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Crowne Plaza Crystal City-Washington, D.C. by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Crystal City-Washington, D.C. by IHG

Exterior detail
Lobby
Lobby
In-room safe, desk, blackout drapes, iron/ironing board
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Free airport shuttle
  • Housekeeping
  • Laundry
  • Gym

Explore the area

Map
1480 Crystal Drive, Arlington, VA, 22202
  • Fashion Center at Pentagon City
    ‪15 min walk‬
  • Arlington National Cemetery
    ‪4 min drive‬
  • Pentagon
    ‪6 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Comm Accessible, Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Roll-in Shower (Comm Accessible, Roll-In Shower)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Accessible Bathtub (Comm, Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Accessible Bathtub (Comm, Accessible Tub)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Accessible Bathtub (Communications Accessible)

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed, Accessible Bathtub (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communication Accessible)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible Bathtub (Communications Accessible)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Accessible Bathtub (Communications Accessible)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(67 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Roll-in Shower (Comm Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

8.2 out of 10
Very good
(94 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(122 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communication, Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Communication, Accessible Tub)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Sheraton Pentagon City Hotel

  • Free airport shuttle
  • Pet friendly
  • Restaurant
  • Air conditioning
4.2 out of 5, Very Good, (2106)
The price is $170
per night
$194 total
includes taxes & fees
Feb 19 - Feb 20
Sheraton Pentagon City Hotel

About this property

Crowne Plaza Crystal City-Washington, D.C. by IHG

3.5-star hotel in Crystal City
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Crowne Plaza Crystal City-Washington, D.C., an IHG Hotel offers 308 air-conditioned accommodations with safes and coffee/tea makers. 43-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Arlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a 24-hour business center and 6 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 3000 square feet (279 square meters) include conference space. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. A roundtrip airport shuttle is complimentary to guests at scheduled times. Onsite parking is available (surcharge), along with a car charging station.

Crowne Plaza Crystal City-Washington, D.C., an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Crowne Plaza Crystal City-Washington, D.C., an IHG Hotel has a restaurant on site.
Potomac Social Tavern - This gastropub specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Starbucks Coffee - This coffee shop specializes in American cuisine and serves breakfast and light fare. Open daily.

Languages

Chinese (Mandarin), English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free roundtrip airport shuttle from 4:30 AM to 11:00 PM at scheduled times
  • Secured, covered self parking on site (USD 44 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 14 to 17 for adults and USD 7 to 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Potomac Social Tavern
  • Starbucks Coffee

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 3,000 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 12 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • No plastic soft drink bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 14.00 to 17.00 for adults, and USD 7.00 to 8.00 for children
  • Covered self parking fee: USD 44 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza National Airport
Crowne Plaza Washington
Crowne Plaza Washington Hotel National Airport
Crowne Plaza Crystal City-Washington D.C. Hotel
Washington Crowne Plaza
Crowne Plaza Washington National Airport Hotel
Crowne Plaza Washington National Airport Hotel Arlington
Crowne Plaza City-Washington D.C. Hotel
Crowne Plaza Crystal City-Washington D.C.
Crowne Plaza City-Washington D.C.
Crowne Plaza Cityton DC

Crowne Plaza Crystal City-Washington, D.C. by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 504 out of 1002 reviews
Rating 8 - Good. 259 out of 1002 reviews
Rating 6 - Okay. 118 out of 1002 reviews
Rating 4 - Poor. 62 out of 1002 reviews
Rating 2 - Terrible. 59 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Michelle

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had issues with room key everyday.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lisa, Branford

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Crown Plaza was close to public transportation. Even though its located in Virgima, its closer to downtown DC metro than other parts of DC. This hotel is a great value for your money. I plan to stay here every time i go to the DC area. I've affectionately named it "My Spot".
Stayed 2 nights in Oct 2024

8/10 Good

Scott

Liked: Cleanliness, property conditions & facilities
It was a very quiet place to stay. Nice and clean and the staff was friendly. The bad, we had to wait over an hour for the shuttle to pick us up from the airport and bring us back to the hotel. The bed was extremely hard and not very comfortable. And one thing that my OCD couldn’t let go was the outlets that are built into the lights on the night stands do not work ! It kind of sucks when you have all your electronics to plug in to charge and can’t utilize them! All in all, it was a “ just ok” stay.
Stayed 1 night in Oct 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Ron

Liked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Freddy

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mattresses can be upgraded for better support. We had backaches in the morning.
Stayed 1 night in Sep 2024

10/10 Excellent

Lawrence Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Aliza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a half block from the metro station that took us right into down town D.C. with ease.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed at this location multiple times over the past 12 years, I’ve never had a problem, not one. The staff is very friendly and professional, check in is always easy, they always have the room ready, housekeeping comes in and freshens up while I’m gone, I stayed in 307 and it was everything we needed it to be, the headboard that’s attached to the wall is a little old and worn but other then that, it was great. The location is close to the metro, shopping, stores, or if you just want to go for a nice evening walk, there’s the long bridge or whatever close by. It’s just a great place to stay in my opinion
Stayed 3 nights in Aug 2024

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Loved that it was close to the metro and had lots of shops and restaurants in the area. Hated having to pay so much for parking. But that seems to be true in DC.
Stayed 2 nights in Aug 2024

6/10 Okay

Rosaura

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend was scare she saw rats in the room and they change to another room.
Stayed 2 nights in Aug 2024

2/10 Terrible

Aswad

Traveled with family
Bed bug infestation
Horrible experience. We woke up with bites/hives on our body. Assuming from bed bugs. We had another couple who rented a room several floor away and the same case for them as well. We just got back home today and hoping it doesnt spread around the house.
Stayed 3 nights in Aug 2024

10/10 Excellent

Margie

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay but we came in at Dulles airport but it is so much closer to fly into Reagan airport.
Stayed 3 nights in Aug 2024

6/10 Okay

XIANXIAN

Liked: Cleanliness, property conditions & facilities
Solid hotel but not memorable visit due to many flies and mosquitoes
Stayed 4 nights in Aug 2024

10/10 Excellent

Juan Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is conveniently located, comfortable hotel. The staff were extremely helpful and had great recommendations about the surrounding area. Our stay was great!
Stayed 1 night in Jul 2024

10/10 Excellent

Ta'Onte

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Robert jr

Liked: Cleanliness, property conditions & facilities
I liked that the hotel was close to public transportation.
Stayed 5 nights in Aug 2024

10/10 Excellent

Katie Lynn, Thomasville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food in the restaurant at the hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Gail, Orleans

Traveled with group
Liked: Cleanliness, staff & service
This is a very nice property. Starying to show signs of age. It's easily walkable to the Metro Station. Other than that, there's nothing around it except other hotels and apartment buildings. The shower leaked everywhere at the shower head. You could hear sounds from the neighboring rooms. Staff was nice. Bar staff was not very attentive - pretty sure I watched someone walk out on their check in disgust.
Stayed 2 nights in Aug 2024

8/10 Good

Alyssa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is more expensive than the parking garage near the hotel.
Stayed 7 nights in Aug 2024

4/10 Poor

Angelina

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024