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Holiday Inn National Airport/Crystal City by IHG

3.5 star property

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Photo gallery for Holiday Inn National Airport/Crystal City by IHG

Exterior
Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board
Lobby sitting area
2 restaurants, breakfast, dinner served; American cuisine
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Free airport shuttle
  • Housekeeping
  • Laundry

Explore the area

Map
2650 Richmond Highway, Arlington, VA, 22202
  • Fashion Center at Pentagon City
    ‪3 min drive‬
  • Birchmere
    ‪3 min drive‬
  • Pentagon
    ‪7 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪8 min drive‬

Room options

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

8.4 out of 10
Very good
(58 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(183 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Television

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(144 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(7 reviews)
  • 475 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Hilton Garden Inn Reagan National Airport

  • Free airport shuttle
  • Pet friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, (1430)
The price is $169
per night
$193 total
includes taxes & fees
Feb 19 - Feb 20
Hilton Garden Inn Reagan National Airport

About this property

Holiday Inn National Airport/Crystal City by IHG

3.5-star hotel in Crystal City
This smoke-free hotel features 2 restaurants, a fitness center, and a bar/lounge. Free WiFi in public areas, a free airport shuttle, and a free shopping center shuttle are also provided. Other amenities include a 24-hour business center, a conference center, and self parking. Housekeeping is available once per stay.
Holiday Inn National Airport/Crystal City, an IHG Hotel offers 280 accommodations with laptop-compatible safes and complimentary newspapers. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Arlington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the hotel's 2 restaurants. The property also offers a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a 24-hour business center and meeting rooms.

A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 5820 square feet (541 square meters) include a conference center. This business-friendly hotel also offers a fitness center, multilingual staff, and gift shops/newsstands. An area shuttle within 1.0 miles and a roundtrip airport shuttle at scheduled times are complimentary for guests. Parking is available onsite for a surcharge.

Holiday Inn National Airport/Crystal City, an IHG Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Fresh Kitchen - This restaurant specializes in American cuisine and serves breakfast only.
O'Malley's Pub - This pub specializes in American cuisine and serves dinner only. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Dutch, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free roundtrip airport shuttle from 4:30 AM to 11:00 PM at scheduled times
  • Free area shuttle up to 1 mi
  • Free shopping center shuttle
  • Secured, covered self parking on site (USD 38 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 10 to 20 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Fresh Kitchen
  • O'Malley's Pub

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (5,820 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Ballroom
  • Banquet hall
  • Built in 1973
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10 to 20 per person
  • Covered self parking fee: USD 38 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Children under 18 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Crystal Hotel
Holiday Inn Crystal Hotel National Airport City
Holiday Inn National Airport Crystal City Hotel
Holiday Inn Crystal City Hotel
Holiday Inn National Airport Crystal City
Holiday Inn Crystal City
Holiday Inn National Airport/Crystal City Hotel
Holiday Inn Airport/Crystal City Hotel
Holiday Inn Airport/Crystal City
National Crystal City, An Ihg
Holiday Inn National Airport/Crystal City
Holiday Inn National Airport/Crystal City, an IHG Hotel Hotel

Holiday Inn National Airport/Crystal City by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 879 out of 1867 reviews
Rating 8 - Good. 484 out of 1867 reviews
Rating 6 - Okay. 254 out of 1867 reviews
Rating 4 - Poor. 118 out of 1867 reviews
Rating 2 - Terrible. 132 out of 1867 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kiffani

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Roschelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfy
Stayed 1 night in Oct 2024

8/10 Good

Arlette

Traveled with family
Liked: Cleanliness, staff & service
Ok
Stayed 3 nights in Oct 2024

8/10 Good

Linda

Stayed 1 night in Oct 2024

6/10 Okay

Maria

Liked: Amenities
Disliked: Cleanliness
Lobby area needed some cleaning (some spots had crackers and crumbs in front of an arm chair that wasn’t dealt with). At one point, none of the three elevators were working. When I checked out at 3:00 am, the employee was wearing his motorcycle leather jacket - didn’t look very professional and said he could not give me a receipt because I booked via Expedia until I insisted. Overall, the only positive thing was proximity to DCA.
Stayed 3 nights in Oct 2024

6/10 Okay

Steven

Business traveler
Liked: Staff & service
Rooms are tiny and in bathroom the stool had to be put it at a angle so you had rm to get to shower. Felt like i was in a broom closet.
Stayed 1 night in Oct 2024

8/10 Good

Yina

Liked: Cleanliness, staff & service
Staff was great , great location , shuttle service always a plus, the hotel does need some updating
Stayed 1 night in Oct 2024

2/10 Terrible

James

Business traveler
Disliked: Property conditions & facilities
Needs updated!
Stayed 4 nights in Sep 2024

6/10 Okay

Mark

Liked: Cleanliness
Noisy room. Multiple elevators not working. No local channel on TV so not able watch sports. Staff were polite and convenient to airport with good shuttle service
Stayed 4 nights in Oct 2024

4/10 Poor

Lupe

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Venita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 2 nights in Oct 2024

8/10 Good

LOUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shuttle to and from National Airport
The hotel runs a shuttle van to National Airport every half hour from early morning until 11pm. Great service!
Stayed 1 night in Oct 2024

2/10 Terrible

Cherie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The staff the big black lady on the reception wasn’t extremely unfriendly. I could charge $50 deposit on every day to $200 deposit and other hotel paid $50 for the holiday two weeks. Nightmare is not working most of the time or one lifted overcrowded. Long time waiting for the lift . Close to the hotel, there was a strip joint . Feeling unsafe at night.
Stayed 4 nights in Oct 2024

10/10 Excellent

Genevieve

Stayed 3 nights in Oct 2024

10/10 Excellent

Jared

Stayed 2 nights in Oct 2024

10/10 Excellent

DaVeil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
$38/ night parking is absurd.
Stayed 1 night in Oct 2024

2/10 Terrible

Atasha

Traveled with family
Disliked: Staff & service
This property and its management canceled my reservation on the day of my stay. Said Expedia canceled my reservation. Horrible customer service.
Stayed 2 nights in Oct 2024

6/10 Okay

Deryck

Liked: Cleanliness
Thanks
Stayed 4 nights in Oct 2024

10/10 Excellent

Susan, Slidell

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Theresa C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Vijayan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff.
The staff were very nice. Allowed me to do late check out which was very helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good to stay
Excellent service, nice place
Stayed 2 nights in Oct 2024

8/10 Good

harry, North Haledon

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The property was fine. The cost was higher than the quality of the hotel.
Stayed 4 nights in Oct 2024

4/10 Poor

Louis

Disliked: Staff & service, amenities, property conditions & facilities
Awoke first morning to find room temperature had dropped and thermostat in room not working to adjust it . Then found I had hot water in sink but not shower. I brought this to the attention of person at front desk who assured me it would be taken care of. Next morning same thing nothing had been corrected. Also after being out and about for almost 6 hours came back to find housekeeping on their way home and my room had not been cleaned. At checkout I voiced my displeasure again and they payed for my breakfast. A long way to go and a lot of money to spend for cold showers.
Stayed 2 nights in Oct 2024

4/10 Poor

Kumar

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AC wasn’t functioning efficiently and room was warming up every few minutes.
Stayed 1 night in Oct 2024