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Downtown Inn and Suites

2.5 star property

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Photo gallery for Downtown Inn and Suites

Fountain
Exterior
Premium bedding, in-room safe, desk, blackout drapes
Free daily continental breakfast
Seasonal outdoor pool, open 8:00 AM to 8:00 PM, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Housekeeping
  • Pet friendly
  • Laundry
$88
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
120 Patton Avenue, Asheville, NC, 28801
  • Harrah's Cherokee Center - Asheville
    ‪5 min walk‬
  • Wicked Weed Brewing
    ‪9 min walk‬
  • The Orange Peel
    ‪9 min walk‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Standard Double Room

8.0 out of 10
Very good
(98 reviews)
  • 258 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room, 1 King Bed

Basic Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Basic Room, 1 King Bed

8.6 out of 10
Excellent
(178 reviews)
  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Downtown Inn and Suites

Motel in Downtown Asheville
Along with a seasonal outdoor pool, this smoke-free motel has laundry facilities and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a computer station, a TV in a common area, and a front-desk safe are onsite.
Downtown Inn and Suites offers 89 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the motel include a seasonal outdoor pool.
Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly motel also offers a seasonal outdoor pool, a vending machine, and laundry facilities. Onsite self parking is complimentary.

Downtown Inn and Suites is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 11:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 11:30 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • In the mountains
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must provide a picture ID at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per day
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 15.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 75 mi (120 km) of the property will not be allowed to check in
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Downtown Inn
Inn Downtown
Downtown Inn Asheville
Downtown Inn and Suites Motel
Downtown Inn and Suites Asheville
Downtown Inn and Suites Motel Asheville

Downtown Inn and Suites Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 481 out of 1164 reviews
Rating 8 - Good. 404 out of 1164 reviews
Rating 6 - Okay. 171 out of 1164 reviews
Rating 4 - Poor. 68 out of 1164 reviews
Rating 2 - Terrible. 40 out of 1164 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Mansoor

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The Downtown Inn and Suites has a great location for exploring Asheville—conveniently situated within walking distance of downtown shops and restaurants. The room itself was clean and functional, offering a simple place to rest after a day out. However, the breakfast was very basic, with limited options and not quite what we expected. If you’re looking for a more complete breakfast experience, you might want to plan on eating elsewhere. Overall, it’s a decent budget-friendly option if location is your top priority, but amenities like breakfast may fall short for some travelers.
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, room comfort
Spent the night in Asheville and Downtown Inn and Suites was well located to explore by foot all the great stuff the city has to offer. After the devastation left by Hurricane Helene it's great to see Asheville rise and continue to flourish.
Stayed 1 night in May 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Kevin

Traveled with group
Liked: Cleanliness, staff & service, room comfort
It's an older hotel, maybe a Holiday Inn decades ago, but it's clean, cheap, and really close walking distance to all that's available in downtown Asheville, and that's a lot.
Stayed 1 night in May 2025

8/10 Good

Jay

Traveled with group
Liked: Cleanliness, staff & service
Good location for the price.
Stayed 2 nights in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I appreciate the kindness at the front reception desk. I did not have a car and they allowed me to stay… I didn’t know you couldn’t stay without a vehicle. I used to live here, it’s been very upgraded, this hotel. I enjoyed my stay and will return.
Stayed 1 night in May 2025

4/10 Poor

Keith

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

not worth it

The place is very run down, with cracks and water damage in the walls and ceiling. Parking is a nightmare, and my car was damaged in the hotel parking lot. There is no insulation from the street noise outside, which is constant, so I got very little rest the whole time I was there. I will never stay at this hotel again.
Stayed 4 nights in May 2025

8/10 Good

Jim

Traveled with group
Liked: Cleanliness
For an older property it is kept clean. The location and value were what I was looking for.
Stayed 2 nights in May 2025

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was remarkably clean. Room was nice and spacious. The lady at the front desk at check-in was awesome. Would stay again.
Stayed 1 night in May 2025

8/10 Good

Diana

Stayed 1 night in May 2025

6/10 Okay

Leland

Traveled with partner
Liked: Cleanliness
I liked that it was in a convenient location walking distance to a lot things downtown
Stayed 1 night in May 2025

8/10 Good

Michael

Stayed 2 nights in May 2025

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Our room was fine, but the location and the price were perfect!
Stayed 1 night in May 2025

8/10 Good

Sheila

Stayed 1 night in May 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We always stay at Downtown Inn when we visit. It is in a great location with tons of good restaurants, shops, and bars in walking distance.
Stayed 3 nights in May 2025

10/10 Excellent

alex

Very nice thank you
Stayed 1 night in May 2025

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Great value!!
Stayed 1 night in May 2025

10/10 Excellent

Tyler

Liked: Staff & service, property conditions & facilities
It was nice and cheap
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, right in downtown, very walkable to most anything downtown. Free parking is provided with a paper pass they give you.
Stayed 2 nights in May 2025

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
It’s an older facility but the location is great. The staff was helpful and the bed was comfy
Stayed 1 night in May 2025

10/10 Excellent

Steve

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Location is fantastic. Hotel is ok, parking lot tiny and overall worked for purpose but it is not nice. Just good place to sleep and good price point. Want nice, go elsewhere.
Stayed 2 nights in Apr 2025

10/10 Excellent

michael

Stayed 1 night in Apr 2025

10/10 Excellent

michael

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025