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Hôtel du Pont d'Ascain

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel du Pont d'Ascain

Front of property
Aerial view
Family Room (6 persons) | Individually decorated, individually furnished, desk, laptop workspace
Courtyard
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Housekeeping
  • Parking included
  • Pet friendly
  • Breakfast available
  • Air conditioning

Explore the area

Map
Route Departementale 918, Ascain, Pyrenees-Atlantiques, 64310
  • Chantaco Golf Club
    5 min drive
  • Le Train de La Rhune
    5 min drive
  • Nivelle Golf Course
    8 min drive
  • San Sebastian (EAS)
    31 min drive

Room options

View all photos for Comfort Double Room (Côté Jardin)

Individually decorated, individually furnished, desk, laptop workspace

Comfort Double Room (Côté Jardin)

  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double Room (Côté Rue)

Comfort Double Room (Côté Rue) | Individually decorated, individually furnished, desk, laptop workspace

Comfort Double Room (Côté Rue)

  • Sleeps 3
  • 1 Double Bed

Chambre Triple Confort 2 lits (Côté Jardin)

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Twin Room (Côté Rue)

Twin Room (Côté Rue) | Individually decorated, individually furnished, desk, laptop workspace

Twin Room (Côté Rue)

  • Sleeps 3
  • 2 Twin Beds

Suite Familiale Confort 6 personnes

  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

View all photos for Chambre Triple Confort 3 lits (Côté Jardin)

Chambre Triple Confort 3 lits (Côté Jardin) | Individually decorated, individually furnished, desk, laptop workspace

Chambre Triple Confort 3 lits (Côté Jardin)

  • Sleeps 3
  • 3 Twin Beds

View all photos for Chambre Familiale Confort 4 personnes

Chambre Familiale Confort 4 personnes | Individually decorated, individually furnished, desk, laptop workspace

Chambre Familiale Confort 4 personnes

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Similar properties

Exterior

Hôtel-Résidence Alaia

Pet friendly
Parking included
Free WiFi
Breakfast available
4.5 out of 5, Wonderful, (100)
The price is $69
per night
$81 total
includes taxes & fees
Dec 14 - Dec 15
Hôtel-Résidence Alaia

About this property

Hôtel du Pont d'Ascain

Ascain hotel with restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out, and wedding services.
Hôtel du Pont d'Ascain offers 24 air-conditioned accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, a garden, and a picnic area. Onsite self parking is complimentary.

Hôtel du Pont d'Ascain is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.
Zubiburu - Overlooking the garden, this restaurant specializes in Regional cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 9 for adults and EUR 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Zubiburu

Things to do

  • 18-hole adjacent golf course
  • Golf lessons
  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 3:30 PM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from January 1 2025 to January 31 2025 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from January 1 to January 31:
  • One of the dining venues
  • Bar/Lounge
  • Meeting facilities
  • Parking area

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 9.00 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.44 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 9.00 for adults and EUR 6.00 for children
  • Pet fee: EUR 9.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Citotel Pont Hotel Ascain
Citotel Pont Hotel
Citotel Pont Ascain
Citotel Pont
Hôtel du Pont d'Ascain Hotel
Hôtel du Pont d'Ascain Ascain
Hotel Restaurant du Pont D'Ascain
Hôtel du Pont d'Ascain Hotel Ascain

Hôtel du Pont d'Ascain Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 71 out of 210 reviews" "
Rating 8 - Good. 80 out of 210 reviews" "
Rating 6 - Okay. 29 out of 210 reviews" "
Rating 4 - Poor. 21 out of 210 reviews" "
Rating 2 - Terrible. 9 out of 210 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 2 nights in Jul 2024

10/10 Excellent

Bruno

Stayed 1 night in Jun 2024

6/10 Okay

stuart

Liked: Room comfort
Disliked: Staff & service
Seen better days
Nice location but a little tatty, needs a bit of tlc
Stayed 1 night in Jun 2024

8/10 Good

Maria

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
Restaurant was an added bonus, local village lovely, great stop between France and southern Spain.
Stayed 1 night in Mar 2024

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

GABRIELLE

Comfortable bed and nice room. Excellent receptionist. But no bar or restaurant and the exterior of this beautiful property is very run down.
Stayed 1 night in Aug 2023

6/10 Okay

David

Stayed 1 night in Jul 2023

6/10 Okay

Alberto

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
The breakfast was very bad, the fruits were green or battered. They only had a few slices of cheese and ham.
Stayed 2 nights in Jul 2023

4/10 Poor

John

Disliked: Staff & service, room comfort
Disappointed
Picked hotel as it looked idyllic in fact it is on a very busy road junction had paid extra for comfort room which was tiny,bed very hard bed linen not hotel quality.Curtains had mould stains on back,shower gel empty.Having driven for 6 hours no bar or restaurant no facilities to make a hot drink had to walk 10 minutes into village to have an expensive meal.The whole place seemed run down and uncared for
Stayed 1 night in Jul 2023

4/10 Poor

M

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad drainage smell
Unfortunately I would have liked to say I liked this hotel however reception was hardly open and even though there is a restaurant no drink were available to buy . Our room was very small but clean , however the bathroom smelt so bad it obviously had a drainage issue and was unbearable , but due to reception always being closed no one to tell about it. Left early due to smell and won’t be returning.
Stayed 1 night in Apr 2023

8/10 Good

MICHEL

Stayed 2 nights in Jan 2023

8/10 Good

Tina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair priced hotel
Nice, simple little hotel in a cute small town.
Stayed 1 night in Oct 2022

10/10 Excellent

Jodey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fair walk to restaurants and shopping. Hotel seems to only have one room with 2 twin beds. That room faces front with substantial traffic noise and is a very small room.
Stayed 1 night in Aug 2022

8/10 Good

Jodey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit of a walk to shopping, dining and bus. Loud traffic noise from the street. Room small, crowded but functional. Comfortable bed.
Stayed 1 night in Aug 2022

4/10 Poor

Susan

Disliked: Staff & service, property conditions & facilities, room comfort
Ok but…..
Hotel very poor although clean. No English spoken, no facilities such as a bar etc. rooms very hot and dated.
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveler

Stayed 2 nights in Aug 2020

8/10 Good

Christopher, leicester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stopover
good, lovely position

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Pereira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

antonio

Stayed 1 night in Aug 2024

10/10 Excellent

DOMINIQUE

Très bien
Stayed 1 night in Aug 2024

8/10 Good

Alizée

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hôtel sympa dans un joli cadre, accessible, personnel très agréable et serviable, petit déjeuner riche et varié
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024