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Beverly Hills Heights - Excel Hotels & Resorts

3.5 star property

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Photo gallery for Beverly Hills Heights - Excel Hotels & Resorts

Outdoor pool, sun loungers
Building design
Front of property
Aerial view
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
Sierra Nevada 1, Arona, Tenerife, 38650
  • Los Cristianos Beach
    ‪18 min walk‬
  • Siam Park
    ‪6 min drive‬
  • Las Vistas Beach
    ‪7 min drive‬
  • Tenerife (TFS-Tenerife South)
    ‪13 min drive‬

Room options

View all photos for Apartments 2 bedrooms (2)

In-room safe, blackout drapes, free WiFi, bed sheets

Apartments 2 bedrooms (2)

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment 2 bedrooms

In-room safe, blackout drapes, free WiFi, bed sheets

Apartment 2 bedrooms

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment 2 bedrooms (1+3)

In-room safe, blackout drapes, free WiFi, bed sheets

Apartment 2 bedrooms (1+3)

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment 2 bedrooms (1+4)

In-room safe, blackout drapes, free WiFi, bed sheets

Apartment 2 bedrooms (1+4)

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment 2 bedrooms (5)

In-room safe, blackout drapes, free WiFi, bed sheets

Apartment 2 bedrooms (5)

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment 2 bedrooms (4)

In-room safe, blackout drapes, free WiFi, bed sheets

Apartment 2 bedrooms (4)

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartments 2 bedroom (3)

In-room safe, blackout drapes, free WiFi, bed sheets

Apartments 2 bedroom (3)

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartments 2 bedrooms (1+1)

In-room safe, blackout drapes, free WiFi, bed sheets

Apartments 2 bedrooms (1+1)

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment 1 bedroom (1+1)

In-room safe, blackout drapes, free WiFi, bed sheets

Apartment 1 bedroom (1+1)

  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Apartment 2 bedrooms (2+1)

In-room safe, blackout drapes, free WiFi, bed sheets

Apartment 2 bedrooms (2+1)

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment 2 bedrooms (1+2)

In-room safe, blackout drapes, free WiFi, bed sheets

Apartment 2 bedrooms (1+2)

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 2 Queen Beds and 2 Twin Beds

View all photos for Apartment 2 Bedrooms (2+3)

In-room safe, blackout drapes, free WiFi, bed sheets

Apartment 2 Bedrooms (2+3)

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment 2 Bedrooms (3+2)

In-room safe, blackout drapes, free WiFi, bed sheets

Apartment 2 Bedrooms (3+2)

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment 1 bedroom (1+2)

In-room safe, blackout drapes, free WiFi, bed sheets

Apartment 1 bedroom (1+2)

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Apartment 2 bedrooms (2+2)

In-room safe, blackout drapes, free WiFi, bed sheets

Apartment 2 bedrooms (2+2)

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom

In-room safe, blackout drapes, free WiFi, bed sheets

Apartment, 1 Bedroom

  • 1 bedroom
  • 1 bathroom
  • Sleeps 1
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Apartment, 2 Bedrooms

In-room safe, blackout drapes, free WiFi, bed sheets

Apartment, 2 Bedrooms

  • 484 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment, 1 Bedroom

In-room safe, blackout drapes, free WiFi, bed sheets

Apartment, 1 Bedroom

  • 484 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 1
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment, 1 Bedroom

In-room safe, blackout drapes, free WiFi, bed sheets

Apartment, 1 Bedroom

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Apartment 1 bedroom (2+1)

In-room safe, blackout drapes, free WiFi, bed sheets

Apartment 1 bedroom (2+1)

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Sea View

In-room safe, blackout drapes, free WiFi, bed sheets

Deluxe Apartment, 2 Bedrooms, Sea View

  • 2 bedrooms
  • 2 bathrooms
  • Sea view
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment 2 bedrooms (4+1)

In-room safe, blackout drapes, free WiFi, bed sheets

Apartment 2 bedrooms (4+1)

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Apartment, 1 Bedroom, Sea View

In-room safe, blackout drapes, free WiFi, bed sheets

Deluxe Apartment, 1 Bedroom, Sea View

  • 1 bedroom
  • 1 bathroom
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Apartment 2 bedrooms (3+1)

In-room safe, blackout drapes, free WiFi, bed sheets

Apartment 2 bedrooms (3+1)

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Apartments 1 bedroom (2)

In-room safe, blackout drapes, free WiFi, bed sheets

Apartments 1 bedroom (2)

  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

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About this property

Beverly Hills Heights - Excel Hotels & Resorts

3.5-star Arona aparthotel close to Los Cristianos Beach
Along with an outdoor pool, this smoke-free aparthotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite. Each apartment provides a kitchenette with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences like a dining area and a coffee/tea maker. Housekeeping is available once per stay.
Beverly Hills Heights - Excel Hotels & Resorts offers 113 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Accommodations at this 3.5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided once per stay.

