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Crowne Plaza Resort Asheville by IHG

3.5 star property

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Photo gallery for Crowne Plaza Resort Asheville by IHG

Exterior
Bar (on property)
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Gym
  • Room service
$98
includes taxes & fees
Sep 30 - Oct 1

Explore the area

View in a map
1 Resort Dr, Asheville, NC, 28806
  • Harrah's Cherokee Center - Asheville
    ‪3 min drive‬
  • University of North Carolina at Asheville
    ‪3 min drive‬
  • The Orange Peel
    ‪3 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony

Room amenity

Standard Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(32 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower (Communications Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Roll-in Shower (Communications Accessible)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(32 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Room amenity

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

9.4 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed

7.2 out of 10
Good
(5 reviews)
  • 360 sq ft
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Room amenity

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

8.0 out of 10
Very good
(2 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool Access

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Pool Access

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(12 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

Room amenity

Room, 2 Queen Beds, Roll-in Shower (Mobility Accessible)

7.4 out of 10
Good
(3 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Balcony

9.6 out of 10
Exceptional
(7 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Pool Access

Room amenity

Standard Room, 1 King Bed, Pool Access

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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About this property

Crowne Plaza Resort Asheville by IHG

3.5-star hotel in West Asheville
Along with 2 outdoor pools, this smoke-free hotel has a golf course and an indoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge. Housekeeping is available on request.
Crowne Plaza Resort Asheville by IHG offers 274 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and complimentary weekday newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 15 outdoor tennis courts and 5 indoor tennis courts. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Crowne Plaza Resort Asheville by IHG features a golf course, 2 outdoor swimming pools, outdoor tennis courts, and indoor tennis courts. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and 11 meeting rooms. Event facilities measuring 365973 square feet (34000 square meters) include a conference center. This business-friendly hotel also offers an indoor pool, a seasonal outdoor pool, and a fitness center. Guests can use the indoor pool and health club at a partner property. Onsite self parking is complimentary.

Crowne Plaza Resort Asheville by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Overlook Restaurant - Overlooking the golf course, this restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare.
The Lobby Bar - This bar specializes in American cuisine. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 10 to 25 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Overlook Restaurant
  • The Lobby Bar

Things to do

  • 15 outdoor tennis courts
  • 2 outdoor pools
  • 5 indoor tennis courts
  • 9-hole golf course
  • Bicycle rentals
  • Golf
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Indoor pool (guest access)
  • Mountain biking
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Yoga classes
  • Ziplining

Family friendly

  • 2 outdoor pools
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Computer station
  • Conference center (365,973 square feet of space)

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation, per night
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 25 for adults, and USD 0 to 15 for children
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June to September
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Asheville Crowne Plaza Resort
Crowne Plaza Asheville
Crowne Plaza Resort
Crowne Plaza Resort Asheville
Crowne Plaza Hotel Asheville
Crowne Plaza Resort Asheville Hotel Asheville

Crowne Plaza Resort Asheville by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 503 out of 1019 reviews
Rating 8 - Good. 265 out of 1019 reviews
Rating 6 - Okay. 139 out of 1019 reviews
Rating 4 - Poor. 64 out of 1019 reviews
Rating 2 - Terrible. 48 out of 1019 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jason, Asheville

The accommodations they provided for us and our dogs, especially
Stayed 2 nights in May 2025

10/10 Excellent

Claudette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time staying really nice for the money.
Stayed 1 night in Jun 2025

6/10 Okay

Andrej

Stayed 1 night in Jun 2025

10/10 Excellent

Julia

Stayed 1 night in Jun 2025

10/10 Excellent

Nina

Liked: Cleanliness, amenities, property conditions & facilities
Been coming here for 25 years. True resort amenities at family friendly price. Peaceful and in town. Nice but not posh
Stayed 2 nights in Jun 2025

8/10 Good

Traci

Traveled with partner
Liked: Cleanliness
The main lobby and hallways have been updated but not the rooms yet. The pool closet to the hotel was closed, which was disappointing, and the room had a funny smell. We had to get an air freshener to help make it tolerable. The 9 hold golf course was nice and casual and the onsite restaurant had good options.
Stayed 2 nights in Jun 2025

