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Mövenpick Resort & Residences Aqaba

5.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mövenpick Resort & Residences Aqaba

Front of property
Property grounds
View from property
2 bars/lounges, poolside bar, beach bar
Private beach, sun loungers, beach umbrellas, beach towels

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot Tub
  • Breakfast available
  • Bar
  • Air conditioning

Explore the area

Map
King Hussein Street, P.O Box 678, Aqaba, 77110
  • Early Islamic Ayla
    ‪1 min walk‬
  • Palm Beach
    ‪8 min walk‬
  • Sharif Hussein bin Ali Mosque
    ‪9 min walk‬
  • Aqaba (AQJ-King Hussein Intl.)
    ‪15 min drive‬

Room options

View all photos for Superior Twin Room, 2 Twin Beds, Sea View

In-room safe, desk, laptop workspace, blackout drapes

Superior Twin Room, 2 Twin Beds, Sea View

  • 366 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Superior Twin Room, 2 Twin Beds

  • 366 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Sea View

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed, Sea View

  • 366 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed

  • 366 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Sea View

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Sea View

  • 646 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, 2 Bedrooms (Residence)

In-room safe, desk, laptop workspace, blackout drapes

Twin Room, 2 Bedrooms (Residence)

  • 1076 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Room, 2 Bedrooms (Residence)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Bedrooms (Residence)

  • 1076 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 Bedroom (Residence)

Room, 1 Bedroom (Residence) | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Bedroom (Residence)

  • 592 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Family Room, 2 Double Beds

  • 431 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room, 2 Twin Beds, Sea View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Room, 2 Twin Beds, Sea View

  • 366 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room, 2 Twin Beds

Deluxe Twin Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Twin Room, 2 Twin Beds

  • 366 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed

  • 366 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Twin Beds, Sea View

Suite, 2 Twin Beds, Sea View | In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Twin Beds, Sea View

  • 732 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed

  • 646 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 3 Bedrooms

In-room safe, desk, laptop workspace, blackout drapes

Room, 3 Bedrooms

  • 1991 sq ft
  • Partial sea view
  • Sleeps 6
  • 3 Double Beds

View all photos for Room, 3 Bedrooms, Sea View

Room, 3 Bedrooms, Sea View | In-room safe, desk, laptop workspace, blackout drapes

Room, 3 Bedrooms, Sea View

  • 2153 sq ft
  • Sea view
  • Sleeps 6
  • 3 Double Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Sea View

  • 366 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

InterContinental Resort Aqaba, an IHG Hotel

On private beach
Pool
Hot Tub
Spa
4.3 out of 5, Excellent, (355)
The price is $162
per night
$182 total
includes taxes & fees
Jan 25 - Jan 26
InterContinental Resort Aqaba, an IHG Hotel

About this property

Mövenpick Resort & Residences Aqaba

5-star Aqaba hotel with 4 restaurants
At Mövenpick Resort & Residences Aqaba, spend the day on the private sand beach where you can enjoy yoga. Then return for a meal at one of the hotel's 4 restaurants. Housekeeping is available on request.
Mövenpick Resort & Residences Aqaba offers 297 air-conditioned accommodations with safes and complimentary bottled water. A pillow menu is available. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A private beach and a health club are featured at the hotel. 4 outdoor swimming pools and 2 spa tubs are on site. In addition to a seasonal outdoor pool, other recreational amenities include a sauna, a fitness center, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Some rates at Mövenpick Resort & Residences Aqaba are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Cool off in one of the 4 outdoor swimming pools at Mövenpick Resort & Residences Aqaba, and enjoy amenities like a complimentary children's club and a seasonal outdoor pool.

Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This Mediterranean hotel also offers a children's pool, a health club, and a sauna. Guests can use the outdoor pool at a partner property. Complimentary self parking and valet parking are available on site, along with a car charging station.

Mövenpick Resort & Residences Aqaba has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Palm Court Restaurant - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Abu Nawwas Fun Pub - Overlooking the garden, this pub specializes in local and international cuisine and serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Bakery Shop - Overlooking the garden, this café specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Red Sea Grill - Overlooking the garden, this theme restaurant specializes in seafood and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Al Shatt Restaurant - This theme restaurant specializes in Turkish cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from 24-hour room service.