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
In addition to an outdoor pool, Beverly Hills Heights - Excel Hotels & Resorts provides a sauna and a fitness center. Dining options at the aparthotel include a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Arona aparthotel also offers spa services, a library, and a terrace.

Beverly Hills Heights - Excel Hotels & Resorts is a smoke-free property.

THE SET Patio Bar - Onsite gastropub. Happy hour is offered.

Languages

English, French, German, Spanish

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Massage
  • Outdoor pool
  • Pool loungers
  • Sauna
  • Spa services
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Restaurants on site

  • THE SET Patio Bar

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • Flat-screen TV with cable channels
  • Library

Outdoor areas

  • Balcony/patio
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Grocery/convenience store
  • Housekeeping (once per stay)
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Gym
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 113 units
  • Bicycle rentals
  • Garden
  • Reception hall

Policies

Check-in

Check-in time starts at 5:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100.0 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Property Registration Number A38083101

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Suites Beverly Heights Aparthotel Arona
Suites Beverly Heights Aparthotel
Suites Beverly Heights Arona
Beverly Hills Heights
The Suites at Beverly Heights
Beverly Hills Heights Excel Hotels Resorts
Beverly Hills Heights - Excel Hotels & Resorts Arona
Beverly Hills Heights - Excel Hotels & Resorts Aparthotel
Beverly Hills Heights - Excel Hotels & Resorts Aparthotel Arona

Beverly Hills Heights - Excel Hotels & Resorts Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 140 out of 281 reviews
Rating 8 - Good. 112 out of 281 reviews
Rating 6 - Okay. 18 out of 281 reviews
Rating 4 - Poor. 7 out of 281 reviews
Rating 2 - Terrible. 4 out of 281 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Man Wai

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, room comfort
Highs and lows of the Beverly Hills Heights
Arrived 1:30pm. Checked in and luggage stored. Room not available until 4pm. Requested a seaview when booking in March. None available. Was offered to upgrade to the Penthouse with all round views, hot tub and bed & breakfast for £300 extra for 3 of us - so why not. Been several times so knew what was on offer. No hot water for showers until part way into 2nd day. Room wasn't cleaned for check in time 4pm. Hot tub was cleaned either until day 3 - certainly not what was expected for upgrade fee. All sorted in the end and got offered free BBQ tickets, not that we would go anyway. Pool was nice and clean and plenty of loungers. Victor the lifeguard remembered us from previous stays which is always nice. He is one hell of an artist too.... Breakfast is in the sister hotel Mirage. Same as last year. Some days better than others, lots of choices, something for everyone. Only criticism is hot selection could do with being warmer as it was always luke warm. Beds comfy but firm. One single long firm pillow each which took some getting used to. The hotel looks lovely from the outside, especially lit up at night, but it is a bit dated and seriously needs to invest in some lifts as its all stairs which is a nightmare carrying the luggage up & down. Im not going to moan as love Los Cristianos. It always feels and looks clean and looked after. The upside being at the top of LC is you get great view's if you're sea facing. The downside is the oncoming heart attack walking up the hill!
Stayed 7 nights in Nov 2024

10/10 Excellent

Seema

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
lovely aparthotel, heated pool. Victor the pool lifeguard was the star of the hotel. He could not help enough. The rest of staff were helpful and friendly. Note it is a steep hill about 20minutes to the beach. Hourly transport provided can fill up, but only 5-7 euros by taxi. Supermarket on the corner very useful and decent prices
Stayed 10 nights in Nov 2024

8/10 Good

Adam

Traveled with family
Liked: Cleanliness, amenities, room comfort
Stayed here quite a few times and it’s a good location and overall good property. The room we had this time was quite noisy, and probably could do with an upgrade. Life guard Victor is an absolute superstar.
Stayed 7 nights in Oct 2024

10/10 Excellent

christopher, Kidlington

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely place to stay, I will be back here for sure, It’s a great workout getting too and from but the hills and steps add to the laughs of the holiday. The area in general is fantastic Los Chris is my preferred area, local bars and Restaurants, Hoping to be back very soon.
Stayed 7 nights in Sep 2024

