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Norfolk Arms Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Norfolk Arms Hotel

Comfort Double Room (Low ceiling height; Bath only) | Iron/ironing board, free WiFi, bed sheets, alarm clocks
Terrace/patio
Front of property
Exterior
Staircase

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Bar
    Bar
  • Room service
    Room service
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available

Explore the area

Map
High Street, Arundel, England, BN18 9AD
  • Arundel Jailhouse
    1 min walk
  • Arundel Castle and Gardens
    3 min walk
  • Arundel Cathedral
    4 min walk
  • London (LGW-Gatwick)
    52 min drive

Room options

View all photos for Superior Double Room

Superior Double Room | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room (Low ceiling height; Bath only)

Comfort Double Room (Low ceiling height; Bath only) | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Comfort Double Room (Low ceiling height; Bath only)

  • Sleeps 2
  • 1 Double Bed

View all photos for Courtyard Double or Twin Room

Courtyard Double or Twin Room | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Courtyard Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Single Room

Comfort Single Room | Iron/ironing board, free WiFi, bed sheets, alarm clocks

Comfort Single Room

  • Sleeps 1
  • 1 Twin Bed

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About this property

Norfolk Arms Hotel

Arundel hotel with restaurant
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and a 24-hour front desk. Housekeeping is available on request.
Norfolk Arms Hotel offers 34 accommodations with coffee/tea makers and hair dryers. This Arundel hotel provides complimentary wireless Internet access. Bathrooms include bathtubs. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 1615 square feet (150 square meters) include conference space. This Arundel hotel also offers a terrace, dry cleaning/laundry services, and room service (during limited hours). Limited onsite parking is available on a first-come, first-served basis (surcharge).

Norfolk Arms Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM.
Arun Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 7.50 per day)
  • Limited onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Arun Restaurant

Things to do

  • Bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 1,615 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 16 and younger are not allowed at this property; All guests older than 16 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 14.50 per person
  • Self parking fee: GBP 7.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Children 16 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Norfolk Arms Hotel Hotel
Norfolk Arms Arundel
Norfolk Arms Hotel
Norfolk Arms Hotel Arundel
Norfolk Arms Hotel Arundel
Norfolk Arms Hotel Hotel Arundel

Norfolk Arms Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 298 out of 734 reviews" "
Rating 8 - Good. 290 out of 734 reviews" "
Rating 6 - Okay. 102 out of 734 reviews" "
Rating 4 - Poor. 30 out of 734 reviews" "
Rating 2 - Terrible. 14 out of 734 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasant experience.
I have stayed at the Norfolk Arms multiple times and have never had cause for complaint. The staff are friendly and efficient and the location in the centre of town with parking is great.
Stayed 2 nights in Aug 2024

8/10 Good

Dawn

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
gluten free
The reception and breakfast room staff were friendly and helpful. I was able to get a gluten free breakfast with gluten free sausages, toast and cereal. The only choice for a gluten free evening meal in the restaurant was a burger (no roll) and salad or soft cheese and salad. The waiter seemed surprised when we said we'd leave it. I ate at one of the local pubs who were able to provide several choices of meals with gluten free chips and a gluten free roll for the burger.
Stayed 4 nights in Aug 2024

10/10 Excellent

Wesley

Stayed 1 night in Aug 2024

10/10 Excellent

C

Stayed 1 night in Jul 2024

8/10 Good

Joanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location !
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A welcome break
Easy check in with friendly welcoming staff. Good size room which had been recently decorated. Very good breakfast each morning of our stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff and excellent facilities in such a historic building in the centre of town.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Amanda

Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Martin

Stayed 2 nights in Jul 2024

8/10 Good

Chris

Stayed 1 night in Jul 2024

8/10 Good

tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Margaret

Traveled with family
Liked: Staff & service, property conditions & facilities
Lovely hotel. We stayed in a courtyard room and it was perfect.
Stayed 2 nights in Jun 2024

10/10 Excellent

amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Steve

Stayed 2 nights in Jun 2024

10/10 Excellent

Timon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant
Lovely surprisingly big place. We had a basic room that was fine/comfortable.
Stayed 1 night in Jun 2024

10/10 Excellent

David

Stayed 1 night in Jun 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely, spacious room, in a delightfully rambling Georgian coaching inn. My room had a nice view over ancient rooftops to open countryside. And the complimentary shampoo and liquid soap were eco & skin-friendly. The landings and stairwells were cosy (sofas, cabinets, old mirrors, prints...). I thought I should drop 'facilities (etc)' to 4 because – as they made very clear in advance and on check-in – my top-floor room had a bath only (no shower), low ceilings, and no lift. The reception desk staff were very welcoming. I would happily stay there again some day.
Stayed 2 nights in Jun 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will be back
Beautiful historical hotel. All Staff we met were polite and lovely to us. Room was a good size and bed very comfortable.
Stayed 1 night in Jun 2024

10/10 Excellent

Judie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my room at the very top of the hotel, it was very comfortable and had windows on both sides. I was told it was top floor without lifts, and I was fine with this. I loved all the paintings, antique furniture and knock knacks around the public areas, and there was real character to the place The reception staff were extremely friendly and pleasant. I felt completely safe and comfortable as a solo traveller.
Stayed 1 night in Jun 2024

6/10 Okay

PAmela

Traveled with partner
Liked: Staff & service, property conditions & facilities
The bed was comfortable and the bathroom good. Great location. Lovely staff. The issues are, the wifi doesn’t work. It would disconnect constantly. The room & bathroom was dusty. We didn’t eat breakfast there.
Stayed 2 nights in Jun 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel, reception staff in particular were very friendly and helpful. Great location, the room was clean and comfortable as was the rest of the building. Would definitely recommend staying her to friends and family
Stayed 2 nights in May 2024

6/10 Okay

Martin

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Bit of a let-down.
Reasonably interesting old building but spoiled by indifferent attitudes of several staff.
Stayed 1 night in May 2024