All inclusive details

All-inclusive room rates at Mövenpick Resort & Residences Aqaba are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Bulgarian, English, Filipino, French, Hindi, Indonesian, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: JOD 12 for adults and JOD 6 for children
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Abu Nawwas Fun Pub
  • Al Shatt Restaurant
  • Bakery Shop
  • Palm Court Restaurant
  • Red Sea Grill

Things to do

  • 18-hole adjacent golf course
  • 2 spa tubs
  • 4 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Children's pool
  • Designer stores
  • Free children's club
  • Health club
  • Outdoor pool (guest access)
  • Piano
  • Playground
  • Sauna

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free children's club
  • Free crib
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (3,498 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 2 buildings
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2000
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: JOD 40
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: JOD 40

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service from King Hussein International Airport (AQJ) only.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JOD 45.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: JOD 90
  • Christmas Eve (24 December) Gala Dinner per child: JOD 45 (up to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: JOD 109
  • New Year's Eve (31 December) Gala Dinner per child: JOD 55 (up to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JOD 12 for adults and JOD 6 for children
  • Early check-in fee: JOD 40 (subject to availability)
  • Late check-out fee: JOD 40 (subject to availability)
  • Rollaway bed fee: JOD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses wind energy
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food and drink are not permitted on the premises unless approved in advance by the hotel.

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
The seasonal pool will be open from March to October
Pool access available from 8:00 AM to 7:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Aqaba Moevenpick
Moevenpick Aqaba
Moevenpick Resort Aqaba
Mövenpick Resort Aqaba
Mövenpick Aqaba
Movenpick Resort Aqaba
Movenpick Aqaba
Mövenpick Resort Residences Aqaba
Moevenpick Resort Residences Aqaba
Movenpick Resort Residences Aqaba
Moevenpick Hotel Residence Aqaba
Moevenpick Resort And Residence Aqaba
Moevenpick Resort & Residence Aqaba Hotel

Mövenpick Resort & Residences Aqaba Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 376 out of 684 reviews" "
Rating 8 - Good. 203 out of 684 reviews" "
Rating 6 - Okay. 60 out of 684 reviews" "
Rating 4 - Poor. 24 out of 684 reviews" "
Rating 2 - Terrible. 21 out of 684 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Hazim

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Seema

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

Jamil

Good but small bathrooms
Stayed 2 nights in Sep 2024

4/10 Poor

Samira

Traveled with family
The people degrade you. If you are not of Muslim religion it’s very hard
Stayed 2 nights in Aug 2024

6/10 Okay

haya

Traveled with partner
Liked: Cleanliness
The staff were nice and always smiling, the hotel was overall clean and spacious, the adults pool was nice and empty, and they let us stay a bit longer for late checkout. However we wouldn't rate this as 5 stars hotel or stay here again as we are disappointed by a few things, the facilities are old, the room balcony is not private- and the sea view room we paid for was not really close to the sea. There were too many pigeons around the hotel including the pool which is not hygienic, the breakfast buffet was the same everyday and the food was not always fresh, it took the staff more than 40 minutes to get us Cappuccino after asking 3 times and it wasn’t even a real Cappuccino, the next day they forgot to bring the omelette we ordered and we ended up giving up- i would recommend to get coffee and omelette by waiting in line instead or ordering at the table. The hotel have a policy of not letting in any food or drinks from outside and searching bags, they charged us way too extra for it, although we wanted to bring it to the room. I have never seen this in any of the hotels i stayed in around the world. If they want people to buy drinks and food from the hotel it needs to be improved with lower prices!
Stayed 3 nights in Jul 2024

6/10 Okay

Mohd

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good but..
The hotel was very good and in down town aqaba which is great that it’s near everywhere else but why the hotel is still using pepsi and nestle while they are boycotted. And the food at breakfast is not fresh.
Stayed 3 nights in Jun 2024

10/10 Excellent

amirah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for the price
Stayed 3 nights in Mar 2024

8/10 Good

Akram, Edmond

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though the check in was uneasy, all else was great. The staff were incredibly helpful and courteous. Aqaba is a beautiful, clean and friendly city that we always enjoy coming back to.
Stayed 3 nights in Jan 2024

