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Crystal Gateway Marriott

4.0 star property

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1 bedroom, in-room safe, desk, laptop workspace
Meeting facility
Meeting facility
1 bedroom, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
1700 Richmond Highway, Arlington, VA, 22202
  • Fashion Center at Pentagon City
    ‪9 min walk‬
  • Arlington National Cemetery
    ‪2 min drive‬
  • Pentagon
    ‪2 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪3 min drive‬

Room options

View all photos for Room, 1 King Bed (Hearing Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed (Hearing Accessible)

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 Bedroom

  • 427 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed (Mobility Accessible, Tub)

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Mobility Accessible, Tub)

  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 Bedroom

  • 427 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Double Beds

  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 Bedroom

  • 427 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Hearing Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Hearing Accessible)

  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom (Pure)

1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 Bedroom (Pure)

  • 427 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

1 bedroom, in-room safe, desk, laptop workspace

Club Room, 2 Double Beds

  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Club Room, 1 King Bed

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Double Beds

  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Crystal Gateway Marriott

4-star Arlington hotel, connected to a rail/subway station in Crystal City
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a coffee shop/cafe, 24-hour room service, and a business center. Housekeeping is available on request.
Crystal Gateway Marriott offers 701 accommodations with iPod docking stations and laptop-compatible safes. 32-inch Smart televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and 31 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 39983 square feet (3715 square meters) include conference space. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. A roundtrip airport shuttle is complimentary to guests at scheduled times. Parking is available onsite for a surcharge.

Crystal Gateway Marriott is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6 AM and 10:30 AM and on weekends between 7 AM and 11:00 AM.
15th and Eads - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Arabic, English, Spanish, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free roundtrip airport shuttle from 5:00 AM to midnight at scheduled times
  • Covered self parking on site (USD 45 per day; includes in/out privileges)
  • Covered extended parking on site (USD 45 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • 15th and Eads

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 31 meeting rooms
  • 39,983 square feet of conference space
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 accessible parking spaces
  • Elevator (42 inch wide door)
  • Grab bar near toilet (34 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink (34 inches high)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Thin carpet in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per night, plus a one-time cleaning fee of USD 150
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 24 per person
  • Fee for in-room wireless internet: USD 12.95 per day (rates may vary)
  • Covered self parking fee: USD 45 per day (in/out privileges)
  • Covered extended parking fee: USD 45 per day
  • Pet fee: USD 20 per accommodation, per night plus USD 150 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crystal Gateway
Crystal Gateway Marriott
Crystal Gateway Marriott Arlington
Crystal Gateway Marriott Hotel
Crystal Gateway Marriott Hotel Arlington
Crystal Marriott Gateway
Gateway Crystal
Gateway Crystal Marriott
Marriott Crystal Gateway
Marriott Crystal Gateway Hotel Arlington
Marriott Hotel Crystal Gateway
Crystal Gateway Marriott Hotel
Crystal Gateway Marriott Arlington
Crystal Gateway Marriott Hotel Arlington

Crystal Gateway Marriott Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 707 out of 1005 reviews
Rating 8 - Good. 191 out of 1005 reviews
Rating 6 - Okay. 51 out of 1005 reviews
Rating 4 - Poor. 27 out of 1005 reviews
Rating 2 - Terrible. 29 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Roger

Stayed 2 nights in Feb 2025

10/10 Excellent

Joilyn

Stayed 4 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel. We were only there for a few hours of sleep on a layover. Met our needs.
Stayed 1 night in Mar 2025

10/10 Excellent

Marsha, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the consistency of a Marriott property. I always get what I expect and its always wonderful.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Janise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely, trouble-free stay.
Stayed 1 night in Feb 2025

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the fact that the restaurant wasn’t open for lunch. Also, the free airport shuttle wasn’t available for me because I had an early morning flight. Had to pay for an Uber.
Stayed 1 night in Feb 2025

4/10 Poor

Carlos, San Antonio

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The escalators were down so you had to walk up and down or wait for the elevator. They had one escalator dismantled and it was an eye sore. Two of the three elevators on the far wing were broke and there was a conference so they were often overfilled and/or you had to wait as there was 18 floors. The faucets in the bathrooms on the first floor by gym didn't work and other bathrooms meaning you couldn't wash your hands after using the bathroom specifically the sink by the gym which is unsanitary. Also, the cost of everything didn't make sense based on the facilities. The mirror in my room had cracks around it and the wall above the headboard looked like it had been a scrubbed and was discolored
Stayed 3 nights in Feb 2025

10/10 Excellent

Panarat

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Kidist Maru

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great but bar service and drink quality did not meet expectations
Stayed 2 nights in Feb 2025

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Oaklee

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful with an impressive view. The staff was incredibly helpful for me on this trip and saved the day for me when I had a booking issue. Thank you soo much! Also free airport shuttle.
Stayed 1 night in Feb 2025

10/10 Excellent

Tami, Naples

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent. I loved the breakfast buffet. Room was very well kept.
Stayed 3 nights in Jan 2025

8/10 Good

Sheila

Stayed 1 night in Feb 2025

10/10 Excellent

Bryan

Stayed 1 night in Jan 2025

6/10 Okay

Brooke

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Arrived late and found no towels in the room. None. The first guy at the call desk was super nice, but after 15 minutes of waiting, I called again. That woman was terrible. She told me I’d just have to wait until they got them to me because there were other people with requests and food orders. I told her that was unacceptable since it was their mistake. Not much for customer service.
Stayed 1 night in Feb 2025

8/10 Good

Douglas

Stayed 1 night in Jan 2025

10/10 Excellent

Lakiesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Stacey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport. Shuttle service.
Stayed 1 night in Jan 2025

6/10 Okay

michael

Traveled with partner
Property had dirty water coming out of shower ( we were told possible broken pipe) . They were well aware of the problem but did not really handle it with concern for their guests.
Stayed 1 night in Jan 2025

10/10 Excellent

Dominic

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely beautiful and a great location.
Stayed 1 night in Jan 2025

10/10 Excellent

Theodore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, friendly check in, rooms extreamly clean and comfortable. The restaurant meals were very good and I would say the only area needing attention is the restaurant hotel staff, they need additional training and they need to speak English more clearly.
Stayed 1 night in Jan 2025