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Surestay Plus by Bw Tierra Sur Colonial

3.0 star property

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Courtyard
Restaurant
Meeting facility
Family Room, Multiple Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Free daily full breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
Calle Alvarez Thomas 300, Cercado, Arequipa, 04000
  • San Camilo Market
    ‪5 min walk‬
  • Arequipa Plaza de Armas
    ‪5 min walk‬
  • Catholic University of Santa Maria
    ‪17 min walk‬
  • Arequipa (AQP-Rodriguez Ballon Intl.)
    ‪12 min drive‬

Room options

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Interior

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The price is $57 total
All taxes and fees included in total
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About this property

Surestay Plus by Bw Tierra Sur Colonial

3-star hotel in Historical Center
Along with a bar/lounge, this smoke-free hotel has a business center and conference space. Free full breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning, and a 24-hour front desk.
Surestay Plus by Bw Tierra Sur Colonial offers 20 accommodations with hair dryers and complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers.

This Arequipa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a terrace, tour/ticket assistance, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Surestay Plus by Bw Tierra Sur Colonial is a smoke-free property.

A complimentary full breakfast is served each morning between 7 AM and 10 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 8 per day)

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 8 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies

Property is also known as

SureStay Plus Hotel Best Western Tierra Sur Colonial Arequipa
SureStay Plus Hotel Best Western Tierra Sur Colonial
SureStay Plus Best Western Tierra Sur Colonial Arequipa
SureStay Plus Hotel Best Western Tierra Sur Colonial Arequipa
SureStay Plus Best Western Tierra Sur Colonial
Hotel SureStay Plus Hotel by Best Western Tierra Sur Colonial
SureStay Plus Hotel Best Western Tierra Sur Colonial
SureStay Plus Best Western Tierra Sur Colonial Arequipa
SureStay Plus Hotel by Best Western Tierra Sur Colonial Arequipa
Hotel Tierra Sur Colonial
Surestay Plus by Bw Tierra Sur Colonial Hotel
Surestay Plus by Bw Tierra Sur Colonial Arequipa
Surestay Plus by Bw Tierra Sur Colonial Hotel Arequipa
SureStay Plus Hotel by Best Western Tierra Sur Colonial

Surestay Plus by Bw Tierra Sur Colonial Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 31 out of 55 reviews
Rating 8 - Good. 20 out of 55 reviews
Rating 6 - Okay. 2 out of 55 reviews
Rating 4 - Poor. 1 out of 55 reviews
Rating 2 - Terrible. 1 out of 55 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, new hotel with lift (great when you have big suitcases) and view of volcano from rooftop verandah.
Stayed 1 night in Mar 2020

8/10 Good

Janice, San Francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property close to the historic center and friendly and helpful staff.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Rooms are very spacious and location si very good . Is two blocks from the plaza de armas
Stayed 1 night in Dec 2019

10/10 Excellent

Jeannete

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hoyel

This hotel is really a pleasant surprise because it is a renovated property a couple of blocks from the Plaza de Armas. The rooms are of a generous size with very clean furnishings. Beds are comfortable, WIFI is good. The service is everything you would expect when you are on vacation. Staff are courteous and prompt. The terrace is great for viewing the sunsets of the volcanoes.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the 3rd floor patio space to relax. The room service food was very good and the room was clean. Also, my kids enjoyed the wifi offered in the hotel. We wish we could have had more time to enjoy the hotel and explore Arequipa
Stayed 1 night in Dec 2019

8/10 Good

Magaly

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2019

10/10 Excellent

Cara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service, great breakfast, great location

Went to Arequipa with friends, the hotel service was so good, we canceled a different reservation and came back here. Great breakfast, great service, great location and lovely view of the surrounding mountains. Would absolutely recommend to a friend an f would stay there again if I had the opportunity.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Jul 2019

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality hotel

The hotel is very nice, in one of the old mansions of Arequipa, the staff were very helpful with everything, I would just expect "by Best Western" staff to speak more English 😊
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2019