10/10 Excellent

Wesam, Jerusalem

Stayed 4 nights in Dec 2023

4/10 Poor

Simon

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing for most expensive hotel on our trip
Check in very slow and 1 desk open, rooms dated and need investment, air conditioning noisy and not very effective
Stayed 1 night in Nov 2023

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Aqaba as the Hotel sits across from the water with a second level enclosed causeway that connects to the waterfront pools, restaurants and sandy beach. The hotel is well appointed with great staff and amenities. In fact, my son was seen by the hotel’s doctor and treated within 30 minutes of our call to the front desk - excellent attentive service.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Aqaba
Wonderful stay at a very well-run hotel with excellent amenities. Spacious suite that the receptionist gave us as a free upgrade. Helpful unobtrusive staff. Used the lap pool every morning and enjoyed the beach in the evening. Food excellent.
Stayed 2 nights in Nov 2023

8/10 Good

Hazim

Liked: Cleanliness, amenities
Expensive
Stayed 3 nights in Oct 2023

10/10 Excellent

Itay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Service
Perfect Hotel! My stay at this hotel was truly impressive. The staff's hospitality was excellent, and they went above and beyond to ensure that my stay was a positive experience. They were always friendly, courteous, and ready to assist with any questions or requests I had. The room I stayed in was exceptionally pleasant. It was clean, well-organized, and equipped with all the necessary amenities. The bed was comfortable, and the atmosphere in the room was soothing and enjoyable. The room amenities included entertainment options, a television, comfortable chairs, and more - everything needed to feel at home. The hotel is located in an excellent location. It is close to restaurants, cafes, shops, and tourist attractions. I had easy access to explore the beautiful and captivating city. Overall, I had a fantastic stay at this hotel, and I'm sure I will return in the future. I highly recommend this place to anyone looking for a pleasant, clean, and well-located accommodation.
Stayed 3 nights in Sep 2023

10/10 Excellent

meital

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love our stay at the Movenpick in Aqaba, Jordan. A true 5 star experience.
Stayed 1 night in Aug 2023

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Nasir

Stayed 4 nights in Aug 2023

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel!
We had such a lovely and relaxing stay in this beautiful hotel! The staff was so friendly welcoming and professional; our rooms were amazing! We enjoyed swimming in the Red Sea as well as in the swimming pools; the restaurants served delicious food. The inside of the hotel and the outside are stunningly beautiful!! I wish we could have stayed longer!
Stayed 1 night in Jul 2023

8/10 Good

Lina

Stayed 2 nights in Jul 2023

10/10 Excellent

Carole Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Movenpics you stole my heart
I didn't want to leave... ❤️
Stayed 1 night in Jul 2023

8/10 Good

Deborah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice resort with a lot of potential. It was extremely clean and especially my room was spotless- love the housekeeping staff. While the restaurant and front desk staff were fantastic, they were understaffed in the afternoon and evening every day I was there, which meant waiting excessively long times to get a drink and meals during peak hours for happy hour and dinner and check in time. The staff was very gracious to go as fast as possible. The resort needs to look into short staffing and also some other things like the room temperature could not be cooler than 25 degrees when it was very hot outside making it too warm to properly sleep. Also the pool attendants and landscapers were not very accommodating to guests. Landscaping was spraying for bugs during the midafternoon right around guests. That is toxic chemicals which should be done very early morning or at night.
Stayed 1 night in Apr 2023

10/10 Excellent

Jean

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all excellent. Very efficient, helpful & kind. Special acknowledgement to Mustafa & Baraa at the reception desk. Both went out of their way to resolve some issues. Cecelia in the Lobby Bar is so kind, professional & efficient. She needs more help during happy hour, but she did a great job. Jeandelle who works at the Turkish Restaurant & breakfast is very professional, courteous & effective. All of the staff are to be commended for their excellent service & work ethic. Thank you.
Stayed 1 night in Apr 2023

10/10 Excellent

Mark

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Beautiful rock and tile building, lots of pools, nice beach although few minutes walk with stairs through hotel’s interior bridge/hall over the road. Food excellent, nice bar/lounge with 7:00 happy hour.
Stayed 3 nights in Mar 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing 2 night stay
Stayed 3 nights in Feb 2023