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H10 Las Palmeras

4.0 star property

Choose dates to view prices

Photo gallery for H10 Las Palmeras

2 outdoor pools, pool umbrellas, sun loungers
Lobby sitting area
Minibar, in-room safe, desk, blackout drapes
Interior
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • All inclusive
  • Bar
  • Room service
  • Parking included
  • Gym

Explore the area

Map
Avenida Rafael Puig, 28, Playa de las Americas, Arona, Tenerife, 38650
  • Playa de las Américas
    ‪3 min walk‬
  • Veronicas Strip
    ‪7 min walk‬
  • Los Cristianos Beach
    ‪5 min drive‬
  • Tenerife (TFS-Tenerife South)
    ‪15 min drive‬

Room options

View all photos for Family Room

Minibar, in-room safe, desk, blackout drapes

Family Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Room

Minibar, in-room safe, desk, blackout drapes

Family Room

  • Sleeps 5
  • 5 Twin Beds

View all photos for Double Room (2 Adults)

Minibar, in-room safe, desk, blackout drapes

Double Room (2 Adults)

  • 215.00 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Minibar, in-room safe, desk, blackout drapes

Family Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Room

Minibar, in-room safe, desk, blackout drapes

Family Room

  • Sleeps 5
  • 5 Twin Beds

View all photos for Family Room

Minibar, in-room safe, desk, blackout drapes

Family Room

  • Sleeps 5
  • 5 Twin Beds

View all photos for Family Room

Minibar, in-room safe, desk, blackout drapes

Family Room

  • Sleeps 5
  • 5 Twin Beds

View all photos for Double Room, Sea View (2 Adults + 1 Child)

Minibar, in-room safe, desk, blackout drapes

Double Room, Sea View (2 Adults + 1 Child)

  • 215.00 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room Single Use, Sea View

Minibar, in-room safe, desk, blackout drapes

Double Room Single Use, Sea View

  • 215 sq ft
  • Sea view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Double Room Single Use

Minibar, in-room safe, desk, blackout drapes

Double Room Single Use

  • 215 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Double Room, Sea View (3 Adults)

Minibar, in-room safe, desk, blackout drapes

Double Room, Sea View (3 Adults)

  • 215.00 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite (2 adults)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (2 adults)

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Double Room, Sea View (2 Adults)

Minibar, in-room safe, desk, blackout drapes

Double Room, Sea View (2 Adults)

  • 215.00 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Privilege)

Double Room (Privilege) | View from room

Double Room (Privilege)

  • 215 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite (3 adults)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (3 adults)

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Double Room (3 Adults)

Minibar, in-room safe, desk, blackout drapes

Double Room (3 Adults)

  • 215.00 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Minibar, in-room safe, desk, blackout drapes

Family Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Junior Suite (2 adults + 1 child)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (2 adults + 1 child)

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Double Room (2 Adults + 1 Child)

Minibar, in-room safe, desk, blackout drapes

Double Room (2 Adults + 1 Child)

  • 215.00 sq ft
  • Sleeps 3
  • 1 Double Bed

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About this property

H10 Las Palmeras

4-star Arona resort walkable to Playa de las Américas
At H10 Las Palmeras, spend the day playing on the nearby beach then return to dine at one of the resort's 3 restaurants.
H10 Las Palmeras offers 519 air-conditioned accommodations with minibars and laptop-compatible safes. Televisions come with satellite channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This Arona resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a fitness center.
Some rates at H10 Las Palmeras are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

H10 Las Palmeras features 2 outdoor swimming pools, outdoor tennis courts, a fitness center, and a children's pool. Dining is available at one of the resort's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This beach resort also offers a terrace, a children's club, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

H10 Las Palmeras is a smoke-free property.