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The people and most everything was very nice. My only dissatisfaction is with the bathroom. It is dated, small and not well laid out. The tub was slick and there wasn’t even a single towel rack in there.
Stayed 2 nights in May 2025

8/10 Good

Stewart, Dallas

Stayed 2 nights in Jun 2025

10/10 Excellent

Marta

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel with unique decor and absolutely delicious restaurant for breakfast and dinner! Highly recommend!!
Stayed 1 night in Jun 2025

8/10 Good

Elizabeth

Stayed 1 night in May 2025

8/10 Good

Dennis Corey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Large rooms.
Stayed 2 nights in Jun 2025

4/10 Poor

Mike

Traveled with group, Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Multiple cars were broken into the weekend we were there. But the hotel DID have security inside the hotel to patrol the kids that were there for a lacrosse tourney!
Stayed 2 nights in Jun 2025

6/10 Okay

Kristin

Liked: Staff & service
Disliked: Property conditions & facilities
Property (tennis courts, pools) was great, convenient location. Staff was nice. However, the key card system is abysmal. I had to have my key changed 5 times only to figure out that the doors are extremely temperamental. I cannot stress enough how frustrating the key system was. The elevators are tiny and they lead you to a non air conditioned hall that reeks of sour milk. Room was large, but very outdated. I would never complain but for the price, I at least expected the door to open easily. My issue is definitely with the state of the hotel itself, not with maintenance or staff (who were all helpful).
Stayed 2 nights in Jun 2025

8/10 Good

Jovany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I ask for late check out, they just say NO sorry
Stayed 1 night in Jun 2025

2/10 Terrible

Justin

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We reserved a pool access room. The pool outside of our room was closed for our entire stay. Also the sauna, steam room were also closed for our entire stay and the indoor pool was only open for 1 day.
Stayed 5 nights in Jun 2025

6/10 Okay

Jordan

Business traveler
Disliked: Amenities, property conditions & facilities
The pictures are deceiving. The main lobby and rooms that are directly connecting are nice (enough). But the majority of the hotel is very dated and run down. Sockets wont hold plugs. Light switches have shorts. The shower faucet feels like youre going to break if off, just to turn it on. The room had a cheap air freshener smell too
Stayed 1 night in Jun 2025

8/10 Good

Mark

Stayed 2 nights in Jun 2025

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Full Service Restaurant (3 square meals). When closed for an hour in the afternoon, the bar and kitchen are still available. Great view from it as well. Kind of dated in ways they can't really help, like a small elevator. Easy to miss the entrance if not careful. Very reasonable price. Interior signage is absent, and staff directions for the restaurant and elevator were not thorough. No in-room printed info on dining hours, etc.
Stayed 2 nights in May 2025

10/10 Excellent

Jordan

Stayed 1 night in May 2025

10/10 Excellent

David

Stayed 2 nights in Jun 2025

10/10 Excellent

Terri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Alice

Nice balcony and view
Stayed 2 nights in May 2025

2/10 Terrible

Kelsey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful and dirty experience

After looking for a hotel I decided to pay more for this one because the views were very nice and the pictures showed a hotel that was clean and worth a higher price point. Upon arriving at the hotel, I quickly discovered that the pictures online don’t match what it looks like in person. Unfortunately, I didn’t take pictures to save other people from experiencing the same thing. I decided to go ahead and check into the room thinking that maybe the outside just looked rough. As I was walking to the room I realized how wrong I was. The hallway smells like musty, stale smoke and looks very run down. When entering the room I realized the balcony doesn’t have a view like portrayed in the description. The bed sheets and blanket both had stains on them. I stayed in the room for about 10 minutes because leaving. When I told the receptionist that I was disappointed in the quality and frustrated that the room doesn’t match the pictures, she said “ok”. I don’t recommend this hotel for anyone!
Stayed 1 night in May 2025