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and new hotel

Great place to stay close to plaza de Armas. Comfortable beds, nice bathroom. WiFi was kind of slow but it’s comparable to most hotels in Peru. Breakfast was good. Staff was helpful, but it helped that we spoke Spanish.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived and the two ladies at the front desk were really polite and welcoming but when we arrived in our room it was dirty. The sheet were dirty and had like bed bugs or some kind of bugs and blood stained. The bathroom was all dirty around the toilet. When we complained the lady told us she was going to send the cleaning person , a man, to check out and make sure it was cleaned. Otherwise she would change us. We came back later and he has not done anything. We went back to complain and unfortunately the lady was not there but this other guy that seemed to care less about the issue and sent the same cleaning man who care even less and had a really bad attitude towards cleaning. They offered us another room which was as dirty with stained sheets as well. We decided to left the hotel asap, when we informed this to the guy at the front desk - he just said ok whatever and did care to help us at all. It was almost 9:00pm. Horrible experience I have no idea why it has really good reviews. I would not recommend this hotel for the price and location you can find many which are clean and have really nice service.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very good we were very happy in this hotel
Stayed 3 nights in Apr 2019

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'd recommend Tierra Sur Colonial in a heartbeat.

This hotel is filled with character; the good kind. Original "silla" building is gorgeous, with boveda ceilings and chandeliers, a lovely dining room and a library of Music, which you can listen to. The courtyard leads to the newer building with the rooms, which are gracious and comfy. Only thing, it seems no hotel provides hot water in the sinks, only for bathing. It's sited just a few blocks away from the action..... which is perfect. And, the concierge service could not be more helpful, they really help you...to make sure that your stay in Arequipa and all the fantastic areas to visit nearby are memorable.
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the front room on the 3rd floor with basically a private terrace. Loved it! The staff was very friendly and the hotel is 2 blocks from the park. For the price, it was probable one of the best values for the money I have ever had in a hotel.
Stayed 2 nights in Dec 2018

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is an easy walk from the main square and the rooms are set back from the road so are quiet. The hotel is in an old building made of the local white stone around a courtyard. There is a roof terrace with rattan furniture. The beds are comfortable and the linens cotton. The shower was powerful and the bathroom nicely furnished. The staff we met were all helpful. An excellent hotel for a few days in Arequipa.
Stayed 1 night in Oct 2018

10/10 Excellent

Remi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very good hotel close to plaza de Armas

Very friendly staff and great location. Muchas gracias !
Stayed 2 nights in Jul 2018

10/10 Excellent

Noelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel Near Main Square

This place is a GEM!! Staff is so friendly & nice, & rooms have every modern comfort. Two blocks from main square...this hotel is a winner!

10/10 Excellent

Noelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern, Beautiful Rooms near Plaza de Armas!

Fantastic hotel! Rooms are immaculate & modern, & the breakfast buffet is amazing. Staff is unbelievably kind, & hotel is just a few blocks from the Plaza de Armas.

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrasur Colonial

It's a good hotel conveniently located a couple of blocks away from the Plaza de Armas. It could use a signpost showing where the entrance is (took my friend and me a while to find it). Service was good. Breakfast is continental with good local fruits. Worth visiting again!

8/10 Good

Agnes, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had difficulty finding the hotel as the name was not on the door and you have to ring the bell to get into this fortress like hotel. Once inside the hotel it is extremely pleasant but you would never suspect behind the wall and grilled wooden windows you have a little gem there. The courtyard is lovely and you get a fantastic view from the terraces, the domes of the cathedral and the magnificent sight of El Misti when there are no clouds in the morning. The WIFI was a bit sporadic at times but the staff especially Karin was ever so helpful soothing the problems for us and gave us a great history of the building that turned into the hotel and Arequipa. This hotel is a great place to relax and just enjoy the surrounding scenery.
Stayed 1 night in Mar 2018

8/10 Good

Juan, Miami, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and great staff

The hotel is great located a couple of blocks away from the Plaza de Armas. The staff is super helpful and friendly. One of the days I was there my room wasn’t done because the cleaning person was out sick, but other than that perfect.
Stayed 2 nights in Mar 2018

8/10 Good

Jorge, Medellin, Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and clean, very well location.

Very good hotel, good value for money, great location.
Stayed 1 night in Feb 2018

10/10 Excellent

Manuel , Panama City, Panama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelent!!

Very clean and confortable hotel. Hotel staff make you feel special. Thumbs up!!
Stayed 2 nights in Jan 2018