Garoe Show cooking - This buffet restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
La Choza - This poolside bar serves light fare only. Guests can enjoy drinks at the bar.
Specchio Magico - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open select days.
La Ballena - This restaurant specializes in Mediterranean cuisine and is located on the beach. Guests can enjoy drinks at the bar.
Sakura Teppanyaki - This restaurant specializes in Japanese cuisine and serves dinner only. Open select days.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at H10 Las Palmeras are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet meals and snacks included

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Garoe Show cooking
  • La Ballena
  • La Choza
  • Sakura Teppanyaki
  • Specchio Magico

Things to do

  • 2 outdoor pools
  • 4 outdoor tennis courts
  • Bicycle tours
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Gym
  • Shopping

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Laundry facilities
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Direct access to the beach
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • 9 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

H10 Las
H10 Las Palmeras
H10 Palmeras
H10 Palmeras Hotel
H10 Palmeras Hotel Las
Las Palmeras
Las Palmeras H10
H10 Las Palmeras Hotel Arona
H10 Las Palmeras Hotel
H10 Las Palmeras Arona
H10 Las Palmeras Resort Arona
H10 Las Palmeras Arona
H10 Las Palmeras Resort
H10 Las Palmeras Resort Arona

H10 Las Palmeras Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 208 out of 654 reviews
Rating 8 - Good. 278 out of 654 reviews
Rating 6 - Okay. 109 out of 654 reviews
Rating 4 - Poor. 35 out of 654 reviews
Rating 2 - Terrible. 24 out of 654 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Gwenan

Disliked: Property conditions & facilities, room comfort

Not the greatest hotel

Thos is advertised as a 4 star hotel this it is not ! We stayed in room 164 with a side facing aspect with a terible view poky balcony tgst we coukd mit sit on ad it was too noisy from the array of bars situated around the left side of the hotel Sleeping was very difficult due to the noise I did email reception requesting a room change yet to get a reply The heavy smell of cannabis on the corridor leading up to our room! Pool area was lovely plenty of beds and umbrellas every day Food was good with plenty of chooce
Stayed 4 nights in Apr 2025

2/10 Terrible

Madison

Traveled with group
Disliked: Staff & service, property conditions & facilities
Bugs in the room
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Cameron

Liked: Cleanliness, staff & service
Disliked: Room comfort

Miserable

First of all, I’m really not the type of person to ever leave a negative review, and it takes a lot for me to complain about anything. I should also say that the staff were excellent; super helpful and friendly. The communal areas were lovely and clean and the pool area was a lovely place to relax. The hotel is also in a great location, close to the beach, and also a bus stop that goes to the airport and north to Adeje, La Caleta etc Unfortunately, due to food poisoning from the hotel food, I spent very little time whilst at the hotel anywhere other than my bed or in the toilet. The breakfast was okay, but the food at dinner (for the very few days when I was well enough to eat it) was generally unappetising. I was also given a room directly above the Irish bar next to the hotel. It was so loud from 7pm-1am that my bed would literally vibrate. Perhaps the stay would have been more pleasant if I was anywhere else in the hotel, but if you’re anywhere near the Irish bar and you’re in your room before 1am, you might as well give up on having a decent night’s sleep. It was miserable. I had come to H10 Las Palmeras for a relaxing few days after a couple of incredibly busy weeks at works. I ended up having the worst holiday of my life. I was almost in tears at the airport because I was so happy to be leaving.
Stayed 5 nights in Mar 2025

6/10 Okay

Barbora

Traveled with partner
Liked: Cleanliness, amenities
The reception was extremely slow with queues at all times for check in/check out and everything else Food was average We had a room facing the front of the hotel and even tho we asked for a quiet room, we heard noice from nearby bars waking us up multiple times at night until 6am
Stayed 4 nights in Mar 2025

10/10 Excellent

David, Harker Heights

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location and convenience.
Stayed 3 nights in Feb 2025

