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The Ritz-Carlton, Pentagon City

5.0 star property

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Exterior
View from property
View from property
Meeting facility
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Housekeeping
  • Gym
  • Room service
  • Laundry

Explore the area

Map
1250 South Hayes Street, Arlington, VA, 22202
  • Fashion Center at Pentagon City
    ‪1 min walk‬
  • Pentagon
    ‪18 min walk‬
  • Arlington National Cemetery
    ‪3 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪8 min drive‬

Room options

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Exterior

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4.5 out of 5, Wonderful, (2287)
The price is $279
per night
$364 total
includes taxes & fees
Apr 20 - Apr 21
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About this property

The Ritz-Carlton, Pentagon City

5-star Arlington hotel, connected to a shopping center in Pentagon City
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and coffee/tea in a common area. Housekeeping is available on request.
The Ritz-Carlton, Pentagon City offers 365 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This Arlington hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Microwaves, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 5-star property consist of a 24-hour business center and 11 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 17000 square feet (1579 square meters) include conference space. This luxury hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

The Ritz-Carlton, Pentagon City is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Santé - This fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 59 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 32 for adults and USD 16 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Santé

Things to do

  • 24-hour gym
  • Shopping mall

Family friendly

  • In-room crib
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 17,000 square feet of conference space
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1990
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Netflix

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 32.00 for adults and USD 16.00 for children
  • Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 59 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room microwave fee: USD 50 per stay
  • Rollaway bed fee: USD 50.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pentagon City Ritz-Carlton
Pentagon Ritz-Carlton
Ritz-Carlton Pentagon
Ritz-Carlton Pentagon City
Ritz-Carlton Pentagon City Arlington
Ritz-Carlton Pentagon City Hotel
Ritz-Carlton Pentagon City Hotel Arlington
Arlington Ritz-Carlton
Ritz Arlington
Ritz Carlton Pentagon City
Ritz-Carlton Arlington
The Ritz-Carlton Pentagon City Hotel Arlington
The Ritz-Carlton, Pentagon City Hotel
The Ritz-Carlton, Pentagon City Arlington
The Ritz-Carlton, Pentagon City Hotel Arlington

The Ritz-Carlton, Pentagon City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 714 out of 1003 reviews
Rating 8 - Good. 163 out of 1003 reviews
Rating 6 - Okay. 61 out of 1003 reviews
Rating 4 - Poor. 35 out of 1003 reviews
Rating 2 - Terrible. 30 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

hector

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointing
The AC unit was noisy, there was other peoples clothing in the room. The mini fridge was was full of thing for sale, Instead empty for guest use.
Stayed 1 night in Dec 2024

10/10 Excellent

Emily

Stayed 1 night in Jan 2025

10/10 Excellent

LeeAnn

Stayed 3 nights in Nov 2024

10/10 Excellent

Reed, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Graham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to a very large mall, but hotel is surprisingly quiet and very comfortable!
Stayed 1 night in Dec 2024

10/10 Excellent

Clare

Liked: Amenities, property conditions & facilities
Great!
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2024

6/10 Okay

dana

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was amazing. The check in process was flawless!
Stayed 1 night in Dec 2024

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attention to detail, Great surprise on my birthday’s staying!!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Emanuel, Campbell

Liked: Cleanliness, staff & service, property conditions & facilities
excellent location close to the metro and located within the Pentagon city mall
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Go To Spot
My favorite place to stay when visiting family in DC. Everyone is always accommodating and the rooms are huge. The beds feel like sleeping on a cloud.
Stayed 1 night in Dec 2024

4/10 Poor

JAMES, East Boston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Donald, Hopkinsville

Stayed 1 night in Nov 2024

6/10 Okay

edward

Traveled with family
Liked: Cleanliness, staff & service, amenities
Older hotel . The TV never worked during our 4 day stay . The shower drain slow with water accumulating. Great staff and valet parking .
Stayed 4 nights in Nov 2024

4/10 Poor

Rewa C., Milwaukee

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel rooms are in need of significant maintenance, as they feel old and run down. The toilet struggled to flush properly, which was quite inconvenient. After turning off the sink, there was an odd noise from the water pipes. We were disappointed with the buffet this year, as it didn’t live up to our expectations from last time. I wanted to highlight a few points that could use attention.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff was exceptional in their service, professionalism, and courtesy. The security and valet service were an extra plus. I also enjoyed the shopping mall connected to the hotel property.
Stayed 2 nights in Nov 2024

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities
No working bathroom and no one was at front desk all evening
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher, Big Horn

Stayed 4 nights in Oct 2024

10/10 Excellent

Sadaf

Stayed 1 night in Nov 2024

8/10 Good

James, Nashville

Stayed 3 nights in Oct 2024

2/10 Terrible

Kimberly, West Orange

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The property never shared that they had an ongoing issue with their heating system. The room was freezing although the heating controls indicated that it should be warm. We called the front desk more than 4 times for help, but there was no answer. At 3:30a.m. we had to go to the front desk because the cold room temperature was unbearable. We had to wait for the cleaning person to find the front desk person, who told us that he would send maintenance to our room. The maintenance person arrived with a space heater for our room and explained that the main heater for the entire building had been broken for several days, which was later confirmed by hotel management. Our room cost $500 per night. At this price-point, and the quality that The Ritz-Carlton is supposed to represent, rooms should not have to have space heaters for warmth and the front desk personnel should be able to be reached 24-hours. Several years ago we had an issue at this exact hotel, and chose to try again since so much time passed. We made a HUGE mistake. Minimally, customers should be made aware of severe issues known to management prior to booking.
Stayed 1 night in Oct 2024

6/10 Okay

luisa

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overrall the property/staff/service was great. My friends and I stayed here because we were running the Marine Corps Marathon. The "complimentary" coffee didnt start until 630 am Due to an earlier start of our day because of the marathon we asked if coffee could be accessible a little earler, we were told no but we could order room service and have it delivered or a fee. We paid $26 for 3 coffees! Coffee that would be "complimentary" less rhan an hour later? Its not about the money..just the principle.
Stayed 5 nights in Oct 2024

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Amazing stay. Very friendly and accommodating staff. Wonderful experience
Stayed 2 nights in Oct 2024