8/10 Good

Nicholas

Liked: Cleanliness
Stayed 5 nights in Feb 2024

8/10 Good

Manjit

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We stayed for 6 nights in a 2 bedroom apartment. The hotel is at the top of a steep hill but that means it is quiet and peaceful, away from the hustle and bustle of the resorts below. Probably not a hotel for anyone who struggles with mobility. Check in was ok, emailed in advance to advise we were arriving before 5pm check in and ask for a specific grade of room which we had paid for. Arrived at 2pm but didn’t get a room until 5pm The hotel has everything you would want within its own and the adjoining sister hotel (Hollywood Miarge). Rooms are spacious and generally comfortable. They are a bit dated and could do with a refresh. Staff are friendly and helpful and there is an hourly bus down to the resort (and back again). No evening facilities at this hotel but lots to do at the sister hotel next door. Would recommend but needs a facelift.
Stayed 6 nights in Jan 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Winter sun
Lovely apartment. The staff were friendly and helpful The weather was warm and pleasant.
Stayed 8 nights in Jan 2024

4/10 Poor

Gordon

Disliked: Cleanliness
Dated Property. Not value for money
Very dated. Not even a corkscrew in the room. No door on shower. Shower head VERY dirty. Poor overall.
Stayed 9 nights in Nov 2023

10/10 Excellent

Chris

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The deluxe apartment was great, better than expected. The only negative was the memory foam pillows as not comfy to sleep on
Stayed 7 nights in Nov 2023

10/10 Excellent

Neil

Liked: Cleanliness, room comfort
Great time at Beverly Hills Heights
Fabulous holiday at Beverly Hills Heights, great 1 bed apartment. Reception staff very friendly, esp Marian. Great that you can use any of the 3 pools at Hollywood Mirage and Heights, as the Heights pool area is a little quiet for us. Had a minor maintainance issue which was sorted within an hour, brilliant !!
Stayed 11 nights in Nov 2023

8/10 Good

Lorraine

Traveled with family
Liked: Room comfort
Stayed 6 nights in Oct 2023

2/10 Terrible

Stefan

Disliked: Cleanliness, amenities, property conditions & facilities
Disgusting place swarming with cockroaches and no A/C.
Stayed 4 nights in Oct 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Beverly Hills Heights
Lovely hotel, great facilities. Plenty of sunbeds too.
Stayed 4 nights in Oct 2023

10/10 Excellent

Alice

Liked: Property conditions & facilities
Stayed 8 nights in Sep 2023

10/10 Excellent

Debra

Liked: Cleanliness, room comfort
Our Favourite Place to stay
Our favourite place in Tenerife and we have tried many over the years. Staff are excellent and apartments are still very good and spacious. Good value for money
Stayed 7 nights in Sep 2023

4/10 Poor

Allan

Traveled with family
Disliked: Cleanliness, room comfort
Very Disappointing.
We have stayed at this resort for over 20 years and noticed a marked decline. The resort has gone from a 4 start to a 2 star.. We booked a premium room and got a tired room in need of renovations. The next room was no better it needed a deep clean. One day they had no hand towels. The smell was stale and a strong smell from drains. Regrettably I would not recommend this resort. The only positive was the staff all friendly and helpful.
Stayed 14 nights in Aug 2023

10/10 Excellent

Martin

Liked: Cleanliness, room comfort
Stayed 7 nights in Aug 2023

8/10 Good

stuart

Stayed 13 nights in Aug 2023

10/10 Excellent

Fenella

Liked: Cleanliness, room comfort
Stayed 7 nights in Aug 2023

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, room comfort
Stayed 8 nights in Jul 2023

4/10 Poor

Somsin

Traveled with family
Disliked: Cleanliness
not very professional and cleaner not helpful.
Everything is good apart from the cleaner. she came in our room not say hello but tell us to hurry out while we still on a holiday. Not very profession . no life. no staffs to help you with your bags what so ever. and they leave bin on a bayday everywhere !!
Stayed 4 nights in Jul 2023

8/10 Good

Paul

Liked: Cleanliness, room comfort
Stayed 7 nights in Jul 2023

8/10 Good

Sinead

Traveled with family
Liked: Cleanliness, room comfort
Good size split level apartment. Door missing off the shower upstairs but apart from that everything was good and working. No evening bar at this property, you have to go to hotel next door! Lovely pool. Lots of steps and on a very steep hill so not suitable if you’re not good on your feet. Overall good experience
Stayed 8 nights in Jun 2023

4/10 Poor

Erika

Disliked: Amenities
The hotel was noisy, even with everything closed, there was still a lot of noise in the evening. It's very far from the beach, bonus that there is a free bus service to and from there but it's very limited, only a few buses per day and the last one back is too early, at 18.15. The balcony wasn't great either. The view was only a wall and it's so tucked away, there was not much sun actually reaching it. The apartment was pretty large otherwise and ok. Receptionists were always helpful and nice.
Stayed 5 nights in Jun 2023