6/10 Okay

Ted

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Very friendly and wonderful front desk staff. Great food and room cleaning all excellent. Two problems: 1) very heavy handed, ignorant, loud, accusatory security guard in front lobby. He shouted at me, accused me of not stopping when he shouted - no idea he was shouting at me; accused me falsely of not stopping; as crowd gathered he continued to falsely allege that I had no pass into hotel. When I showed him pass, he refused to apologise - he said: “we don't do apologies”. This was needlessly embarrassing and ignorant and presents a counter experience to that offered by front desk staff. It was awful. 2). At the Gaelic Bar end of hotel loud music and shouting prevents sleeping before 12 or so every night. One night it continued all night until 5 am. For the price a “underground” room was not great.
Stayed 10 nights in Feb 2025

2/10 Terrible

Donald

Stayed 4 nights in Feb 2025

4/10 Poor

Patrick

Liked: Room comfort
Disliked: Staff & service

Potential but poor

Ridiculously slow check in. Staff are like robots. Poor air conditioning in the room and is lacking some basic amenities like an iron, tea / coffee making facilities etc. Charging extra for a safe in a 4 star hotel!
Stayed 6 nights in Feb 2025

6/10 Okay

john

Traveled with partner
Liked: Staff & service
We booked a room for 4 nights and we were put in a 2 bed duplex, very convenient for the pool but the room was very stark and dated, the hotel itself was as nice but the dark dreary room spoiled it.
Stayed 4 nights in Feb 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was very good and made better by getting a free upgrade to a mini suite.
Stayed 8 nights in Jan 2025

6/10 Okay

Louise

Traveled with family
Liked: Cleanliness
Stayed 4 nights in Jan 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spot on.
Stayed 8 nights in Dec 2024

10/10 Excellent

Jake

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a fantastic hotel! Would highly recommend fantastic location and would defiantly stay here again if we travelled to Tenerife again. Cleaners were wonderful and very friendly.
Stayed 8 nights in Sep 2024

8/10 Good

Bettina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location.
Stayed 7 nights in Aug 2024

10/10 Excellent

MADHAVI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great food and service

Really enjoyed the stay with great food and service. The main part was the proximity to beautiful beaches and easy access to local services to visit other top attractions. Hotel services like swimming pool, bar etc was excellent as well as hospitality shown by every member.
Stayed 4 nights in May 2024

10/10 Excellent

Poornima Ashok

Stayed 7 nights in Apr 2024

8/10 Good

JUAN, Land O Lake

Liked: Cleanliness, staff & service
Stayed 7 nights in May 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Property is huge. 3 pools. Rooms could use some refurbishment.
Stayed 4 nights in Apr 2024

8/10 Good

Harris

Stayed 5 nights in Mar 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First room given was above a loud bar, so I asked to be moved and they did move me to a quieter room. Most of the food was good, although a smaller selection than other places I have stayed. Gym facilities quite basic and only open from 8am. Pool area well maintained.
Stayed 5 nights in Mar 2024

8/10 Good

Brenton

Liked: Cleanliness, staff & service
The property was in a great location. Endless amounts of restaurants and entertainment right outside the hotel. The only thing I didn't like was the buffet food, the quality just wasn't there. Everything else was great though. If I was to stay again, I wouldnt do all inclusive, I would just stay there and eat everywhere but there.
Stayed 3 nights in Mar 2024

6/10 Okay

Julie Lynne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately our room was right above an Irish bar which sang the same songs until midnight every night, very loudly!
Stayed 9 nights in Feb 2024

4/10 Poor

SAMUEL

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Very disappointed with the room and hotel food. Rooms are absolutely tiny, first room level 2 was far too noisy from bars outside so moved to level 5 which was much better. We had a broken shower door so the floor was soaked after every uses run the room smelt of urine from toilet. Asked to be moved 3 times and nothing got done. Didn’t change bed sheets when it was clear our baby had been sick on the bed but they still made up the bed. Reception was awful it took 45 minutes to check in, under staffed reception. Food was very disappointing, everything was over cooked by about 3 hours. Gym was pathetic, 1 treadmill and zero weights. Pool area was nice. Overall it’s a 4 out of 10 from us,
Stayed 7 nights in Feb 2024