Beginning of main content

Arusha Serena Hotel, Resort & Spa

3.0 out of 5.0
Arusha Town, Arusha,
Arusha Town, Arusha,

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
$134* Per night/room Apr 29 - Apr 30

Hotel Amenities

Property Features

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center. This family-friendly hotel also offers spa services, a library, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary secured self parking is available on site.

Arusha Serena Hotel is a smoke-free property.

  • Library
  • Daily
  • Couples/private dining
  • Number of bars/lounges - 1
  • 24-hour front desk
  • Conference space
  • Free breakfast
  • Business center
  • Secured parking
  • Express check-out
  • Tours/ticket assistance
  • Free self parking
  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Supervised childcare/activities (surcharge)
  • Safe-deposit box at front desk
  • Spa services on site
  • Luggage storage
  • Proposal/romance packages available
  • Number of restaurants - 1
  • Free English breakfast
  • Concierge services
  • Gift shops or newsstand
  • Laundry facilities
  • Total number of rooms - 42
  • Arcade/game room
  • Airport transportation (surcharge)
  • Garden

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Room Amenities

Arusha Serena Hotel offers 42 accommodations with complimentary bottled water and bathrobes. This Arusha hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Daily housekeeping
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Ceiling fan
  • Desk
  • Turndown service
  • Free bottled water
  • Wireless internet access
  • In-room massage available
  • Slippers
  • Free WiFi
  • Connecting/adjoining rooms available
  • Towels provided
  • Bedsheets provided
  • Champagne service
  • WiFi speed 50+ Mbps

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Food & Drink

A complimentary English breakfast is served each morning between 6:30 AM and 10:00 AM.

Arusha Serena Hotel has a restaurant on site.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and Swedish massages.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • No elevator (single level property)
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Game viewing nearby
  • Game drive nearby
  • Bicycle rentals nearby
  • Safari nearby
  • Ecotours nearby
  • Bicycle rentals on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Airport shuttle fee: TZS 12000 per person (one-way)
  • Airport shuttle fee per child: TZS 6000 (one-way), (from 4 to 17 years old)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: TZS 280000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at noon

Check-in time ends at anytime

Check-out

Check-out time is 10 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Electrostatic spray is not used for disinfection

Cashless transactions are not available

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Debit cards not accepted

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Property follows sanitization practices of Safe Travels (WTTC - Global)

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No elevators

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Service animals not allowed

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for TZS 280000.0 per night.

Pet Policy

  • No pets or service animals allowed

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Hotel Names

  • Duluti Serena Hotel
  • Lake Duluti
  • Lake Duluti Hotel
  • Lake Duluti Serena
  • Lake Duluti Serena Arusha
  • Lake Duluti Serena Hotel
  • Lake Duluti Serena Hotel Arusha
  • Serena Lake Duluti
  • Serena Mountain Village Hotel Arusha
  • Arusha Serena Hotel Resort
  • Arusha Serena
  • Arusha Serena Hotel Hotel
  • Arusha Serena Hotel Arusha
  • Arusha Serena Hotel Resort Spa
  • Arusha Serena Hotel Hotel Arusha

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?