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Kibo Palace Hotel Arusha

4.0 star property

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Photo gallery for Kibo Palace Hotel Arusha

Front of property
Presidential Suite, 1 King Bed | Living area | 32-inch flat-screen TV with satellite channels, TV
Garden
Lobby sitting area
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
Nyerere Road, Arusha
  • Arusha Clock Tower
    ‪8 min walk‬
  • Natural History Museum
    ‪12 min walk‬
  • Maasai Market and Curios Crafts
    ‪13 min walk‬
  • Arusha (ARK)
    ‪29 min drive‬

Room options

View all photos for Executive Double Room

Executive Double Room | Minibar, in-room safe, desk, soundproofing

Executive Double Room

  • 581 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area | 32-inch flat-screen TV with satellite channels, TV

Presidential Suite, 1 King Bed

  • 1044 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio Suite, 1 King Bed

Executive Studio Suite, 1 King Bed | Minibar, in-room safe, desk, soundproofing

Executive Studio Suite, 1 King Bed

  • 1076 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Minibar, in-room safe, desk, soundproofing

Family Room, Multiple Beds

  • 786 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite | Minibar, in-room safe, desk, soundproofing

Deluxe Studio Suite

  • 786 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room | Minibar, in-room safe, desk, soundproofing

Executive Twin Room

  • 581 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Triple Room

Executive Triple Room | View from room

Executive Triple Room

  • 581 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Exterior

Four Points By Sheraton Arusha, The Arusha Hotel

  • Pool
  • Hot Tub
  • Kids pool
  • Parking included
4.4 out of 5, Excellent, (134)
The price is $240
per night
$295 total
includes taxes & fees
Feb 20 - Feb 21
Four Points By Sheraton Arusha, The Arusha Hotel

About this property

Kibo Palace Hotel Arusha

4-star Arusha hotel with restaurant
Along with an outdoor pool, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Kibo Palace Hotel Arusha offers 77 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Kibo Palace Hotel Arusha provides a health club and a sauna. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This Art Deco hotel also offers a terrace, barbecue grills, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary self parking is available on site.

Kibo Palace Hotel Arusha is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Kilimanjaro Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
The Lounge Bar - Onsite bar. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: TZS 35,000 for adults and TZS 35,000 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kilimanjaro Restaurant
  • The Lounge Bar

Things to do

  • Health club
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room roll-in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately TZS 35000 for adults and TZS 35000 for children
  • Airport shuttle fee: TZS 138000 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Kibo
Kibo Palace
Kibo Palace Arusha
Kibo Palace Hotel
Kibo Palace Hotel Arusha
Kibo Palace Hotel
Kibo Palace Hotel Arusha Hotel
Kibo Palace Hotel Arusha Arusha
Kibo Palace Hotel Arusha Hotel Arusha

Kibo Palace Hotel Arusha Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 58 out of 114 reviews
Rating 8 - Good. 42 out of 114 reviews
Rating 6 - Okay. 13 out of 114 reviews
Rating 4 - Poor. 1 out of 114 reviews
Rating 2 - Terrible. 0 out of 114 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

latifeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Great hotel! Very clean and service was excellent!
Stayed 3 nights in Sep 2024

10/10 Excellent

Laureen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel so much that I have stayed here for four times already and will always stay here when I visit Arusha. The staff are just incredibly helpful and professional, from the front desk (Thank you Maryline!) to the restaurant wait staff (Elisha and Genarose!) to the porters and laundry staff. Great job everyone... oh and the chef and cooks. Wow, what great food. I love Kibo Palace1
Stayed 2 nights in Sep 2024

10/10 Excellent

Marla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
A very nice place. Great staff who tried to give you everything you wanted.
Stayed 2 nights in Jul 2024

8/10 Good

Rushell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay, called front desk about a wash rag cause after 20 plus hours of flying i need a proper shower ....stll waiting on a call back 3 days later
Stayed 1 night in Jul 2024

10/10 Excellent

Tumaini

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Old, but modernized, hotel in the heart of Arusha. Close to everything.
Stayed 1 night in Apr 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very good. promptly responded to any questions or needs that I had.
Stayed 1 night in May 2024

10/10 Excellent

Trondt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kibo
Very kind peoples . Very Nice kitchen super service
Stayed 8 nights in Mar 2024

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Luisa

Stayed 2 nights in Feb 2024

10/10 Excellent

Yvonne

Stayed 6 nights in Jan 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Great
Nice hotel. Great staff. Good facilities and location. Only complaint is the quality of sleep wasn’t great. The windows/doors aren’t very sound proof and the air conditioning in the room seems to loudly turn itself on throughout the night.
Stayed 2 nights in Sep 2023

6/10 Okay

Chiu Ping

Stayed 2 nights in Sep 2023

10/10 Excellent

Brian, Oak Creek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Donna

Liked: Cleanliness, staff & service, room comfort
Nice Enough But…
The Kibo Palace is a nice enough hotel but i think overpriced. it was noisy the night I stayed thanks to a band playing poolside and there was virtually no water pressure in the shower. After weeks on safari, it was a disappointment not to enjoy a god shower.
Stayed 1 night in Aug 2023

10/10 Excellent

Tehming

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food. Large rooms. Close to downtown shopping. Beautiful layout.
Stayed 1 night in Aug 2023

6/10 Okay

Ethan

Stayed 1 night in Aug 2023

10/10 Excellent

Marcio, Sneads Ferry

Liked: Cleanliness, staff & service, property conditions & facilities
This place great! Great restaurant and the service was amazing. Fully recommended.
Stayed 2 nights in Jun 2023

10/10 Excellent

Dirk Willem

Stayed 3 nights in Dec 2022

8/10 Good

Lynn

Traveled with family
Liked: Cleanliness, property conditions & facilities
Our first exposure was one of rudeness by the reception staff. No welcome or hello, just passports please. Apparently, she could not immediately find our booking and was “very put out”. She took our confirmation and after pointing out how much we paid for the room to another staff member, disappeared with no explanation to another room. Upon return with a disgusted attitude gave us a room key. Upon entering the room, we did not find any towels, glasses, or coffee for the morning. The rest of the staff has been wonderful, especially the bell hop and restaurant staff.
Stayed 2 nights in Sep 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT LOCATION
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kibo Palace is my ‘go to’ place in Arusha. They have recently renovated and it’s beautiful. Staff is friendly, and rooms are air conditioned.
Stayed 2 nights in Jan 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a little outdated but overall nice. The pool area could be improved
Stayed 1 night in Dec 2019

10/10 Excellent

Phumlani

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The Hotel is very good and staff is great. Good food and very clean room and very safe.
Stayed 3 nights in Nov 2019

6/10 Okay

October

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location close to the city center but it's still secluded, private, and very safe. The staff was very attentive and promptly responded to my request. However, the refrigerator in the room didn't work and CNN was frozen on the television.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Oct 2019