*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Have fun with onsite winter activities, including downhill skiing and snowboarding. Rockwood Hotel & Spa helps provide the perfect winter holiday with ski storage, skiing lessons, and ski equipment rentals. When the sun goes down, sip après-ski drinks in the resort's bar.
Dining is available at one of the resort's 2 restaurants. Wireless Internet access is complimentary. Complimentary self parking is available on site.
Rockwood Hotel & Spa is a smoke-free property.
- Clubhouse
- Ski passes available
- Elevator
- Number of bars/lounges - 1
- Front desk (limited hours)
- Billiards or pool table
- Free self parking
- Free WiFi
- Smoke-free property
- Safe-deposit box at front desk
- Spa services on site
- Ski storage
- Ski-in/ski-out access
- Luggage storage
- Wheelchair accessible – no
- Breakfast available (surcharge)
- Number of restaurants - 2
- Gift shops or newsstand
- Laundry facilities
- Vending machine
- Total number of rooms - 188
- Golf cart
- Golf clubs (equipment)
- Garden
- Pro shop
Family Friendly Amenities
- Free WiFi
- Laundry facilities
Room Amenities
Rockwood Hotel & Spa offers 188 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, slippers, and hair dryers. This Ajigasawa resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.
- Television
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Hair dryer
- In-room safe
- Desk
- In-room climate control (air conditioning)
- Separate sitting area
- Slippers
- Hair dryer (on request)
- Shower/tub combination
- Cable TV service
- Flat-panel TV
- Free WiFi
- TV size measurement: inch
- Towels provided
- Number of bathrooms - 1
- Number of beds 2
- Mini-fridge
- Bed sheets not available
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning.
Rockwood・hall - This restaurant specializes in local and international cuisine and serves breakfast and dinner.
Rockwood・bistro - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Spa Services
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
- Body treatments
- Indoor mineral hot springs (Japanese-style onsen)
- Facial treatments
- Outdoor mineral hot springs (Japanese-style onsen)
- Massages
- Yukata (Japanese robe)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible path to elevator
- Handrails in stairways
- Wheelchairs available on site
Nearby Activities
Recreational amenities at the resort include ski-in/ski-out access.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Snowboarding on site
- Golf driving range on site
- Bicycle rentals on site
- Ski lift privileges
- Hiking/biking trails nearby
- Ski equipment rentals on site
- Optional ski privileges
- Ski lessons on site
- Hot springs on site
- Downhill skiing on site
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property:
- A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately JPY 1980 for adults and JPY 1386 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 6:00 AM
Check-in time ends at 11:30 PM
Minimum check-in age is: 19
Check-out
Check-out time is 11:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. Cashless payment methods are available for all transactions.
Service animals are allowed
Service animals are exempt from fees/restrictions
Front desk opens daily at 6:00 AM
Front desk closes daily at 11:30 PM
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Debit cards not accepted
Food service has been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for dinner
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed (service animals welcome)
We should mention
Reservations are required for golf tee times and massage services. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Cashless payment methods are available for all transactions.
Hotel Names
- Naqua Shirakami Hotel Resort Ajigasawa
- Rockwood Hotel Ajigasawa
- Naqua Shirakami Ajigasawa
- Naqua Shirakami
- Rockwood Ajigasawa
- Rockwood Hotel & Spa Ajigasawa-Machi, Japan - Aomori Prefecture
- Rockwood Hotel & Spa Ajigasawa-Machi
- Rockwood Hotel Spa
- Rockwood Hotel & Spa Resort
- Rockwood Hotel & Spa Ajigasawa
- Rockwood Hotel & Spa Resort Ajigasawa
Hotel Reviews
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