel Asheville
Hampton Inn Asheville-Tunnel Rd. Hotel
Hampton Asheville Tunnel Rd
Hampton Inn Asheville-Tunnel Rd. Hotel
Hampton Inn Asheville-Tunnel Rd. Asheville
Hampton Inn Asheville-Tunnel Rd. Hotel Asheville

Hampton Inn Asheville-Tunnel Rd. Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 696 out of 1002 reviews
Rating 8 - Good. 195 out of 1002 reviews
Rating 6 - Okay. 60 out of 1002 reviews
Rating 4 - Poor. 26 out of 1002 reviews
Rating 2 - Terrible. 25 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Konne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel and location.
Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience
Stayed 1 night in Mar 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
We came to Asheville NC to visit the Biltmore Estate. The hotel was a 15 minute drive away. Our room and the bathroom was spacious and nicely clean. The desk clerk was friendly and directed us to a nearby restaurant for dinner. We soaked in the hot tub just before bedtime and slept like babes. Breakfast was hot with lots of variety.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Nicole, Roxbury

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean and the pool and hot tub are great! I abhorred the sink in the bathroom- it is set at an angle and water goes everywhere! Not a functional design whatsoever.
Stayed 2 nights in Feb 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Veronica

Stayed 2 nights in Feb 2025

10/10 Excellent

Ben

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to, very fair price, booked same day, Daniel at front desk was great and accommodating.
Stayed 1 night in Feb 2025

10/10 Excellent

Krystal

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt welcomed and comfortable from walking in until leaving. We took advantage of the pool and hot tub much of our time. They stayed on top of coffee and hot water (tea and hot chocolate) at all times. Friendly front staff and housekeeping. Our room was very comfortable. Refill water station was a nice perk for us so we didn’t have to run to the store to buy water. Close food options or downtown is less than a 10 min drive.
Stayed 2 nights in Jan 2025

2/10 Terrible

Kim

Traveled with family

Book it yourself

I booked this room 2 months ago. I was out in a room that had a shower that because it was apparently an ADAroom had a shower that allowed water to cover the bathroom floor when used. I have never had a hotel room like this ever and I have stayed in rooms that were accessible before. To top it off the shower was dirty and had black mold around the drain. I have stayed here before and never had a room like this. I should have been informed on check I about this style of bathroom as it was myself and my daughter staying here. Horrible experience having to mop the floorwith towels after trying to take a shower. Unbelievable that I would get a room like this. The front desk person at checkout blamed it on my using a 3rd party to book this which was you, Hotels.com. Next time I’ll book with someone else. Thanks Hotels.com for ruining our stay here in ASHEVILLE a place that needs visitors right now!
Stayed 1 night in Feb 2025

10/10 Excellent

brad

Stayed 1 night in Jan 2025

8/10 Good

Otis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unexpected but should have known better

The hotel was clean, considering it was housing some of the displaced residents of Asheville due to Hurricane Helene and some of the workers. This was totally unexpected but we should have known better. The people were nice and cordial considering their situations.
Stayed 2 nights in Jan 2025

10/10 Excellent

Richard

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's hard to get tour buses in and out with our going over curbs with cars parked the way they do unless you put cones out for us so now car's park there?🚍🚍👍
Stayed 1 night in Jan 2025

10/10 Excellent

carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Jason

Business traveler, Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Doesnt care about your family needs/trip

We have stayed at this propeety 7 times. Every time we are in Asheville, this is where we stay. The main reason we stay is the pool. We have 3 young kids and that is the biggest selling point of a hotel. Went to check in and the pool was closed due to damage. I get that can be out of their control, but we were offered no discount or anything to for this issue. Even though they have signs everywhere about how they will do everything to make your stay 100%. The best they could offer was driving down the road to a sister hotel for their pool. Im not having my family of 5 undress, dress, undress, ect numerous times, then having to jump across Tunnel Rd to head back. An inconvenience like this should have been addressed with a discount or something. Instead i was left with 3 young kids so disappointed they didnt get to swim, and that was the only thing they looked forward too. We were in town for work, and this was their highlight of the trip. A hotel that cant care for their guests will not get repeat customers. We will find a new place to stay for our many trips to Asheville.
Stayed 1 night in Dec 2024

10/10 Excellent

Tony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas in Asheville

As always, and excellent experience at this hotel. Multiple stays and great amenities as well as staff. Will continue to use this hotel for our stays in Asheville.
Stayed 2 nights in Dec 2024

4/10 Poor

Thomas

Stayed 1 night in Nov 2024

8/10 Good

Rebecca

Stayed 3 nights in Sep 2024

2/10 Terrible

Virginia

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible experience

I did not check in due to Helene. I cancelled the reservation and the Inn refused to refund my money. A terrible experience overall. I will be writing the BBB about what has occurred in the hopes that my experience will not happen to others.
Stayed 3 nights in Oct 2024

10/10 Excellent

charles, East Amherst

Stayed 1 night in Sep 2024

8/10 Good

Myrna M

Stayed 1 night in Sep 2024

10/10 Excellent

Candia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Forest

Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Stayed 2 nights in Aug 2024

2/10 Terrible

John

Stayed 2 nights in Sep 2024